Located in the heart of Commercial, Hay Hotel offers a warm welcome with laundry facilities and free in-room WiFi. Start your day with continental breakfast, then take advantage of express check-out and express check-in for a seamless stay. The helpful staff has left a lasting impression on previous guests.
When visiting Hay, Commercial Hay Hotel is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.
At a glance
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Hotel size
31 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking includes off-street options
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Shared microwave
Shared refrigerator
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
Picnic area
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of AUD 20
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay
Frequently asked questions
Are pets allowed at Commercial Hay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Commercial Hay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Commercial Hay Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of AUD 20. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Commercial Hay Hotel and nearby?
Commercial Hay Hotel has a picnic area.
What's the area around Commercial Hay Hotel like?
Commercial Hay Hotel is a short 12-minute walk from Dunera Museum and 13 minutes' walk from Hay Heritage Walk.
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Reviews
Commercial Hay Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.2
Amenities
8.0
Staff & service
7.0
Eco-friendliness
7.4
Property conditions & facilities
Popular mentions
Room
Breakfast
Bed
Toilet
Bathroom
Lobby
Balcony
Microwave
Reviews
10/10 Exceptional
Sep 29, 2025
The car park was good
David
David, 1-night trip
10/10 Exceptional
Jul 23, 2025
Convient And Pet friendly.. great overnight stop
Verified traveler
1-night trip
10/10 Exceptional
Aug 25, 2025
Happy and satisfied
Very friendly staff and comfortable bed
Flordalin
Flordalin, 2-night trip
8/10 Very good
Aug 24, 2025
Good cheap stay
Good stay. Cheap accommo. Clean place. Good location
Christopher
Christopher, 1-night trip
10/10 Exceptional
Jul 3, 2025
Lovely staff and great value.
Maris
Maris, 1-night trip
8/10 Very good
Sep 3, 2025
Lovely clean hotel…definitely visit if you love signs everywhere telling you what you can and can’t do and where you can and can’t go.
Andrew
Andrew, 1-night trip
8/10 Very good
Jun 25, 2025
We wanted somewhere to rest for the night before continuing our journey. The staff were helpful to accommodate our late check in.
Nabeel
Nabeel, 1-night trip
8/10 Very good
May 27, 2025
Great value for money good renovation works
Stuart
Stuart, 1-night trip
6/10 Good
Jul 3, 2025
Great comfortable bed, convenient location in the middle of town. Cleanliness needs to improve, remote control,small bathroom clean but behind facilities needs extra attention, bed runner, (tv did not work properly).
Thirza
Thirza, 1-night trip
8/10 Very good
Apr 8, 2025
Very good value for the price
Peter
Peter, 1-night trip
10/10 Exceptional
May 27, 2024
Great Stay
Charles du
Charles du, 1-night trip
10/10 Exceptional
Apr 20, 2025
This is a clean, modern and very well-appointed studio on acreage within easy access to the beautiful village of Mt Barker. Magpies, corellas, finches, ducks and rabbits were often seen, and we were visited by a kangaroo one evening, too. A lovely place to stay.
Geraldine
Geraldine, 1-night trip
10/10 Exceptional
Sep 12, 2024
Great for overnight stop
Robyn
Robyn, 1-night trip
6/10 Good
May 17, 2025
Very small and old room. But very reasonably priced and clean.
Peter
Peter, 1-night trip
8/10 Very good
Apr 18, 2025
The room I stayed in was well worn and could use a refresh, however it was very clean
Connie
Connie, 1-night trip
8/10 Very good
Aug 17, 2024
Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Janelle
Janelle, 1-night trip
8/10 Very good
Feb 26, 2025
The Hotel was as expected. Check in and out instructions were clear and the room was clean and linen was fresh.
Misha
Misha, 1-night trip
6/10 Good
Jun 30, 2025
Try ha
Poor wifi,bathroom door unshutable,no glasses,no plates,had to fill the kettle from the shower rose, bathroom dirty. Could do better.
Jeff
Jeff, 1-night trip
4/10 Fair
Jun 19, 2025
No reception, key safe only.
Obviously trying hard to restore the old hotel and will one day be beautiful.
Small details like taps held in by silastic and floor coverings not meeting and not flat let the room down.
Helen
Helen, 1-night trip
4/10 Fair
Jun 29, 2025
Shower hot water barely a drizzle, meanwhile the mixer came off in my hand
Aidan
Aidan, 1-night trip
6/10 Good
Jun 26, 2025
No staff, communication done through text messages
Janette
Janette, 1-night trip
10/10 Exceptional
Jul 17, 2023
very helpfull staff and a good location clean rooms
Alexander
Alexander, 1-night trip
8/10 Very good
Sep 14, 2024
Good stay
Michael
Michael, 1-night trip
10/10 Exceptional
Oct 24, 2022
Great location and easy afterhours checkin
Anjalee
Anjalee, 1-night trip
8/10 Very good
Aug 5, 2024
Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room