Exceptional Hospitality at Voco Makkah: A Special Thanks to Aziz Hazi. More than any other factor, it was the outstanding hospitality of Bell man Aziz Hazi at Voco Makkah that made my solo Umrah pilgrimage so profoundly blessed. He is, without a doubt, a top-tier hospitality professional who embodies what true guest service should be. From the moment I arrived, Aziz Hazi expertly guided me through the check-in process and clearly explained the layout of the hotel's multiple towers, ensuring I knew how to find my room, the prayer facilities, and other key areas. He proactively offered information about the hotel's shuttle service to the Haram. Aziz Hazi was incredibly professional and attentive. He regularly checked in to make sure everything was perfect and took care of any needs right away. His commitment to guest satisfaction was outstanding. He took care of every detail for my departure, ensuring a safe, punctual, and seamless journey to the airport. His service provided complete peace of mind, allowing me to relax and not worry about the logistics of travel.
For a completely stress-free departure, seek out Aziz Hazi as soon as you know your travel plans. His ability to pre-arrange trusted transportation is invaluable, especially during peak travel times or for early morning flights. I highly recommend him to all future guests.
I wholeheartedly recommend Voco Makkah to all pilgrims, especially those traveling alone. The excellent service, led by professionals like Aziz Haz
