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Hotel Bardo

5.0 star property
Luxury hotel in Tulum with spa and outdoor pool

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Photo gallery for Hotel Bardo

Relax by the serene pool surrounded by lush tropical vegetation and lounge chairs.
Relax in a cozy space with a pool table at its center, surrounded by stone walls and a wooden ceiling.
Relax in comfort with a large bed, bedside tables, and a ceiling fan.
Relax with a drink at the bar, surrounded by lush greenery and natural materials.
Enjoy meals in a cozy dining area with a thatched ceiling, wooden tables, and lush greenery surroundings.
Escape to Hotel Bardo, a tranquil retreat near the Tulum Mayan Ruins. Unwind at the spa, enjoy a meal at Milam restaurant or lounge by the outdoor pool; with free in-room WiFi and helpful staff always ready to assist.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Private pool
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,302
CNY1,676 total
includes taxes & fees
Aug 11 - Aug 12

Room options

View all photos for Deluxe Cabin

Enjoy a serene and outdoor living space surrounded by lush greenery and a pool.

Deluxe Cabin

Highlights

Yard
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Relax in a tranquil outdoor space with a pool and seating area, surrounded by lush greenery.

Deluxe Villa

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Yard
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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View from room

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  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 248 reviews
Hotel Shibari Tulum - Restaurant & Cenote Club
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About the neighborhood

Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780

What's nearby

  • Gran Cenote - 6 min drive - 5.4 km
  • Tulum National Park - 7 min drive - 5.2 km
  • Tulum Mayan Ruins - 10 min drive - 6.3 km
  • Las Palmas Public Beach - 10 min drive - 6.7 km
  • Playa Paraiso - 12 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Sukhothai - ‬11 min walk
  • ‪Asian Bodega - ‬8 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪El Tio - ‬10 min walk
  • ‪Fondo de Bikini - ‬12 min walk

About this property

Hotel Bardo

Hotel Bardo puts you within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
DONE

Pets

    • Pets allowed (dogs only, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • An outdoor pool
  • Full-service spa
  • Lockers available
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private pool
  • In-room massage
  • Yard
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.

Dining

Milam - Onsite fine-dining restaurant.
Bardo's Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 33 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo offer free cancellation for a full refund?

Yes, Hotel Bardo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Bardo?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Bardo?

Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Bardo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Bardo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Bardo and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Bardo also has private plunge pools and a garden.

Are there restaurants at or near Hotel Bardo?

Yes, there's an onsite restaurant, Milam.

Does Hotel Bardo have any outdoor private spaces?

Yes, every room features a private pool, a private plunge pool, and a yard.

What's the area around Hotel Bardo like?

Hotel Bardo is in Tulum City Center, a short 18-minute walk from Dos Aguas Park.

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Hotel Bardo Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Villa
Ambience
Jungle
Drinks
Beach
Breakfast

What guests liked

  • The pool was a serene and luxurious oasis, perfect for relaxation and a peaceful retreat. (14 reviews)
  • The spa offered a range of relaxing and rejuvenating experiences, including massages and other treatments. (8 reviews)
  • The restaurant and bar offerings were very good with fantastic food and drinks. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great nice clean and relaxing hotel. Staff very kind and catering to me the entire time. I will definitely visit again.
Nefertiti, 4-night trip

8/10 Good

Very beautiful room and friendly staff! Clean and very unique.
Nekesha Monique, 3-night trip

10/10 Excellent

Hotel Bardo exceeded our expectations. Clean, beautiful ambience with excellent service. It’s not beachfront but everything makes up for it.
Israel, 3-night trip

10/10 Excellent

Experience this hidden gem! Great staff and so clean. If you’re looking for a place to get away from everything this is it!
David, 4-night trip

10/10 Excellent

Hotel Bardo was paradise on earth. We did not want to leave. The staff was amazing. I can’t say enough. Thank you for an amazing trip.
Sarah, 5-night trip

10/10 Excellent

Decor was amazing, quiet, great food, and spiritual activities
Juan, 4-night trip

10/10 Excellent

This property was totally different than something we've experienced before and we loved it. The pool was amazing and all of the staff were very helpful! We loved our stay!
Timothy, 4-night trip

10/10 Excellent

Loved hotel bardo!! Food and staff were nice
HAYLEE, 2-night trip

10/10 Excellent

Everything about the stay was enjoyable, the property is beautiful and the staff is great!
Shannon, 3-night trip

10/10 Excellent

Overall, i had an amazing time. For me the private villa with pool in the direct sun path was the best part of the trip.
Talicia, 3-night trip

10/10 Excellent

Perfect place to get away and rejuvenate. Staff is amazing, great food, reasonable prices.
Ken, 7-night trip

10/10 Excellent

A great place for couples or single travelers. Staff was amazing, especially Fernando!
Leslie, 6-night trip

10/10 Excellent

This is my favorite hotel. Thanks to Alejandro at the reception and all the staff for making my stay so amazing
Marc, 7-night trip

10/10 Excellent

Great Birthday trip, I’ll certainly be back
Jason, 3-night trip

10/10 Excellent

Amazing stay! Thank you
Alisha, 2-night trip

10/10 Excellent

Very intimate boutique hotel with many little touches that made our stay memorable. Great, cheerful staff
James, 2-night trip

10/10 Excellent

Very pretty
David, 2-night trip

10/10 Excellent

This resort was so relaxing and serene. You have to remember it's in the jungle so there are bugs, all my bug bites were worth it! It was very peaceful. The weather was hot and humid so to have a private pool right in front of my room was so relaxing and felt wonderful. The food was outstanding and the hospitality was top notch. I would highly recommend and I will be back. I definitely got a reset and recharge and will return.
CHRISTOPHER, 4-night trip

8/10 Good

The hotel has a beautiful and relaxing concept, and the rooms were excellent. However, we felt the food options could be improved, especially since there aren’t many restaurants nearby. Service was an area that fell short. We often had to ask for drinks or food rather than staff checking in proactively. When we first arrived, we were asked to wait at the bar, even though we were the only guests there, and still had to request service rather than being offered a drink. We had a similar experience at the restaurant. During our trip, we stayed at other properties where the level of service was noticeably higher. There’s definitely room for improvement here to match the quality of the setting.
Our Room
Pool Area
Wellness Room
Alejandro, 1-night trip

10/10 Excellent

The staff at this hotel were absolutely amazing! They were so friendly and professional, and they really made us feel at home. The hotel itself is gorgeous - it’s like stepping into a real-life paradise!
Ana Maria, 3-night trip

10/10 Excellent

The
Kanika, 3-night trip

10/10 Excellent

All staff members were very nice and helpful
Gabriel, 4-night trip

10/10 Excellent

Excellence!

The entire vibe was inviting, relaxing and overall incredible. We were traveling for my husbands 50th birthday and Bardo was really beyond our expectations. The welcome that we got from “Alex” was the most sincere and incredible. We will certainly be returning.
Shannon, 3-night trip

10/10 Excellent

Beautiful hotel with great esthetics. The staff was so pleased and courteous. I definitely recommend and rate a 10/10
Chaka, 3-night trip

10/10 Excellent

What an oasis! The rooms are intimate and perfect for a couples get away…food at both Bardo and Vida(sister restaurant) were really good and we did a couples massage with Abagail Gloria…OMG, they were the best! Alexandro up front helped us out and Martine at Vida was so good! We will definitely be back
Johanna, 2-night trip