Overlooking the Malecon, Casa Isabel offers a tranquil escape with 2 spa tubs and an outdoor pool. Relax in the garden or by the fireplace in the lobby. With free WiFi, a bar, and barbecue grills nearby Playa de los Muertos.
When you stay at Casa Isabel, you'll be within a 15-minute walk of Playa de los Muertos and Bay of Banderas. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights include 2 hot tubs, a terrace, and a garden.
At a glance
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Hotel size
14 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 21
Minimum check-in age is 21
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
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Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Water dispenser
What to do
Beach nearby
Whale-watching nearby
Working away
Computer station
Services
Front desk (limited hours)
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
An outdoor pool
2 hot tubs
Outdoor entertainment area
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Balcony or patio
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Mini-fridge
Kitchenette
Stovetop
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: USD 50.00 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Isabel Hotel
Casa Isabel Puerto Vallarta
Casa Isabel Hotel Puerto Vallarta
Frequently asked questions
Does Casa Isabel offer free cancellation for a full refund?
Yes, Casa Isabel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Isabel?
Yes, there's an outdoor pool.
Are pets allowed at Casa Isabel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Isabel?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Isabel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Casa Isabel?
No, this hotel doesn't have a casino, but Casino Life The Marine Core Vallarta (7-min drive) and Vallarta Casino (8-min drive) are both nearby.
What is there to do at Casa Isabel and nearby?
Casa Isabel has an outdoor pool and a garden.
Are there restaurants at or near Casa Isabel?
Yes, there's an onsite restaurant.
Does Casa Isabel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop and a coffee maker.
Does Casa Isabel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Casa Isabel like?
Casa Isabel is a short 9-minute walk from Playa de los Muertos and 11 minutes' walk from Bay of Banderas.
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Reviews
Casa Isabel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.4
Amenities
9.6
Staff & service
8.8
Property conditions & facilities
Popular mentions
View
Hilly
Bedrooms
Room
Air conditioning
Coffee
Towns
Location
Taxi
Breakfast
Reviews
Verified
10/10 Exceptional
Dec 16, 2025
beautiful view, 2nd time here- love the restaurant-
audrey
audrey, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Friendly staff and owner. Incredible restaurant for dinner. A very unique property.
Donald
Donald, 10-night trip
Verified
10/10 Exceptional
Jan 11, 2026
The staff are so kind and always attentive to needs and requests. Great rooms and amazing views. Just the walk up the road and stairs are the only downfall of this amazing place. We will be back.
Norman
Norman, 21-night trip
Verified
8/10 Very good
Jan 17, 2026
The view from the hotel is fantastic and you can walk to zone romantics in ~10 minutes. There is always a noise (people talking or traffic noise from motorists) at the midnight which woke us several times,
weijie
weijie, 4-night trip
Verified
10/10 Exceptional
Feb 11, 2025
Great stay, beautiful property and amazing staff! Thank you!
Michele
Michele, 5-night trip
Verified
10/10 Exceptional
Feb 7, 2025
Hello.... Be prepared to climb a steep hill and climb steps, but once inside, you will find calm and quiet with great views! The restaurant and bar is spectacular!
Donald
Donald, 8-night trip
Verified
10/10 Exceptional
Jan 30, 2025
Exceptional Hotel & Restaurant
It was very relaxing and comfortable. The hotel and restaurant were exceptional and friendly The view is amazing. We have recommended it to several friends.
Jacqueline
Jacqueline, 3-night trip
Verified
6/10 Good
Jan 7, 2026
The proximity to the romantic zone was good. This has to be one of the most interesting hotels that I’ve stayed in related to its design among other things. Walking to the property is a challenge due to its location up on a hill. After climbing hills, you have to climb stairs to get to your room because the elevator is extremely slow and loud and only takes you to the 2nd floor. The walls are thin and you can hear people snoring or talking in their rooms. You mostly see guests when the restaurant is open. It’s usually a ghost town. The front gate gets locked down early and you have to figure out how to unlock it with the key. None of this was explained by the staff. I rarely saw staff. I did like that my room was a penthouse with a wraparound terrace with an amazing view of the water and the city.
Eric
Eric, 7-night trip
Verified
10/10 Exceptional
Nov 28, 2024
Casa Isabel is a hidden gem, secluded and quiet with a fantastic view of Puerto Vallarta and Banderas Bay. Walkable to town and back but the hill is a workout! Our first few days we hardly saw anyone, like having the place to our selves. Jonathan and his staff were very helpful. The restaurant is always reliable and the authentic Mexican decor beautiful. We will be back!
GARY L.
GARY L., 4-night trip
Verified
10/10 Exceptional
Dec 30, 2023
Breathtaking Views
Casa Isabel has extremely surpassed my expectations. Check in was a breeze and got a free drink upon check-in. The room was extremely clean and spacious. The staff is extremely helpful and friendly. Continental breakfast was served every morning. The location of this hotel is phenomenal, the view was exceptional.
Steven
Steven, 7-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Stayed here for 10 days. The whole hotel and rooms are very clean. Breakfast included with fruits, yogurt, bread, coffee, tea, cereal and hard boiled eggs. Great view of ocean from pool balcony and restaurant. A nice view of the mountains from room. During my stay I didn’t notice much staff being constantly available if I needed anything, which for me is not an issue, but if your looking to be waited on throughout the whole day you will not find that here. If I did need something I had to text the owner who did a good job at responding. Wifi was weak in the room until I contacted the owner and he had me hook up to the room wifi and then the wifi was very strong. Wifi very strong in restaurant and pool area as well. Pool looked clean and taken care off. Now the first day we stayed was not good at night. There was younger people partying all night long out our window until about 3am. I seen the cops drive by and then it was quiet. BUT I will say after that night for the rest of the trip it was nice and quiet. And i noticed its possible the owner had hired some security at night to help keep it quiet. Beds are comfortable. The hill up to hotel is a good incline. Ubers had no problem picking up and dropping off. The walk up the hill isn’t too bad but if your older or have walking issues I would recommend a car service. The road can be very uneven and steep. My favourite thing was all the different plants and flowers around the hotel. So beautiful.
Candace
Candace, 10-night trip
Verified
10/10 Exceptional
Jan 7, 2024
We’ll be back
Casa Isabel review
We stayed at Casa Isabel for 17 nights over Christmas 2023 into the new year 2024.
Pros:
-Free self serve breakfast with coffee, toast, yogurt, cereals etc
-Purified water dispenser in room and changed often
-Heated infinite pool and hot jacuzzi
-Spacious apartment with amazing view from terrace
-Amazing views of Puerto Vallarta from just about everywhere at the hotel
-Affordable happy hour at the bar with strong drinks, and tasty food at the restaurant
-Quiet at night for sleeping (and daytime too, felt like the hotel was empty)
-Daily room cleaning was excellent
-Strong air conditioning in bedroom
Cons:
-Street kids that hang out near the entrance of the hotel. These are young men who “make deliveries” on motorcycles around town although I must say they keep to themselves.
-There is essentially no security for the hotel. There is no guard at the entrance.
-We are in good shape but getting up the hill from Zona Romantica is physically demanding and eventually we started taking taxis and Ubers to get home which added to our budget.
-Wifi was very spotty and slow in our room
Verified traveler
17-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Amazing stay!!!
David
David, 6-night trip
Verified
8/10 Very good
Jan 6, 2026
Love the staff at the tranquil Casa Isabel!!
Joshua
Joshua, 10-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Beautiful place and amazing staff, way better than i expected.
Laurier
Laurier, 8-night trip
Verified
10/10 Exceptional
Mar 23, 2024
Always love our stay at Casa Isabel.
Barbara
Barbara, 4-night trip
Verified
10/10 Exceptional
Dec 6, 2024
three words fan tas tic
Alan
Alan, 4-night trip
Verified
10/10 Exceptional
Mar 15, 2024
Love it would return
Kelly
Kelly, 7-night trip
Verified
6/10 Good
Mar 20, 2025
Very poor internet service. Confusing check in and check out. Lost power while staying there. Not our favorite place to stay in Pv
Kenneth
Kenneth, 5-night trip
Verified
10/10 Exceptional
Jan 26, 2024
Great views, but if you have mobility issues, this is not the place to stay.
Orianne
Orianne, 6-night trip
Verified
8/10 Very good
Jan 6, 2025
Pool needed some maintenance and the “jacuzzi” wasn’t working.
martin
martin, 9-night trip
Verified
10/10 Exceptional
Jan 31, 2023
Everything
james
james, 14-night trip
Verified
8/10 Very good
Feb 12, 2024
The property although hard to reach on foot ( many hills and many steps… no elevator
is a really wonderful location. The problem we experienced was kids on m very loud motercycles would TACE up and down the hill
and stop in front of the property every night mid nite or or later
Jim
Jim, 5-night trip
Verified
8/10 Very good
Feb 8, 2024
The view is amazing! Very close to the Romantic Zone and the beach. A big con is you have to cross a very busy highway to get to those things and it can be kind of treacherous. You will also burn a lot of calories walking up and down the hill if you dont use taxi or ubers. But overall we loved being tucked away in a more quiet area with a spectacular view.
There is a coffee maker included in the room, but no coffee or filters. I wish we had known that! We went out every morning to get coffee.
Bring close toed shoes, the cobble stone streets and hills arent condusive to sandals.
Alexis
Alexis, 5-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Personnel très sympathique, restaurant de bon goût
Belle vue sur mer, internet un peu limité
Style de l’établissement très mexicain et super propre