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Mercure Tunbridge Wells Hotel

4.0 star property
Hotel with restaurant, near Dunorlan Park

Choose dates to view prices

Near Dunorlan Park, Mercure Tunbridge Wells Hotel offers a serene escape with its beautiful garden and on-site international cuisine at The Mallows restaurant. Enjoy dry cleaning services, connect to free in-room WiFi, unwind with a drink at the bar or take advantage of 24-hour business center. Previous guests rave about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • 8 meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY457
CNY548 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Bathrobes
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(44 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Bathrobes
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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CNY1,136 total
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Nov 30 - Dec 1
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About the neighborhood

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • BowlPlex Tunbridge Wells - 4 min drive - 3.0 km
  • Dunorlan Park - 5 min drive - 2.7 km
  • Pantiles - 9 min drive - 5.6 km
  • Bewl Water - 12 min drive - 13.6 km
  • Hever Castle and Gardens - 31 min drive - 24.7 km

Getting around

  • Gatwick Airport (LGW) - 48 min drive
  • London City Airport (LCY) - 66 min drive
  • Maidstone Beltring Station - 9 min drive
  • Royal Tunbridge Wells Frant Station - 9 min drive
  • Maidstone Yalding Station - 10 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Costa Coffee - ‬7 min walk
  • ‪The Robin Hood - ‬3 min drive
  • ‪Greggs - ‬3 min drive

About this property

Mercure Tunbridge Wells Hotel

Located near a train station, Mercure Tunbridge Wells Hotel is a great choice for a stay in Royal Tunbridge Wells. Guests looking for a bite to eat can check out The Mallows, which serves international cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 10 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Does Mercure Tunbridge Wells Hotel offer free cancellation for a full refund?

Yes, Mercure Tunbridge Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Tunbridge Wells Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mercure Tunbridge Wells Hotel?

Yes. Self parking costs GBP 10 per day.

What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Mercure Tunbridge Wells Hotel and nearby?

Mercure Tunbridge Wells Hotel has a picnic area and a garden.

Are there restaurants at or near Mercure Tunbridge Wells Hotel?

Yes, The Mallows offers international cuisine.

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Mercure Tunbridge Wells Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bathroom
Food
Lobby
Pool
Bed
Bar
Family friendly

Reviews

8/10 Very good

Pleasant hotel. Ideally positioned
Sean, 1-night trip

8/10 Very good

Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Cara, 1-night trip

8/10 Very good

Room was clean,hotel is in need of a bit of a refurb but staff friendly and good value for money
stephen, 1-night trip

10/10 Exceptional

Lovely hotel and room. The staff were very helpful and friendly. Bed was so comfortable, didn't want to get up in the morning.
Michael, 2-night trip

8/10 Very good

Clean room, friendly staff.
Sam, 1-night trip

10/10 Exceptional

Clean room
Melanie, 1-night trip

6/10 Good

Lights didn’t work in room, bathroom central light didn’t work (mirror lights did) tired bathroom decor and a shower head that wanted to part ways with its fixture when trying to alter water pattern. Bed was comfortable.
John, 1-night trip

8/10 Very good

Good hotel, good breakfast overall good stay
1-night trip

10/10 Exceptional

We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
G, 1-night trip

10/10 Exceptional

Friendly staff. Value for the money.
Mahadeva, 2-night trip

6/10 Good

Good hotel but could do with a refurb

The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.
Simon, 2-night trip

8/10 Very good

Friendly, helpful staff. Comfortable hotel. Nice breakfast.
Keith, 2-night trip

10/10 Exceptional

Great hotel on a great location with great staff.
David, 1-night trip

10/10 Exceptional

Good stay, comfortable bed

Good stay, comfortable beds, room are a little dated but not a problem for the price we paid. Clean and tidy.
1-night trip

6/10 Good

Midweek Break

Menu choice for dinner was very limited. Paid extra £10 a room to pay at hotel. When arrived to check in payment had already been taken! No mention of refunding the £10 for each room.
Barrie, 1-night trip

10/10 Exceptional

Friendly staff, good size rooms and parking
Tim, 1-night trip

10/10 Exceptional

Ideal for overnight stay. Comfortable room. Good restaurant
Lynn, 1-night trip

6/10 Good

Hotel OK

Hotel was fine for short stay
JOSEPH, 1-night trip

10/10 Exceptional

Staff

Really great staff nice place to stay
Sara, 1-night trip

8/10 Very good

Fantastic stay
Miguel, 4-night trip

8/10 Very good

Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
Louise, 1-night trip

10/10 Exceptional

Lovely room friendly helpful staff
Clare, 1-night trip

8/10 Very good

Great hotel with really friendly staff.
Cheryl, 1-night trip

8/10 Very good

The staff were friendly , welcoming and helpful , reception and in the restaurant . We had a family room , and a little chocolate on the bed on arrival , there was plenty of hot and cold choices for breakfast .
Michelle, 1-night trip

8/10 Very good

Very friendly staff and the bed was very comfortable.
Viviane, 2-night trip