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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Quinta Avenida

Choose dates to view prices

At Wyndham Alltra Playa del Carmen Adults Only All Inclusive, discover a 4-star oasis near Playa del Carmen Main Beach. Relax at the beach cabanas or unwind with a hot stone massage at the full-service spa. Enjoy international cuisine at one of the property's 6 restaurants, indulge in refreshing drinks from the beach bar or poolside bars and take advantage of shopping on site.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Steam room
  • Beach cabanas
  • Beach towels
  • Beach bar

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY1,223
CNY1,502 total
includes taxes & fees
Jun 24 - Jun 25

Why we love this property

Beachside bliss
Crystal white sands welcome beachgoers at this hotel on the shore. Beach cabanas offer shade while guests sip refreshments from the beach bar.
Work and play paradise
Located in a shopping district and on the beach, this hotel offers business amenities, a full-service spa, and multiple bars for after-work relaxation.
Poolside perfection
The hotel boasts 2 outdoor pools and a rooftop pool. Pool cabanas, loungers, and umbrellas await, along with a swim-up bar and 2 poolside bars.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(72 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(13 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(78 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(55 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

3 outdoor pools, cabanas (surcharge), pool umbrellas
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  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 2,311 reviews
The price is CNY1,671
CNY2,045 total
includes taxes & fees
Jun 28 - Jun 29
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
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About the neighborhood

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Pelicano's - ‬2 min walk
  • ‪Café México - ‬1 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • At Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you can hit the beach to retreat to a cabana or sip a drink at the beach bar, plus you'll be just steps from Playa del Carmen Main Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Serving international cuisine, Ventanas is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 3 bars/lounges, a rooftop terrace, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • Rooftop pool
  • Bicycle parking
  • Full-service spa
  • Steam room
  • Wine tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Dining

Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Panama Jack Resorts Playa del Carmen All Inclusive

Panama Jack Resorts Playa del Carmen All Inclusive Adults Only

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Sorry, there's no onsite parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?

Onsite recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars, 3 bars, and a steam room, as well as beach cabanas and a garden.

Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, there are 6 onsite restaurants, featuring international cuisine.

What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 17 minutes' walk from Playa del Carmen Maritime Terminal. Travelers say the area is walkable and good for shopping.

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Reviews

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight, with many guests praising its cleanliness, amenities, and location. (187 reviews)
  • The spa was a highlight, offering affordable and very relaxing experiences with exceptional staff and great value. (44 reviews)
  • The all-inclusive experience offered a wide variety of delicious food, excellent drinks, and exceptional service. (70 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Beach
Room
Restaurant
Location
Entertainment
Drinks
Buffets
Bar

Reviews

Verified

10/10 Exceptional

Great location, room was spotless and had ample space. Good services, very timely, friendly etc. Really cannot complain. Had a great stay. Yes the beach adjoined to the hotel is tiny and non-existant theres a beach just nearby which i believe is public.
Yogesh, 4-night trip
Verified

10/10 Exceptional

The staff where incredible , and the rooms, food and amenities were outstanding, will definitely be going back.
Jason, 7-night trip
Verified

10/10 Exceptional

Really enjoyed the hotel, staff, location, and overall quality of the food and drinks. Will stay again!!!
Joshua, 6-night trip
Verified

8/10 Very good

Staff was friendly.
Joanne, 6-night trip
Verified

10/10 Exceptional

Clean room, excellent staff, good food.
monica, 4-night trip
Verified

8/10 Very good

Staff were wonderful, facility clean & well maintained
Kristen, 9-night trip
Verified

10/10 Exceptional

Clean rooms, amazing staff, delicious food, and awesome location. Wonderful overall experience!
Theresa, 6-night trip
Verified

10/10 Exceptional

Faultless hotel, amazing food with great variety of choices, excellent staff, room was spotless.
Sian, 5-night trip
Verified

8/10 Very good

Cleanliness, incredible staff, great entertainment, good food!
View from one of the few walk-out beach rooms
View from the pool
Beach bar outside of our room
Cabanas outside the beach front rooms
Teresa, 9-night trip
Verified

8/10 Very good

Staff were very friendly .. very clean place .. convenient location
Stewart, 5-night trip
Verified

10/10 Exceptional

This is a wonderful hotel for us. As seniors the size is great. The food and staff are amazing.. We have been coming here for 21 years. The only thing that could be improved for us is the access to the pool. The ladder situation for anyone with even slight disabilities is difficult.
Christine, 10-night trip
Verified

10/10 Exceptional

Everything was perfect for my honeymoon, the staff was friendly and the food was amazing
ElHussein, 4-night trip
Verified

10/10 Exceptional

Staff was great. Food exceeded expectations. Very well maintained resort. Great location.
Keith, 5-night trip
Verified

10/10 Exceptional

Resort and rooms were spotless. Extremely good service and Italian restaurant was the best!!
Ariel, 5-night trip
Verified

10/10 Exceptional

Staff is more than amazing. We go every year because this the best hotel in Mexico!
Christopher, 1-night trip
Verified

10/10 Exceptional

The room was incredible, the food buffet was spot on, and the staff were truly exceptional our whole stay
Lydia, 6-night trip
Verified

10/10 Exceptional

Food was great! Good entertainment
Lisa, 7-night trip
Verified

10/10 Exceptional

Room was clean and good, staff were super friendly and helpful. Great activities all day.
Dylon Edward, 7-night trip
Verified

8/10 Very good

Air conditioning had bit of glitch for couple of days but staff got it going again . Overall it was pretty good
Kamaljit, 7-night trip
Verified

10/10 Exceptional

Everything was perfect and more. Fantastic stay. Amazing and friendly staff
Jessica, 7-night trip
Verified

10/10 Exceptional

Great location! Amazing room!
Panoramic view from room balcony
View from balcony
Anthony, 1-night trip
Verified

10/10 Exceptional

Resort was well kept, staff were very helpful. Room was very nice
wendy, 10-night trip
Verified

10/10 Exceptional

The hotel was amazing. The location was great. The people were incredible
Daniel, 7-night trip
Verified

8/10 Very good

Most of the staff were very nice and welcoming. Just wish there was more pools and amenities.
Bianca, 1-night trip
Verified

8/10 Very good

Loved the staff, loved the food, room was great would definitely go back! Only downside the pool was so cold and there is not much beach.
Adrienne, 4-night trip