Room not ready at check-in time, dirty room, misleading parking information.
Be aware: this is not a real hotel – it’s basically an apartment split into rooms. The owner answers messages quickly, but shows no empathy and only seems interested in squeezing money from guests.
We booked this place because Hotels.com clearly advertised free parking within 200 metres. On arrival, we were told there was no parking at all. We had to leave our car on the street, where our belongings were stolen. Afterwards Hotels.com quietly changed the listing and now deny responsibility, even though I have proof of the original ad.
Overall: unprofessional, false advertising, no service mindset. Save yourself the stress – there are plenty of better options in Rome.