Sercotel El Balcón de la Bahía

3.0 star property
Hotel with outdoor pool, near Paseo de Pereda

Choose dates to view prices

Sercotel El Balcón de la Bahía, close to Chico Port and Paseo de Pereda, offers a serene escape with its garden and outdoor pool. Unwind on the sun-kissed terrace or take a dip in the pool surrounded by loungers and umbrellas. With free in-room WiFi, express check-in/out, luggage storage, front-desk safe, tour assistance and elevator access.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Self parking
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Beach shuttle
  • Air conditioning
  • Front-desk safe
  • Conference space

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is CNY653
CNY718 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Double or Twin Room, Bay View, Tower

9.0 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Premier Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Double or Twin Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Standard Double Room, 1 Queen Bed

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006

What's nearby

  • Paseo de Pereda - 5 min walk - 0.5 km
  • Chico Port - 5 min walk - 0.5 km
  • Banco Santander - 9 min walk - 0.8 km
  • Palace of Festivals of Cantabria - 11 min walk - 1.0 km
  • El Sardinero Beach - 17 min walk - 1.5 km

Getting around

  • Santander (SDR) - 25 min drive
  • Valdecilla Station - 17 min drive
  • Santander (YJL-Santander Train Station) - 21 min walk
  • Santander Station - 21 min walk
  • Beach shuttle (surcharge)

Restaurants

  • ‪Marucho - ‬4 min walk
  • ‪La Grol'la - ‬7 min walk
  • ‪Umma - ‬3 min walk
  • ‪La Mayor - ‬6 min walk
  • ‪Taj Mahal - ‬5 min walk

About this property

Sercotel El Balcón de la Bahía

  • When you stay at Sercotel El Balcón de la Bahía, you'll be in a great location, within just a 10-minute walk of Paseo de Pereda and Chico Port. Also, Palace of Festivals of Cantabria and Centro Botín are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 9:00 PM to 9:00 AM
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (9 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured uncovered onsite self parking (EUR 17 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (420 square feet of space)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1850
  • Safe-deposit box at front desk
  • An outdoor pool
  • Bicycle parking
  • Double-glazed windows
  • Uses some LED lighting
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Parking

  • Uncovered self parking costs EUR 17 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Sercotel El Balcón de la Bahía offer free cancellation for a full refund?

Yes, Sercotel El Balcón de la Bahía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sercotel El Balcón de la Bahía?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sercotel El Balcón de la Bahía?

Sorry, pets aren't allowed.

Is parking offered on site at Sercotel El Balcón de la Bahía?

Yes. Self parking costs EUR 17 per night. Parking spots may be limited.

What are the check-in and check-out times at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Sercotel El Balcón de la Bahía?

No, this hotel doesn't have a casino, but Gran Casino del Sardinero (17-min walk) is nearby.

What is there to do at Sercotel El Balcón de la Bahía and nearby?

Sercotel El Balcón de la Bahía has an outdoor pool.

What's the area around Sercotel El Balcón de la Bahía like?

Sercotel El Balcón de la Bahía is in La Gándara, a short 17-minute walk from Santander Ferry Terminal and 8 minutes' walk from Plaza de Canadio.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a nice touch, deeper than expected and well-suited for a quick dip. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Cities

Reviews

Verified

10/10 Exceptional

Great location and amazing staff!
Rosa, 1-night trip
Verified

10/10 Exceptional

Excellent location and hospitality
timothy, 1-night trip
Verified

10/10 Exceptional

The staff is really amazing and kind
Adrian, 1-night trip
Verified

10/10 Exceptional

Well located away from city center but walkable distance. Very good staff.
James, 2-night trip
Verified

10/10 Exceptional

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Sally, 3-night trip
Verified

10/10 Exceptional

Excellent service and location.
Robert, 2-night trip
Verified

10/10 Exceptional

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Andrew, 4-night trip
Verified

10/10 Exceptional

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
jeff, 1-night trip
Verified

10/10 Exceptional

Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Helen, 2-night trip
Verified

10/10 Exceptional

The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Howard, 1-night trip
Verified

6/10 Good

Good location, hvac too hot
Carlos, 1-night trip
Verified

10/10 Exceptional

What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
Mrs Linda A, 3-night trip
Verified

10/10 Exceptional

Great place!

When I arrived later than expected, Victoria was so helpful; and the next morning she even helped me with my bags, despite being told that it was OK. Great place; I’d definitely stay again. It was clean, tidy & comfortable.
Martin, 1-night trip
Verified

10/10 Exceptional

Daniel and Victoria are friendly welcoming and informative, rooms have everything you need and very clean. Hotel is walkable to all amenities . A nice touch when you got back to your room there was a cake or pastry waiting for you , would definitely recommend and stay here if in the area
Robert, 4-night trip
Verified

10/10 Exceptional

Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Callum, 1-night trip
Verified

10/10 Exceptional

The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Diane, 4-night trip
Verified

10/10 Exceptional

A must for your stay in Santander

Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Ann, 4-night trip
Verified

10/10 Exceptional

Would recommend

Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Paul, 3-night trip
Verified

8/10 Very good

Perfect 3 day stay

Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay
James, 3-night trip
Verified

10/10 Exceptional

Great place

Stayed two nights here, a really nice small hotel, very friendly and near city centre. We even got a welcome drink. Our room had a balcony with city view. Will definitely stay again. Very nice and helpful people in the reception too!
Roger, 2-night trip
Verified

10/10 Exceptional

Fantastic stay

Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure. Loved the gift breakfast 💕 Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing . Excellent location for old town
Susan, 2-night trip
Verified

10/10 Exceptional

Hidden Gem/Joya Escondida

Sooo friendly. Small quiet hotel within easy walking distance of puerto chico and main town and not far from El Sardinero beach. Really comfortable very welcoming with little details on way in and out. A great place to stay in Santander
Colin, 1-night trip
Verified

8/10 Very good

The room was great, but parking was awful.
FERNANDO, 2-night trip
Verified

10/10 Exceptional

Great location 5 minutes walk from the seafront, shops, restaurants and public transport. Knowledgeable, friendly, helpful and polite staff. Modern decor and lovely relaxing back yard with a plunge pool with lovely flora.
Adrian, 4-night trip
Verified

6/10 Good

Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.
James, 1-night trip