Does elaya hotel hannover city offer free cancellation for a full refund?

Yes, elaya hotel hannover city does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at elaya hotel hannover city?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at elaya hotel hannover city?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at elaya hotel hannover city?

No, this hotel doesn't have a casino, but SpielBank Hannover (17-min walk) is nearby.

What is there to do at elaya hotel hannover city and nearby?

Elaya hotel hannover city has 2 bars.

Are there restaurants at or near elaya hotel hannover city?

Yes, there are 3 onsite restaurants.

What's the area around elaya hotel hannover city like?

Elaya hotel hannover city is in Mitte, a short 4-minute walk from Aegidientorplatz U-Bahn and 11 minutes' walk from Maschsee.

elaya hotel hannover city, Hannover: Hotel Reviews, Rooms & Prices

6/10 Good

Sep 3, 2025

Pænt rent værelse. Morgenmaden er for dyr i forhold til udbud - der mangler ost.

2-night trip

6/10 Good

Jul 14, 2025

Ganske fint

Overordnet fint hotel, lidt mangelfuld rengøring, men ellers ikke noget.

Simone, 1-night trip

6/10 Good

May 29, 2025

Convinient walking distance to city center so well located. At our stay we got a room on 4th stock with a non working elevator. Search criterias before booking, parking and a/c ,no a/c in the hotel and external parking in the surrounding.

Roger, 4-night trip

6/10 Good

Jul 30, 2025

Ok but Did not clean my room

The location was good and the room was clean however I had the sign to please clean my room up for two days and it was not cleaned. On the second day I mentioned it at the front desk and all they did was make my bed and replace one towel. They didn't vacuum, replace visibly dirty sheets or even wipe around the sink. That was disappointing and highly affected the overall rating.

Anais, 5-night trip

10/10 Exceptional

Apr 19, 2025

Kerstin, 1-night trip

10/10 Exceptional

Apr 10, 2025

I can not say enough good things about Antje and her team!! From connecting with them a week before I arrived to the day I walked in the front door to the day I left, they were professional, friendly, helpful and engaging!! Very much a family feeling! The morning breakfast is fantastic!! They have a small bar right at reception with fantastic local beer and small pizza to order! This is a wonderful boutique style hotel! I will be back!

Jon, 7-night trip

10/10 Exceptional

Dec 22, 2023

Freundlicher Service, modernes Zimmer, zentral gelegen, Badezimmer leichte Mängel, Preis/Leistung sehr gut, Frühstück alles dabei

Vildana, 2-night trip

8/10 Very good

Oct 14, 2023

Friendly, clean, near the old town.

Artilla, 1-night trip

4/10 Fair

Jul 15, 2025

Lock box code didn’t work, sat outside the hotel at 1am for over half an hour whilst it was sorted. Friend had a seizure whilst outside and hit her head on the pavement. When in rooms one colleague power went out and had to be switched to another room, my room was dirty on the floor and my feet were full of dust and dirt. Overall just really poor for the money we paid

Ava, 2-night trip

8/10 Very good

Oct 25, 2023

Nettes kleines Hotel mit tollem Frühstück. Das Badezimmer war uns etwas zu winzig, aber das ist Geschmackssache.Unser Zimmer lag zum Innenhof und war total ruhig.

Doreen, 4-night trip

10/10 Exceptional

Apr 20, 2024

Zentral und gut

Einfacher Check in, kostenloser Kaffee, Zimmer 5. Stock- leider viel Spinnenweben

Doreen, 1-night trip

10/10 Exceptional

Jan 23, 2025

Mein Zimmer war an vielen Stellen nicht sauber und beim Frühstück fehlten auch viele Dinge. Das Preis/Leistungsverhältnis passt einfach nicht!

Michael, 1-night trip

10/10 Exceptional

Aug 14, 2023

Das Hotel hat aus meiner Sicht die beste Lage: Sehenswürdigkeiten, Grünanlagen, Gastronomie und Einkaufsmöglichkeiten in wenigen Minuten entfernt. Das Personal war zuvorkommend und kompetent. Ich fühlte mich mit meiner Hündin eine Woche lang fast wie zu Hause. Ein Hotelgast hat den Zugang zum Kaffeeautomaten und kann sich auch den Tee zubereiten- Beides in hoher Qualität. Die Atmosphäre war privat und angenehm.

Renata, 7-night trip

6/10 Good

Apr 6, 2025

Loistava sijainti, kehnohko palveluasenne

Kirjasivat yöpymisten määrän itse väärin avainkortille, jolloin kortti lakkasi yllättäen toimimasta. Korjasivat asian, mutta eivät pahoitelleet. Hissi ei toiminnassa, jyrkät portaat, monta kerrosta. Sängyn alla pölypalloja, sieltä ei siivottu. Muuttuneesta etuoven aukiolosta ei tiedotettu riittävästi, liukuovessa oli lappu jota ei edes nähnyt jos ovi oli valmiiksi auki (jos avainkortit eivät olisi toimineet tuolloin, olisimme jääneet yöksi ulos). Henkilökunta ei hymyillyt, paitsi aamiaishuoneen viehättävä nuori nainen ja reipasotteinen mieshenkilö joka keräsi astioita. Hotellin sijainti loistava ja sänky mukava. Kylpyhuoneen pesuaineet huonolaatuisia ja niitä oli pienet määrät isojen purkkien pohjalla, vaikea saada sieltä mitään tulemaan.

6-night trip

4/10 Fair

Apr 8, 2025

Very messy

The hotel is messy. There is clutter in many places, including cleaning supplies (cloths, cleaning agents), garbage bags with used bed linen, cardboard boxes with products for room replenishment. This is not only when they are cleaning. The vacuum cleaners are just pushed into the corner of the hallway. There are empty plant boxes and empty refrigerators. Room cleaning is very poor. The hotel appears very worn. The staff are polite and seem service-minded. But their appearance, clothing, and general behavior are not what you would expect from a service business or even a medium-quality hotel. For example, the reception is empty while the receptionist is smoking on the street. Breakfast was acceptable. There is no coffee maker or similar in the rooms. Soap and shampoo bottles are maybe half full if you're lucky. The good thing about them not tidying up is that you can find an extra bottle of mineral water in the hallway from the cardboard boxes. The location is good. Although the hotel stay is not expensive, it is still far too costly for the value provided. Overall, the hotel seems poorly and unprofessionally managed. It is not the worst - but definitely among the worst hotels I have stayed at.

Peter D., 2-night trip

6/10 Good

Jul 4, 2024

Stayed here for one night before flying home. Hotel is approx 10 mins walk from main station through city centre. Sits on a busy main road directly across from Town Hall, which is stunning to say the least. Rooms were ok, we booked two. The were clean, but a toothbrush was left in the shower in our room, and a previous travellers tshirt in my sons room wardrobe, so perhaps not checked thoroughly. When we arrived, we were met with a sign on the door saying reception was closed at 6pm and call a hotel in Hamburg to gain entry. After a few panicky minutes, we found lock boxes and an email sent whilst travelling to tell us the code. Not exactly customer friendly. However reception opened at 6am following morning. Breakfast was provided, which was basic, I think as the hotel was strangely quite. Could do better in terms of customer experience. But stay was ok.

Donna, 1-night trip

4/10 Fair

Jul 14, 2025

Ghita, 1-night trip

10/10 Exceptional

May 27, 2025

María Rosario, 1-night trip

2/10 Poor

Mar 31, 2025

Martina, 1-night trip

6/10 Good

Jan 10, 2025

Quentin, 1-night trip

10/10 Exceptional

Nov 11, 2024

Christof, 1-night trip

4/10 Fair

Oct 18, 2024

エレベーター故障、Wifiが部屋まで届かず。駅から徒歩15分以上。今後予約することはない。

Takehiro, 1-night trip

6/10 Good

Oct 18, 2024

2泊予約したが、1泊ずつ荷物を出さなくてはならなかった。またエレベーターが故障しており、翌日治ると言われたが治っておらず、3階までスーツケースを持っていかなくてはならなかった。また、3階の部屋はWifiが届かず、2泊目は1階に変更したが、予約した部屋より狭かった。駅からも歩いて15分以上かかるし、今後泊まることはないだろう。

Takehiro, 1-night trip

8/10 Very good

Oct 5, 2024

Andreas, 1-night trip

4/10 Fair

Aug 1, 2024

Max, 2-night trip

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