The reasons I have all excellent is the support staff was awesome except one but I have to give a shout out to two outstanding staff Jeff front desk and please hope I get it right is Ilene I hope I said the right name but I think she’s a supervisor for housekeeping. I’ve been going to Hilton since I was a kid my parents have been reward members for like a 100 yrs 😀 been to like 100 Hilton never been treated so low by I think his name is Stephen I think front desk clerk when I checked in not very friendly through out the stay and the manager Mariann or something like I said never been treated like a second class citizen. Ok we went there for a stay cay cuz my mom she’s a disabled vet she just stop walking a month and half ago and my brother Chris who is also a disabled vet since my dad passed away I quit job moved into childhood home so we get out every weekend for stay cays well trust in check out day we had to much stuff for one trip so I stayed behind checkout was at 12 but I told the manager the situation and rudely she told me I have to leave right then and there and I hit we nervous she don’t want to let me in after I locked my stuff in room I’ll tell you she made me feel like a second class citizen she made me feel low cuz I was gay. I know that nowdudkt even hide it like I said never been treated so poorly by a Hilton manager. So it was perfect besides those two awful people I actually left embarrased and shamed I left in tears. Most awful feeling.m
Phillip
Phillip,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Vanessa
Vanessa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Had a few issues, took care if it with manager
Ronald
Ronald,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Enjoyed the accommodations.
Marie
Marie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
The facility was nice, but a number of things bothered me. The king size bed was made with queen size linens. The fitted sheet was barely holding on, and the covers didn't sufficiently cover us so there was always a pull for covers. The top covering was not a blanket or sheet, but something that was made to cover a mattress on all four sides. The layout of the room was awkward, as the door needed to be nearly closed in order to get around the bed to the other side.
Gracie
Gracie,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 31 日
Lots of issues. Nails falling everywhere from construction. Rude front desk staff. Tv barely worked and got housekeeping 1 out of 10 days stay
Tyler
Tyler,9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Spacious room. Nice Kitchen. Served us well.
Arlene
Arlene,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Elizabeth
Elizabeth,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Great getaway
Hotel was everything I expected it to be. Lots of space, clean, great getaway for families or just a couple. Will definitely stay again.
Kris
Kris,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
mitzel
mitzel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
CARGOS SIN AVISAR
Tengo un cargo de $$15 dlls que no entiendo de que es? Me pidieron mi tarjeta para incidentals lo cual lo puedo entender pero el cargo de esos $15 dolares nadie me dijo de que es! Exijo mi reembolso
FABIOLA
FABIOLA,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Shane
Shane,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Daniel
Daniel,5 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
the vending machines were out of food and drinks and only one washing machine worked.
Antronette
Antronette,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Angela
Angela,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Excellent customer service
Reception and management were very supportive and find a solution for our concern. We are fully satisfied.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Me and family stay there is was nice cleaning room
Andrew
Andrew,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
El Check out hasta las 4 pm fue un gran inconveniente porque teníamos una competencia de baile de mi hija y la persona que estaba en ese momento en el mostrador se portó super grosera… nos entregó la habitación 1 hora después de la hora señalada para el check in… cuando ella quiso!!!! Se negó además a cobrar con 2 tarjetas, tal como lo habíamos solicitado anteriormente a otro empleado y que había comentado que sí era posible.
La persona encargada del desayuno super malhumorada, todo el tiempo detrás de nosotros!! Sólo esas dos personas no deberían estar ahí!!! Todo lo demás excelente, nos encantó todo!!
GRECIA VALENZUELA
GRECIA VALENZUELA,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Ernesto
Ernesto,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 26 日
It was fine but everytime we went out into hallway in 2nd floor it had a very strong weed smell.