Located in the heart of Commercial, Hay Hotel offers a warm welcome with laundry facilities and free in-room WiFi. Start your day with continental breakfast, then take advantage of express check-out and express check-in for a seamless stay. The helpful staff has left a lasting impression on previous guests.
When visiting Hay, Commercial Hay Hotel is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, Hindi
More about this property
VISIBILITY
At a glance
Hotel size
31 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
LOB_HOTELS
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Shared microwave
Shared refrigerator
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
Picnic area
Accessibility
Upper floors accessible by stairs only
ROOM
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of AUD 20
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Commercial Hay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Commercial Hay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Commercial Hay Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of AUD 20. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Commercial Hay Hotel and nearby?
Commercial Hay Hotel has a picnic area.
What's the area around Commercial Hay Hotel like?
Commercial Hay Hotel is a short 12-minute walk from Dunera Museum and 4 minutes' walk from Hay Park.
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Commercial Hay Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Toilet
Bed
Balcony
Bathroom
Lobby
Microwave
Reviews
8/10 Very good
Feb 26, 2025
The Hotel was as expected. Check in and out instructions were clear and the room was clean and linen was fresh.
Misha
Misha, 1-night trip
10/10 Exceptional
May 27, 2024
Great Stay
Charles du
Charles du, 1-night trip
10/10 Exceptional
Sep 12, 2024
Great for overnight stop
Robyn
Robyn, 1-night trip
8/10 Very good
Aug 17, 2024
Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Janelle
Janelle, 1-night trip
4/10 Fair
May 30, 2025
Room with a balcony = door that allows access to the entire balcony of the building. Not private. I had to go to the hotel next door to get advice on how to check in as no one was there at 3pm. Number on door went straight to voice mail. Breakfast only available between 8-10am. Noisy from the trucks and the fact the door to the balcony didn't shut properly.
Simon
Simon, 1-night trip
2/10 Poor
May 5, 2025
Small things matter
Tv remote didn't work. Had a family room and only had 1 coffee cup, no glasses.
Lock on door didn't work properly.
Only had very small amount of toilet paper.
Beds were comfortable
Kenneth
Kenneth, 1-night trip
6/10 Good
Feb 7, 2025
very little hot water
Good over night stay for price but your lucky if you get a hot or even warm shower
Ian
Ian, 1-night trip
8/10 Very good
Sep 14, 2024
Good stay
Michael
Michael, 1-night trip
8/10 Very good
Sep 23, 2024
Fantastic staff
Katie
Katie, 1-night trip
8/10 Very good
Aug 5, 2024
Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room
Janelle
Janelle, 1-night trip
10/10 Exceptional
Jul 11, 2024
Fabulous rest stop, pet friendly, ground floor rooms easy access
Verified traveler
1-night trip
8/10 Very good
Mar 13, 2025
The room is very clean the only thing is the fan in the bathroom was making loud noise when we turn on other than that its all good
Flordalin
Flordalin, 2-night trip
8/10 Very good
Apr 16, 2024
Staff very friendly & free breakfast a nice surprise
Eddie
Eddie, 1-night trip
10/10 Exceptional
Jul 17, 2023
very helpfull staff and a good location clean rooms
Alexander
Alexander, 1-night trip
8/10 Very good
Jan 15, 2025
Value of money
Prithipal Singh
Prithipal Singh, 1-night trip
6/10 Good
Jun 7, 2024
Thought it was great pub was closed down, so quiet , room was very clean and water hot, good value for money ,
Michelle
Michelle, 1-night trip
10/10 Exceptional
Oct 24, 2022
Great location and easy afterhours checkin
Anjalee
Anjalee, 1-night trip
10/10 Exceptional
May 16, 2024
Excellent room with own bathroom & balcony access was great, room was clean and fresh will stay again & recommend to others
Peter
Peter, 1-night trip
6/10 Good
Oct 7, 2024
Fast and easy check in. Clean room.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Aug 9, 2024
Unexpectedly better than average pub hotel : had balcony room that was comfortable and quiet.
In town which had good food options and Murrumbidgee running on its edge.
Robert
Robert, 1-night trip
10/10 Exceptional
Jun 18, 2024
Great friendly staff. Good room for the price. Strong hot shower
Megan
Megan, 1-night trip
10/10 Exceptional
Dec 5, 2023
The room and ensuite were spotless, the bed was very comfortable and the continental breakfast was great. Would highly recommend the Commercial Hay Hotel.
Tony
Tony, 1-night trip
10/10 Exceptional
Nov 23, 2024
everything was good except wifi.
Prakash
Prakash, 1-night trip
6/10 Good
May 23, 2023
Value for money with continental breakfast included.