Located close to Aerodrome and Houston Methodist Willowbrook Hospital, Hampton Inn Houston-Willowbrook Mall offers a convenient stay with an indoor pool and gym. Take advantage of free in-room WiFi, dry cleaning/laundry services, and a business center. Guests rave about the helpful staff.
Stone Moves Indoor Rock Climbing - 13 min walk - 1.2 km
Bowlero Willowbrook - 3 min drive - 3.4 km
Getting around
George Bush Intercontinental Airport (IAH) - 33 min drive
Houston William Hobby Airport (HOU) - 62 min drive
Houston, TX (EFD-Ellington Field) - 68 min drive
Houston Station - 28 min drive
Restaurants
McDonald's - 8 min walk
In-N-Out Burger - 4 min walk
Food Court (Willowbrook Mall) - 14 min walk
Starbucks - 14 min walk
Portillo's - 7 min walk
About this property
Hampton Inn Houston-Willowbrook Mall
When you stay at Hampton Inn Houston-Willowbrook Mall, you'll be within a 15-minute walk of Willowbrook Mall and Houston Methodist Willowbrook Hospital. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Also, Aerodrome and Noble Energy are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
74 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Coffee/tea in a common area
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Built in 1998
Safe-deposit box at front desk
Fitness center
An indoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Closed captioned TV
Lever door handles
Phone accessibility kit
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Also known as
Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston
Frequently asked questions
Does Hampton Inn Houston-Willowbrook Mall offer free cancellation for a full refund?
Yes, Hampton Inn Houston-Willowbrook Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn Houston-Willowbrook Mall?
Yes, there's an indoor pool.
Are pets allowed at Hampton Inn Houston-Willowbrook Mall?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn Houston-Willowbrook Mall?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn Houston-Willowbrook Mall?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn Houston-Willowbrook Mall and nearby?
Hampton Inn Houston-Willowbrook Mall has an indoor pool and a fitness center.
What's the area around Hampton Inn Houston-Willowbrook Mall like?
Hampton Inn Houston-Willowbrook Mall is a short 2-minute walk from Willowbrook Mall and 14 minutes' walk from Houston Methodist Willowbrook Hospital.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.6
Location
8.8
Staff & service
8.4
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Elevator
Children
Location
Indoor pools
Bathroom
Bed
Hot Tub
Reviews
Verified
8/10 Very good
Feb 1, 2026
Hotel is under renovation, staff friendly and helpful.
STEVEN
STEVEN, 8-night trip
Verified
8/10 Very good
Jun 1, 2025
The beds were comfortable!! I enjoyed my stay
Antonia
Antonia, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2024
Best hotel on the Willowbrook area, a lot of shops and restaurants to enjoy.
Eduardo Asael
Eduardo Asael, 4-night trip
Verified
6/10 Good
Oct 7, 2025
Hotel looked like it was being renovated not if it was as we didn’t see any workers. Staff was nice and friendly.
Marta
Marta, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2024
Wonderful staff and safe place to stay with family. Their indoor pool was enjoyable and breakfast was as well.
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2025
We have stayed at this hotel on other occasions. The staff is nice and we enjoy the breakfast. The hotel is located near several eateries and the mall.
Elizabeth
Elizabeth, 1-night trip
Verified
8/10 Very good
Jul 17, 2025
The hotel was fine. It was being remodeled, but it was discounted and the location was important.
Georgina
Georgina, 4-night trip
Verified
8/10 Very good
Sep 22, 2023
Location was very convenient
Abdul
Abdul, 1-night trip
Verified
8/10 Very good
Mar 15, 2025
Was very clean brought my pup and was able to take out at night and felt safe security was riding around.
Angela
Angela, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Excellent
Excellent stay from cleanliness to hospitality to customer service...a five star overall rating
Mia
Mia, 2-night trip
Verified
10/10 Exceptional
Jul 7, 2024
Convenient location
Wafa
Wafa, 1-night trip
Verified
8/10 Very good
Oct 7, 2025
Rooms were clean. Did not get extra sheets ir blanket for the foldout bed. I needed 2 beds, got a king with a sofa bed.
RoseAnn
RoseAnn, 1-night trip
Verified
8/10 Very good
Feb 10, 2025
Good place to take a break.
Good hotel that has a good connection to several restaurants and bars. Next to the mall. Good place to go after arriving to Houston from the airport.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2023
The hotel was always clean, staff was friendly and i had aver enjoyable experience feom checking to check out. Will definitely visit their facilities again.
Onika
Onika, 7-night trip
Verified
10/10 Exceptional
Dec 5, 2024
Excellent choice in the Willowbrook area
I have stayed at this property several times when visiting my kids in Houston. It's always been clean and well taken care of and the staff have always been helpful and cheerful.
Scott
Scott, 1-night trip
Verified
8/10 Very good
Jul 15, 2025
Stayed in special needs room for 3 nights. Excellent breakfast with variety on eggs and meat. Pool was closed for repairs which was upsetting.
Charles
Charles, 3-night trip
Verified
10/10 Exceptional
Mar 25, 2024
Stay was good
Andrea
Andrea, 3-night trip
Verified
8/10 Very good
Jan 26, 2025
Front desk staff, the hot breakfast ladies, and cleaning staff were friendly, customer service oriented, and plain wonderful. They are an asset to this property.
Elizabeth
Elizabeth, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2025
Decent
Nice room carpet and drapes a bit dated but clean. Front desk was always friendly. Breakfast was standard.
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2023
Clean , good service.
Huy
Huy, 5-night trip
Verified
10/10 Exceptional
May 14, 2025
Everything was fine and I was comfortable
Pamela
Pamela, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2023
Terrific
Clean and convenient to alot of restaurants and shopping centers.
Tiffany
Tiffany, 1-night trip
Verified
4/10 Fair
Feb 9, 2025
Staff was friendly and check in was seamless. The hotel is located in an area that allowed easy travel to and from where we were going during our stay. The room smelled like mildew, the carpet floor in the room was sticky, the shower wasn’t hot, the Blanket on the bed was dirty and had a large melted area, the indoor pool is freezing cold, and the breakfast options were poor quality.
AMANDA
AMANDA, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2023
I really liked breakfast. It was delicious and healthy. Thanks for having a clean property
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2025
Nice hotel near the mall.
Room is fine. Decor is a bit dated. No main light, but there are multiple lamps. Shower is fine. Got some much needed rest. Really well situated in regards of food and entertainment.