Casa Santiago Hotel Boutique

3.5 star property
Querétaro hotel with spa and restaurant

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Photo gallery for Casa Santiago Hotel Boutique

Terrace/patio
Terrace/patio
Front of property
Luxury Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Luxury Room | Living room | Smart TV, Netflix, iPod dock, streaming services
Casa Santiago Hotel Boutique is a tranquil retreat in the heart of Downtown Querétaro. Unwind with a hot stone massage at Spa Santiago, explore the art gallery, or enjoy designer shopping on site. With free in-room WiFi and laundry facilities, guests can stay connected while previous visitors rave about the helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Pets allowed
  • Elevator
  • Minibar
The current price is CNY298
CNY356 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

Business Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton linens
Down duvet
Private bathroom
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton linens
Down duvet
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Egyptian cotton linens
Down duvet
Separate bedroom
Private bathroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Egyptian cotton linens
Down duvet
Separate bedroom
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Independencia #28, Col. Centro, Querétaro, QUE, 7600

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Zenea Garden - 3 min walk - 0.3 km
  • Querétaro Cathedral - 9 min walk - 0.8 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Hank's Querétaro - ‬2 min walk
  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Carola - ‬1 min walk

About this property

Casa Santiago Hotel Boutique

Casa Santiago Hotel Boutique is a great choice for a stay in Querétaro. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 19 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Winery tours nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 310 for adults and MXN 280 for children
  • Late check-out can be arranged for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 850 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

Does Casa Santiago Hotel Boutique offer free cancellation for a full refund?

Yes, Casa Santiago Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Santiago Hotel Boutique?

Yes, dogs are welcome. There's a charge of MXN 850 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Casa Santiago Hotel Boutique?

Sorry, there's no onsite parking at Casa Santiago Hotel Boutique.

What are the check-in and check-out times at Casa Santiago Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.

What is there to do at Casa Santiago Hotel Boutique and nearby?

Casa Santiago Hotel Boutique has a spa.

Are there restaurants at or near Casa Santiago Hotel Boutique?

Yes, there's an onsite restaurant.

What's the area around Casa Santiago Hotel Boutique like?

Casa Santiago Hotel Boutique is in Downtown Querétaro, a short 3-minute walk from Zenea Garden and 4 minutes' walk from Plaza de Armas.

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Reviews

Casa Santiago Hotel Boutique Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

Popular mentions

Room
Service staff
Restaurant
Food
Location
Breakfast
Bathroom
Accomodation Type
Shopping center
Drinks

Reviews

10/10 Exceptional

Great hotel

This hotel was really cute and comfortable.
Wendy, 5-night trip

10/10 Exceptional

Great

Receptionists friendly and courteous, as well as the restaurant personnel.
Martha, 4-night trip

10/10 Exceptional

Everyone was wonderful. Best service ever.
Kenneth, 2-night trip

8/10 Very good

It's a really good place to stay and visit the center of Queretaro; the staff is lovely with you; however, the room has an aperture in the window, and you have to be careful because the people outside can see inside your room and bathroom.
Leonardo, 2-night trip

10/10 Exceptional

Great !!!
Jorge, 2-night trip

8/10 Very good

All staff were very helpful. Laundry is implied that there are macines for guest use, but no.
Terence Gerard, 7-night trip

10/10 Exceptional

Hotel was very nice and clean. The restaurant at the hotel was great with excellent food and service. My room was very nice, although only big enough for one person. Two people would need more space. The music from the lobby was easily heard in my room in the evening, but was turned off at a reasonable time.
John, 2-night trip

10/10 Exceptional

Querétaro para disfrutar

Personal muy amable. Hotel bien ubicado, limpio y cómodo
CLAUDIA, 2-night trip

10/10 Exceptional

Encantados con el servicio

Sin duda la mejor opción fué quedarnos en este hotel, el trato que nos dieron fué excelente .
Anabell, 2-night trip

6/10 Good

Very hot rooms. Little ventilation. L
Larry, 3-night trip

8/10 Very good

En general muy normal la estancia, el piso estaba como mal trapeado, se notaba en el piso. La cama y almohadas muy comodas. Hotel tranquilo El servicio de restaurante muy lento.
Nash, 1-night trip

10/10 Exceptional

Todo estuvo muy bien, las habitaciones muy cómodas y limpias. Y el personal muy atento.
Liliana, 3-night trip

10/10 Exceptional

Excelente

Todo excelente y el personal muy amables
lorena, 1-night trip

10/10 Exceptional

Friendly and knowledgeable service/concierge/front desk.
Danielle, 3-night trip

8/10 Very good

THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL.
SERGIO, 1-night trip

8/10 Very good

The rooms are well appointed with nice linens and towels and very comfortable bed and shower. A little noise coming from the restaurant in the hotel was a bit annoying but not bad. But the downside was the room had no windows. Made it a bit dark and sad. Have to park in a nearby parking. Not a big deal but not as convenient as on site parking.
Sandra, 2-night trip

10/10 Exceptional

Excelente servicio, lugar un lindo. Todo excelente
Renata Gabriela, 1-night trip

10/10 Exceptional

Hotel Boutique en toda la expresión

Habitaciones muy bonitas, amplias y cómodas, el hotel tiene una muy buena atmósfera, todo está cuidado, desde las texturas hasta los olores, y ademas gran atención y amabilidad de todo el personal
Ari, 2-night trip

10/10 Exceptional

Todo
Jaime, 1-night trip

10/10 Exceptional

Excelente atención y hermoso hotel
MARIA, 3-night trip

8/10 Very good

The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Rosa, 4-night trip

10/10 Exceptional

:
MARIA, 1-night trip

8/10 Very good

Lindo !

Muy bien, el servicio es bueno , cuidan los detalles , está limpio. Pero las habitaciones dan al mismo pasillo y se oye todo . El estacionamiento está a 2 cuadra es el público de plaza constitución en mero centro te rebolsn los gastos pero si Traes varias cosas te recomiendo ir a dejarlas al hotel y luego llevar tu auto y regresar ! Es autoservicio.. pero si llegas noche esto puede ser un tema . Sin embargo tiene detalles que te apapachan. Como cafecito de prensa y euro te !
1-night trip

10/10 Exceptional

Todo el personal es muy amable y servicial, los colchones y almohadas DELICIOSAS!!Descansamos muy bien. El restaurante agradable, la comida rica y excelente servicio.
Maria Rosa, 1-night trip

10/10 Exceptional

Excellent service
Pablo, 1-night trip