Escape to Hotel Bardo, a tranquil retreat near the Tulum Mayan Ruins. Unwind at the spa, enjoy a meal at Milam restaurant or lounge by the outdoor pool; with free in-room WiFi and helpful staff always ready to assist.
Hotel Bardo puts you within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
DONE
Hotel size
30 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (18 years old and younger) not allowed
DONE
Pets
Pets allowed (dogs only, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Snorkeling nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Mosquito nets
Communal living room
An outdoor pool
Full-service spa
Lockers available
Outdoor entertainment area
Accessibility
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Espresso maker
Bathrobes
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
What to enjoy
Private pool
In-room massage
Yard
Separate dining area
Separate sitting area
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.
Dining
Milam - Onsite fine-dining restaurant.
Bardo's Bar - Onsite cocktail bar. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 33 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum
Frequently asked questions
Does Hotel Bardo offer free cancellation for a full refund?
Yes, Hotel Bardo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bardo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Bardo?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Bardo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bardo?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Bardo and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Bardo also has private plunge pools and a garden.
Are there restaurants at or near Hotel Bardo?
Yes, there's an onsite restaurant, Milam.
Does Hotel Bardo have any outdoor private spaces?
Yes, every room features a private pool, a private plunge pool, and a yard.
What's the area around Hotel Bardo like?
Hotel Bardo is in Tulum City Center, a short 18-minute walk from Dos Aguas Park.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Bardo Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.4
Amenities
9.6
Staff & service
9.6
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
The pool was a serene and luxurious oasis, perfect for relaxation and a peaceful retreat. (14 reviews)
The spa offered a range of relaxing and rejuvenating experiences, including massages and other treatments. (8 reviews)
The restaurant and bar offerings were very good with fantastic food and drinks. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Food
Restaurant
Villa
Ambience
Jungle
Drinks
Beach
Breakfast
Reviews
10/10 Exceptional
Sep 20, 2025
Bardo - jungle get away
Bardo and staff is very well maintained and clean. The staff is very friendly and accommodating for all the needs. The rooms and pool are the highlights and are very relaxing and provide a great opportunity to unplug and relax.
Bradley
Bradley, 4-night trip
8/10 Very good
Jun 28, 2025
Very beautiful room and friendly staff! Clean and very unique.
Nekesha Monique
Nekesha Monique, 3-night trip
10/10 Exceptional
Jun 17, 2025
Hotel Bardo exceeded our expectations. Clean, beautiful ambience with excellent service. It’s not beachfront but everything makes up for it.
Israel
Israel, 3-night trip
10/10 Exceptional
Jun 20, 2025
Experience this hidden gem! Great staff and so clean. If you’re looking for a place to get away from everything this is it!
David
David, 4-night trip
10/10 Exceptional
Jun 19, 2025
Hotel Bardo was paradise on earth. We did not want to leave. The staff was amazing. I can’t say enough. Thank you for an amazing trip.
Sarah
Sarah, 5-night trip
10/10 Exceptional
Feb 19, 2025
Everything about the stay was enjoyable, the property is beautiful and the staff is great!
Shannon
Shannon, 3-night trip
10/10 Exceptional
Mar 23, 2025
Loved hotel bardo!! Food and staff were nice
HAYLEE
HAYLEE, 2-night trip
10/10 Exceptional
Apr 6, 2025
Muy buena opción en Tulum: tranquilo, precioso
raul
raul, 3-night trip
10/10 Exceptional
Apr 20, 2025
Decor was amazing, quiet, great food, and spiritual activities
Juan
Juan, 4-night trip
10/10 Exceptional
Apr 26, 2025
Overall, i had an amazing time. For me the private villa with pool in the direct sun path was the best part of the trip.
Talicia
Talicia, 3-night trip
10/10 Exceptional
Apr 23, 2025
This property was totally different than something we've experienced before and we loved it. The pool was amazing and all of the staff were very helpful! We loved our stay!
Timothy
Timothy, 4-night trip
10/10 Exceptional
Apr 16, 2025
Such a unique experience, love the heated pool and outdoor shower..
Lydia-Angela
Lydia-Angela, 4-night trip
10/10 Exceptional
Feb 27, 2025
Perfect place to get away and rejuvenate. Staff is amazing, great food, reasonable prices.
Ken
Ken, 7-night trip
10/10 Exceptional
May 5, 2025
Stunning hotel. Peaceful and quiet in the jungle. If you are looking for a relaxing holiday with wellness activities this is the one for you. 10/10 recommend.
Maria
Maria, 10-night trip
10/10 Exceptional
Feb 21, 2025
Great Birthday trip, I’ll certainly be back
Jason
Jason, 3-night trip
10/10 Exceptional
Mar 28, 2025
This is my favorite hotel. Thanks to Alejandro at the reception and all the staff for making my stay so amazing
Marc
Marc, 7-night trip
10/10 Exceptional
Mar 16, 2025
A great place for couples or single travelers. Staff was amazing, especially Fernando!
Leslie
Leslie, 6-night trip
10/10 Exceptional
Feb 23, 2025
Amazing stay! Thank you
Alisha
Alisha, 2-night trip
10/10 Exceptional
Dec 2, 2024
Un lugar muy hermoso, con mucha tranquilidad, un entorno natural hermoso y habitaciones muy cómodas
Lina
Lina, 3-night trip
10/10 Exceptional
Jan 27, 2025
Very intimate boutique hotel with many little touches that made our stay memorable. Great, cheerful staff
James
James, 2-night trip
10/10 Exceptional
Mar 25, 2025
Very pretty
David
David, 2-night trip
10/10 Exceptional
Feb 10, 2025
The staff at this hotel were absolutely amazing! They were so friendly and professional, and they really made us feel at home. The hotel itself is gorgeous - it’s like stepping into a real-life paradise!
Ana Maria
Ana Maria, 3-night trip
10/10 Exceptional
Mar 22, 2025
Boa hospedagem
Gostamos em especial e muito do atendimento do Alex da recepção .
O Fernando também foi muito cortez .
Quarto bom , deixamos observações pertinentes mas nada que mude a nossa hospedagem .
Geovani
Geovani, 6-night trip
10/10 Exceptional
Mar 2, 2025
Un cadre paradisiaque et un accueil au top !
L’hôtel Bardo est un des plus beaux hôtels dans lequel nous ayons séjourné!
Un cadre luxuriant et hyper tendance.
Un havre de paix à quelques minutes du centre ville de Tulum.
L’accueil est très chaleureux et le personnel très attentionné.
Une magnifique expérience que nous ne pouvons que recommander !
Etienne
Etienne, 2-night trip
10/10 Exceptional
Aug 26, 2024
Beautiful hotel, friendly staff, and conventionally located to downtown and Tulum beach.