At Quality Inn, unwind in a warm atmosphere with helpful staff. Stay connected with free in-room WiFi and take advantage of dry cleaning/laundry services, free self parking and an elevator. Enjoy coffee or tea in the lobby.
Reviews
6.86.8 out of 10
Good
Popular amenities
Laundry facilities
Free parking
24/7 front desk
Free WiFi
Air conditioning
Main amenities (8)
Daily housekeeping
Business center
24-hour front desk
Coffee/tea in a common area
Vending machine
Laundry service
Self-serve laundry
Free newspapers in the lobby
Feel at home (6)
Children stay free
Microwave
Cable/satellite TV service
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is CNY485
CNY485
CNY543 total
includes taxes & fees
Aug 10 - Aug 11
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
28 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)
Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Cable channels
28 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
26 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
Methodist Hospitals Diabetes - 3 min drive - 2.5 km
Albanese Candy Factory - 5 min drive - 5.3 km
Deep River Water Park - 8 min drive - 9.6 km
Crown Point Sports Complex - 8 min drive - 10.1 km
Getting around
Chicago O'Hare Intl. Airport (ORD) - 72 min drive
Gary Metro Center - 13 min drive
Portage - Ogden Dunes Train to Chicago - 19 min drive
Dyer Station - 27 min drive
Restaurants
Costco Bakery - 18 min walk
Chick-fil-A - 14 min walk
Portillo's Merrillville - 3 min drive
Cooper's Hawk Winery & Restaurant- Merrillville - 8 min walk
Culver's - 13 min walk
About this property
Quality Inn
When visiting Merrillville, Quality Inn is a great choice to consider. Free perks include WiFi and self parking. Fellow travelers love the helpful staff.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
58 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Lever door handles
ROOM
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville
HELP_OUTLINE
Frequently asked questions
Does Quality Inn offer free cancellation for a full refund?
Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn?
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. Check-out time is 11 AM.
Is there an onsite casino at Quality Inn?
No, this hotel doesn't have a casino, but Hard Rock Casino Northern Indiana (16-min drive) is nearby.
What's the area around Quality Inn like?
Quality Inn is located a short 9-minute walk from Westfield Southlake Mall.
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Quality Inn Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.6/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
6.4/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Bed
Service staff
Breakfast
Bathroom
Weather
Budget
Refrigerator
Children
Toilet
Reviews
10/10 Excellent
Jul 15, 2025
Love it here. We come all the time for a quick staycation
Chuck
Chuck, 1-night trip
10/10 Excellent
Jul 21, 2025
Love it here as always
Chuck
Chuck, 1-night trip
6/10 Okay
Jul 23, 2025
First time at this location, check in was fast, the first room was to the kids liking, we was able to go to another room, the kids enjoyed the pool , it just wasn’t any extra towels when then got out of the pool, they served breakfast, and no late check out.
Alice
Alice, 1-night trip
2/10 Terrible
Jul 26, 2025
The rooms, smelled like smoke and something else, the pool water was dirty
Mica
Mica, 1-night trip
8/10 Good
Apr 22, 2025
Always a good stay here
Roderick
Roderick, 1-night trip
4/10 Poor
Jul 21, 2025
Near Valparaiso College for LSM Music camp, but water puddles on floor by entrance to elevator and felt unsafe due to hotel patrons yelling in hallway.
Sally
Sally, 1-night trip
4/10 Poor
Jul 17, 2025
Poor need deep clean
miesha
miesha, 1-night trip
10/10 Excellent
Jun 3, 2025
Love quality inn. I wish I got the front desk guys name. Very pleasant and personable
Chuck
Chuck, 1-night trip
2/10 Terrible
Jul 30, 2025
The property was dirty and smelly broken toilet seat handicap was filthy the towels were dingy and dirty there was an Oder of mold and mildew and when I went to the front desk to complain and ask for a refund I was met with hostility disrespect and a I don’t care attitude and was told to leave and get a refund from the booking site I had insurance on my stay and was denied a refund I provided video and photos of the issues
Jason
Jason, 2-night trip
2/10 Terrible
Jul 18, 2025
Dirty room dirty bathroom towels blood like stains on door and light fixtures
jose
jose, 1-night trip
2/10 Terrible
Jul 20, 2025
The room smells, there was a bug flying around the bathroom, the towels were dirty. The refrigerator didn't work and the toilet didn't flush.
Jessica
Jessica, 1-night trip
8/10 Good
May 26, 2025
Bed swallowed us but other than that! Quick sign in, pool area, easy check out . Thank u
Ashley
Ashley, 1-night trip
8/10 Good
May 28, 2025
Pros-The staff was great. The place was clean and quiet.The beds and pillows were comfortable. Cons -The heater/ac had an error code and did not work .The bathroom door did not close and the wood/veneer covering was split on both sides of the door .
Kymberli
Kymberli, 1-night trip
2/10 Terrible
Jul 28, 2025
When we checked in the wait was over 5 mins. for someone to show up. The room was smelly like it had been sprayed and for good reason the bed had BED BUGS. We left immediately and told the staff at the desk why and all they said was sorry. This hotel should not be on Expedia's list and I expect Expedia to refund my money. I have been loyal member for years but this was wrong. Please refund my money and never list this hotel again.
Dale
Dale, 1-night trip
2/10 Terrible
Jun 15, 2025
This hotel is horrible, the staff including management is rude and the rooms are full of spider webs, dirty linen and other bugs crawling in it
Suriyah
Suriyah, 2-night trip
4/10 Poor
Jun 29, 2025
also unsafe dip in flooring as you walk off elevator with no signage
Dena
Dena, 1-night trip
2/10 Terrible
Jul 8, 2025
Need better housekeeping the rooms still be dirty , sheets ,pillows curtains towels are either stained badly or they not washing them & new linen pls , the pool water was a dirty green color not clear at all also dead flys stuck on the curtains which hasn't been cleaned or changed since they open the place I will never go back there with my daughters..........
Maquilla
Maquilla, 1-night trip
4/10 Poor
Jul 15, 2025
The supervisor, a gentlemen with glasses was very rude and condescending towards me and my mother when we asked if we could be accommodated for our fridge not working in our room.
Cinnamon
Cinnamon, 2-night trip
6/10 Okay
Jun 14, 2025
Pros: clean room, very nice staff (they do their best with what they have), quick and easy processing.
Cons: whole building needs immediate renovations (the walls look like falling apart, the water installation makes loud noises when used, the furniture in the room like the armchair is unusable), breakfast was very cheap (milk with cereal, some kind of white stew, sour waffles, and some crumpets, the best was the orange juice), seems like some families literally live there for a long time and are very loud, price (it can be lower)
Conclusion: it's good if the stay is 2-3 nights.
Andrei
Andrei, 2-night trip
2/10 Terrible
Jun 20, 2025
Run down, dirty, and staff did nothing when 2 other guests were having sex in the hot tub and me and my daughter (7) were in the pool. Room had cigarette burns in the comforter, bathroom door broken, used bandaids in trash can, all around gross dirty hotel.
Matthew
Matthew, 1-night trip
10/10 Excellent
Jun 8, 2025
Check into my rooms which I had a minor problem. The lady at the front desk took care of the issue. She was very nice. She did her best to fix the issue in which she fixed it. Come here often I’ll be back soon.
Shamear
Shamear, 1-night trip
6/10 Okay
Apr 27, 2025
Price was good, had a pool, breakfast was a bit more than other hotels. Biscuits and gravy was good. Room didn’t get towels the second day
Joshua
Joshua, 2-night trip
10/10 Excellent
Apr 7, 2025
I was good experience.
Michael
Michael, 1-night trip
10/10 Excellent
Mar 13, 2025
I have been here a few times and it is always good. Breakfast not so much. But way better than some of the surrounding hotels
Roderick
Roderick, 1-night trip
10/10 Excellent
Dec 5, 2024
Best hotel
The best hotel around the staff is super friendly and helpful the rooms always clean.