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Mercure Tunbridge Wells Hotel

4.0 star property
Hotel with restaurant, near Dunorlan Park

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Photo gallery for Mercure Tunbridge Wells Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Superior Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Near Dunorlan Park, Mercure Tunbridge Wells Hotel offers a serene escape with its beautiful garden and on-site international cuisine at The Mallows restaurant. Enjoy dry cleaning services, connect to free in-room WiFi, unwind with a drink at the bar or take advantage of 24-hour business center. Previous guests rave about the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • 8 meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY476
CNY571 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Russell Hotel

  • Free parking
  • Free WiFi
  • Bar
  • Laundry facilities
8.2 out of 10, Very Good, 392 reviews
The price is CNY655
CNY786 total
includes taxes & fees
Aug 31 - Sep 1
Russell Hotel
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About the neighborhood

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • Assembly Hall Theater - 5 min drive - 4.6 km
  • Pantiles - 6 min drive - 5.2 km
  • Tonbridge Castle - 8 min drive - 8.7 km
  • Bewl Water - 11 min drive - 13.6 km
  • Hever Castle and Gardens - 24 min drive - 25.4 km

Getting around

  • Gatwick Airport (LGW) - 48 min drive
  • London City Airport (LCY) - 66 min drive
  • Maidstone Beltring Station - 9 min drive
  • Royal Tunbridge Wells Frant Station - 9 min drive
  • Maidstone Yalding Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Robin Hood - ‬3 min drive
  • ‪Royal Oak - ‬4 min drive
  • ‪Pierre Loti - ‬5 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

Located near a train station, Mercure Tunbridge Wells Hotel is a great choice for a stay in Royal Tunbridge Wells. Guests looking for a bite to eat can check out The Mallows, which serves international cuisine and is open for breakfast and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 84 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (GBP 10 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture
ROOM

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 10 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells
HELP_OUTLINE

Frequently asked questions

Does Mercure Tunbridge Wells Hotel offer free cancellation for a full refund?

Yes, Mercure Tunbridge Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Tunbridge Wells Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Tunbridge Wells Hotel?

Yes. Self parking costs GBP 10 per day.

What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Mercure Tunbridge Wells Hotel and nearby?

Mercure Tunbridge Wells Hotel has a picnic area and a garden.

Are there restaurants at or near Mercure Tunbridge Wells Hotel?

Yes, The Mallows offers international cuisine.

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Mercure Tunbridge Wells Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Bathroom
Lobby
Pool
Bed
Bar
Family friendly

Reviews

10/10 Excellent

Friendly staff, good size rooms and parking
Tim, 1-night trip

8/10 Good

Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
Louise, 1-night trip

10/10 Excellent

Lovely room friendly helpful staff
Clare, 1-night trip

8/10 Good

Fantastic stay
Miguel, 4-night trip

8/10 Good

The staff were friendly , welcoming and helpful , reception and in the restaurant . We had a family room , and a little chocolate on the bed on arrival , there was plenty of hot and cold choices for breakfast .
Michelle, 1-night trip

6/10 Okay

Ok property, outdated and in serious need of a refurbishment. Bathroom was easily 30-40 years old.
Ryan, 2-night trip

8/10 Good

Great hotel with really friendly staff.
Cheryl, 1-night trip

8/10 Good

Very friendly staff and the bed was very comfortable.
Viviane, 2-night trip

10/10 Excellent

Poor view
johnstone, 1-night trip

10/10 Excellent

it's a bit far from the town center
Jean-Paul, 3-night trip

10/10 Excellent

I had an extended stay as I had a relative in hospital just down the road. The staff were welcoming, helpful, and accommodating and I was very comfortable during my stay.
Debra, 6-night trip

10/10 Excellent

Didn’t dislike anything staff excellent and professional really nice day
Steve, 1-night trip

8/10 Good

Adequate place for a one night stay.
Gabriela, 1-night trip

10/10 Excellent

The staff were extremely helpful
Tina, 1-night trip

8/10 Good

Excellent stay and a 2 minute check in which is rare … well done mercure
Joseph, 1-night trip

10/10 Excellent

The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
Kathryn, 2-night trip

10/10 Excellent

Good
wayne, 1-night trip

10/10 Excellent

Location and transport to get to places
Nicola, 2-night trip

8/10 Good

The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
Ann, 3-night trip

10/10 Excellent

Very welcoming & warm atmosphere Good location. Excellent customer service; staff friendly but professional Good breakfast range Spacious room Goid value
Victoria, 2-night trip

8/10 Good

Property tired but staff fantastic
Christopher, 1-night trip

10/10 Excellent

Very enjoyable stay , will be back, staff very helpful, receptionist extremely helpful. No complaints a all 5 stars
Lesley, 1-night trip

6/10 Okay

Hotel ok restaurant bad quality
Vera, 2-night trip

6/10 Okay

Cold breakfast and some areas tired and missed for cleaning
Laura, 1-night trip

10/10 Excellent

Good value hotel

Friendly staff and clean comfortable room
Samantha, 2-night trip