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Crowne Plaza Hotel Queenstown by IHG

4.5 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

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Photo gallery for Crowne Plaza Hotel Queenstown by IHG

Restaurant
View from room
Exterior
Exterior
Suite, 1 Bedroom, Lake View | 1 bedroom, minibar, in-room safe, desk
Located in Queenstown City Centre, Skyline Queenstown offers a luxurious getaway with kids' meals at the on-site restaurant and a bar for adults. Connect to free WiFi, work out at the gym or explore nearby Crowne Plaza Hotel Queenstown.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Ski storage
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY1,112
CNY1,279 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Lake View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Mountain View

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 62 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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The price is CNY1,132
CNY1,302 total
includes taxes & fees
Sep 6 - Sep 7
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About the neighborhood

Map
93 Beach Street, Queenstown, Otago, 9300

What's nearby

  • TSS Earnslaw Steamship - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • Kiwi and Birdlife Park - 7 min walk - 0.6 km
  • Skyline Queenstown - 8 min walk - 0.7 km
  • Queenstown Gardens - 13 min walk - 1.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 16 min drive

Restaurants

  • ‪Fergburger - ‬4 min walk
  • ‪Patagonia Chocolates - ‬3 min walk
  • ‪Smiths Craft Beer House - ‬2 min walk
  • ‪Mrs. Ferg Beach Street - ‬2 min walk
  • ‪Madam Woo - ‬4 min walk

About this property

Crowne Plaza Hotel Queenstown by IHG

Enjoy your visit to Queenstown with a stay at Crowne Plaza Hotel Queenstown by IHG. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Japanese, Malay, Portuguese, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 139 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (16 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite valet parking (NZD 38.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • May offer priority ski access
  • Beach nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Ice skating nearby

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Optional extras

  • Wired internet access is available in public areas for NZD 10 for 12 hours (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 20 for children
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 65.0 per night

Parking

  • Valet parking costs NZD 38.00 per night with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

Also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown By Ihg
Crowne Plaza Hotel Queenstown by IHG Hotel
Crowne Plaza Hotel Queenstown an IHG Hotel
Crowne Plaza Hotel Queenstown by IHG Queenstown
Crowne Plaza Hotel Queenstown by IHG Hotel Queenstown
HELP_OUTLINE

Frequently asked questions

Does Crowne Plaza Hotel Queenstown by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Hotel Queenstown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Hotel Queenstown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Hotel Queenstown by IHG?

Yes. Valet parking costs NZD 38.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Crowne Plaza Hotel Queenstown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Crowne Plaza Hotel Queenstown by IHG?

No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are both nearby.

What is there to do at Crowne Plaza Hotel Queenstown by IHG and nearby?

During the winter, enjoy nearby recreation like ice skating and skiing, and return when the snow melts for hiking. Enjoy amenities like a fitness center, a picnic area, and a garden.

Are there restaurants at or near Crowne Plaza Hotel Queenstown by IHG?

Yes, there's an onsite restaurant.

What's the area around Crowne Plaza Hotel Queenstown by IHG like?

Crowne Plaza Hotel Queenstown by IHG is located near Queenstown Beach in Queenstown City Centre, a short 1-minute walk from Steamer Wharf and 2 minutes' walk from TSS Earnslaw Steamship. Travelers say the area is walkable and ideal for skiing.

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Crowne Plaza Hotel Queenstown by IHG Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
View
Restaurant
Breakfast
Lake
Bed
Balcony
Amenities

What guests liked

  • Breakfast was consistently described as excellent, great, and delightful with a variety of options to satisfy different tastes. (29 reviews)
  • The property's restaurant offers a variety of well-prepared and flavorful meals with a memorable dining experience. (7 reviews)
  • Valet parking was efficient, convenient, and fast, making it a great experience. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location and experience.
Eddie, 3-night trip

10/10 Excellent

The location was perfect! Walkable to all the shops and dining options.
Allan, 3-night trip

10/10 Excellent

Great location
Darren, 1-night trip

10/10 Excellent

The registration personnel were extremely helpful and helped make our stay was special!
Robert, 2-night trip

10/10 Excellent

Kind courteous staff. Great location
Leanne, 7-night trip

10/10 Excellent

We had a pleasant stay at this hotel! The staff were friendly, helpful and welcoming, the room was clean and comfortable, and the location was perfect for exploring the area. The bus stop right in front of the hotel made getting around incredibly convenient, and we loved how close the shops and restaurants were—just a short walk away. It was a great experience overall – highly recommended!
Mohsen, 6-night trip

10/10 Excellent

Loved the location
Victoria, 4-night trip

8/10 Good

Very central to everything with spectacular views!
Leanne, 5-night trip

10/10 Excellent

Great Breakfast including good coffee. Valet parking was fantastic. Really nice staff - just a great stay.
DAVID, 3-night trip

10/10 Excellent

Great experience
ricky, 2-night trip

10/10 Excellent

Convenient place with beautiful views. Staffs are friendly and helpful. Services are excellent!
Thao Mai Thi, 4-night trip

10/10 Excellent

Great check-in. Tristan at concierge was 10/10. He helped plan an amazing day for my husband and I. His suggestions made our day outstanding he truly is an asset to this hotel!!!
Nikki, 3-night trip

8/10 Good

Great location!!

Wonderful stay in a great location. Service was very prompt and professional. The building itself is a little tired, but very clean and tidy.
Jemimah, 1-night trip

8/10 Good

Great staff, very central location with easy access to all that Queenstown offers.
Wayne, 1-night trip

10/10 Excellent

Great place to stay. In walking distance of all we wanted to see and do👍
rick, 2-night trip

10/10 Excellent

Superb location. Excellent views.
Mark, 3-night trip

10/10 Excellent

Easy to check in and get to room, and to enjoy the town. Food and service was great.
Mark, 2-night trip

10/10 Excellent

Beautiful view

Beautiful hotel with view of the water. Nice location
Jennifer, 2-night trip

10/10 Excellent

Very friendly staff and walkable anywhere even Queenstown hiking
Sharon, 1-night trip

10/10 Excellent

location location location

Amazing location. Good, clean comfortble hotel. Friendly staff. walking distance to all the restaurants
himanshu, 3-night trip

10/10 Excellent

Great hotel!

The hotel staff were very friendly and helpful. The room was very nice. The location was excellent!
4-night trip

6/10 Okay

site was great. Facilities a bit tired. White grouting around bath was very grey and black. house keeping not good
Edward, 3-night trip

10/10 Excellent

Perfect location and unique vibes! If you want to take a walk around Queenstown downtown, this hotel is a perfect place to stay.
Xiaodong, 1-night trip

10/10 Excellent

Wonderful experience!
Jacob, 2-night trip

6/10 Okay

Excellent location!!! But it looks like a 2 star inn hotel. Ugly lobby Cheap furniture The worst is that you can listen to the people and tv in the others rooms Cheap doors No heating in the hallways, it’s freezing Ugly bathrooms, small towels Shampoo and soap smells horrible The water from the faucet smells awful The elevator doesn’t go to the top floor, have to use the stairs!!!!! Horrible with luggage or old people. In my kids room the rug was torn
Karla, 4-night trip