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Sheraton Astana Hotel

Property class: 5 and above
Luxury hotel with full-service spa, connected to a shopping center, near Bayterek Tower

Choose dates to view prices

When you stay at Sheraton Astana Hotel , you'll be within a 15-minute walk of Bayterek Tower and Kazakhstan Central Concert Hall. Guests can be pampered with spa services at the spa, and Emiliya, one of 2 restaurants, serves breakfast, lunch, and dinner. An indoor pool, a health club, and a fitness center are other highlights at this luxurious hotel.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Children's pool
  • 24-hour room service
  • 24-hour business center
  • 11 meeting rooms
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY990
CNY1,148 total
includes taxes & fees
Sep 20 - Sep 21

Why we love this property

Work and play perfection
Located in the city center, this hotel offers a 24-hour business center and meeting rooms. After work, guests can enjoy spa services and hit the health club.
Dining duo with choices
Savor diverse cuisine at 2 restaurants offering cooked-to-order breakfast. Vegan and vegetarian options ensure everyone enjoys memorable meals.
Spa sanctuary
Rejuvenate daily at the full-service spa and sauna. Fitness enthusiasts enjoy the health club, while the rooftop garden offers serenity.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a sofa, a decorative wall panel, and a city view through the window.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a window with curtains.

Club Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a sofa, a decorative wall panel, and a city view through the window.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a lamp, a chair, a sofa, a decorative wall panel, and a city view through the window.

Business Suite, 1 King Bed with Sofa bed

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A modern living room with a brown sofa, a blue armchair, a coffee table, and a large window with a view of buildings.

Executive Suite, 1 King Bed

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Double Bed

A room with two orange armchairs facing a large arched window, a glass coffee table with books, and a decorative shelf with a pig figurine.

Presidential Suite, 1 Double Bed

  • City view
  • 167 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a leather sofa, a blue armchair, a flat-screen TV, and a large window offering a city view.

Premium Suite, 1 King Bed

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, a TV on a wooden stand, a sofa, a small table, and a window with curtains.

Apartment, 1 Bedroom

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a sofa, a decorative wall panel, and a city view through the window.

Studio, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

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Hilton Garden Inn Astana
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  • Airport transfer
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  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 196 reviews
The price is CNY566
CNY657 total
includes taxes & fees
Aug 29 - Aug 30
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About the neighborhood

Map
Syganak Street 60/1, Astana, Z05T6B0

What's nearby

  • Bayterek Tower - 9 min walk - 0.8 km
  • Korme Exhibition Complex - 12 min walk - 1.1 km
  • Parliament of Kazakhstan - 12 min walk - 1.1 km
  • Kazakhstan Central Concert Hall - 12 min walk - 1.1 km
  • Kazakhstan Ministry of Foreign Affairs - 14 min walk - 1.2 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 32 min drive
  • Astana Railway Station - 27 min drive

Restaurants

  • ‪Көкtem - ‬10 min walk
  • ‪Syrovarnya - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪NegroNi - ‬5 min walk
  • ‪Saksaul - ‬11 min walk

About this property

Sheraton Astana Hotel

  • When you stay at Sheraton Astana Hotel , you'll be within a 15-minute walk of Bayterek Tower and Kazakhstan Central Concert Hall. Guests can be pampered with spa services at the spa, and Emiliya, one of 2 restaurants, serves breakfast, lunch, and dinner. An indoor pool, a health club, and a fitness center are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Pets

    • Pets allowed (1 total)*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children's pool

Working away

  • 24-hour business center
  • 11 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Health club
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sheraton Spa & Fitness. The spa is equipped with a sauna. The spa is open daily.

Dining

Emiliya - This restaurant serves breakfast, lunch, and dinner. Open daily.
SALTER'S - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 PM and midnight can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from August 23 2026 to August 26 2026 (dates subject to change):
  • Bar/Lounge(s)
The property will be renovating from September 28 2026 to October 5 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for KZT 11600.0 per night

Pets

  • Pets are allowed for an extra charge of KZT 50000 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.

Frequently asked questions

Does Sheraton Astana Hotel offer free cancellation for a full refund?

Yes, Sheraton Astana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Astana Hotel ?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Sheraton Astana Hotel ?

Yes, pets are welcome, with a limit of 1 total. There's a charge of KZT 50000 per accommodation, per stay.

Is parking offered on site at Sheraton Astana Hotel ?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Astana Hotel ?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Sheraton Astana Hotel and nearby?

Sheraton Astana Hotel has a spa and an indoor pool, as well as a health club and a garden.

Are there restaurants at or near Sheraton Astana Hotel ?

Yes, there are 2 onsite restaurants.

What's the area around Sheraton Astana Hotel like?

Sheraton Astana Hotel is in Yesil District, a short 11-minute walk from Bayterek Tower and 14 minutes' walk from Kazakhstan Central Concert Hall.

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