Alex the manager is excellent, as is the whole staff working under him. Very helpful in every respect and the concierge makes great restaurant recommendations. The international crew have the highest English proficiency, which is very much needed. Well done.
Alfred
Alfred,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 9 日
很棒的體驗
I-HUA
I-HUA,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 27 日
Super pet friendly
I can fine dining with my big dog , isn’t it amazing😁
fan
fan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 15 日
Chih Ju
Chih Ju,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 2 月 27 日
Mun Han Marion
Mun Han Marion,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 17 日
Excellent service overall with everything close by. The size of the room is agreeable as it is because it’s Tokyo! The decor is modern with superb cleanliness standard. Breakfast were served in good portion and varieties. The only complain is the toilet needs extra ventilation for no matter how I sanitised and wiped with alcohol it still smells like concentrated piss
From hotel design, bar & restaurants, to the food & drink, guest services, staff… absolutely flawless!
Especially the lobby level manager Alex/Alessandro and his team are so professional and helpful for everything!
It’s a wonderful hotel and we will definitely go back again !
Jude
Jude,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2022 年 11 月 20 日
Ting Hin
Ting Hin,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
The perfect stay!
This was my third time staying at the Kimpton, and it’s such a reliable and beautiful hotel! The attention to detail and service is unlike any other. The rooms are very spacious and clean and have great views of the city. I always opt for the breakfast package- I love all of the options and the service!
Kelly
Kelly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Modern hotel with friendly staff
This is a very nice, newer hotel with friendly, helpful staff. We enjoyed our stay here.
The only thing that could've been better is if it were closer to a train stop. From Haneda Airport, we took the Limousine Bus which dropped us off at the nearby Washington Hotel and we walked about 5 minutes to the Kimpton. Otherwise it's about a 15 minute walk to the Shinjuku Station.