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Hotel Ciudad Real Palenque

3.5 star property
Family-friendly hotel in Palenque with 2 bars/lounges and outdoor pool

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Photo gallery for Hotel Ciudad Real Palenque

Outdoor pool
2 bars/lounges, sports bar, rooftop bar
Lunch, dinner served; Mexican cuisine, pool views
Reception hall
Business center
Enjoy your visit to Palenque with a stay at Hotel Ciudad Real Palenque. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include a poolside bar, a children's pool, and a terrace.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Bar
  • Connecting rooms available
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • Room service
  • Business center
  • 3 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY501
CNY551 total
includes taxes & fees
Sep 30 - Oct 1

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Junior Double Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

HOTEL MAYA PALENQUE

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 159 reviews
The price is CNY393
CNY464 total
includes taxes & fees
Oct 2 - Oct 3
HOTEL MAYA PALENQUE
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About the neighborhood

Map
Carretera a Pakal-Na Km. 1.5, Col. La Mielera, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 15 min walk - 1.3 km
  • Museo Del Textil - 2 min drive - 1.8 km
  • Aluxes Eco Park - 5 min drive - 4.4 km
  • Palenque National Park - 7 min drive - 6.1 km
  • Palenque Archaeological Zone - 12 min drive - 9.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 107 min drive

Restaurants

  • ‪Cafe Jade - ‬15 min walk
  • ‪Kinich Kan Balam - ‬14 min walk
  • ‪pizzas exprés - ‬11 min walk
  • ‪Old Tiger - ‬12 min walk
  • ‪Restaurante Maya Cañada - ‬13 min walk

About this property

Hotel Ciudad Real Palenque

Enjoy your visit to Palenque with a stay at Hotel Ciudad Real Palenque. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. Other highlights include a poolside bar, a children's pool, and a terrace.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground

Working away

  • Business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference space (3100 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1994
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • An outdoor pool
  • Waterslide
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Las Palmas - This poolside rooftop bar specializes in Mexican cuisine and serves lunch and dinner.
La Terraza - Overlooking the pool and garden, this sports bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Bambú - Overlooking the pool and garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 220 for adults, and MXN 100 to 220 for children
  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Ciudad Real Hotel
Ciudad Real Palenque
Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque

Frequently asked questions

Does Hotel Ciudad Real Palenque offer free cancellation for a full refund?

Yes, Hotel Ciudad Real Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ciudad Real Palenque?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Ciudad Real Palenque?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Ciudad Real Palenque?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Ciudad Real Palenque?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM. Late check-out is available for a charge.

What is there to do at Hotel Ciudad Real Palenque and nearby?

Hotel Ciudad Real Palenque has 2 bars and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Ciudad Real Palenque?

Yes, Las Palmas offers Mexican cuisine, garden views, and poolside dining.

Does Hotel Ciudad Real Palenque have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Ciudad Real Palenque like?

Hotel Ciudad Real Palenque is located a short 15-minute walk from El Panchán.

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Reviews

Hotel Ciudad Real Palenque Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.6

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The pool was a lovely and refreshing bonus, especially in hot weather. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Restaurant
Service staff
Food
Room
Breakfast
Location
Walking
Rides
Balcony
Ruins

Reviews

8/10 Very good

excelente hotel, su piscina muy bien, amplia, tienen restaurante y muy cerca de todos los servicios.
EMILIO, 1-night trip

10/10 Exceptional

Excelente Hotel Excelentes instalaciones
ANDRES, 1-night trip

8/10 Very good

Bra hotel, något avsides

Bra hotel, ligger en bit från La Canada och resten av staden, men poolen är trevlig och rummen rymliga och rena
Joakim, 2-night trip

10/10 Exceptional

La propiedad excelente, con instalaciones muy bonitas y el servicio del personal muy bueno.
Diana, 2-night trip

10/10 Exceptional

Muy buenas instalaciones y muy buen servicio
Daniel, 1-night trip

8/10 Very good

The service and food amazing
Erik, 1-night trip

10/10 Exceptional

Beautiful hotel
Edin, 1-night trip

10/10 Exceptional

Excelente

Excelente ubicación y relación costo-beneficio. Incluyeron desayuno continental por ser miembro Gold. Buena calidad en los alimentos y alberca limpia.
Jose, 1-night trip

10/10 Exceptional

Muy lindo

Excelente hotel, muy limpio, restaurante hermoso, buena ubicación, alberca agradable y buen servicio
Cinthia, 1-night trip

8/10 Very good

Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
maria luisa, 2-night trip

10/10 Exceptional

Clean and quiet
Jesus, 4-night trip

10/10 Exceptional

Todo excelente
Jorge, 1-night trip

8/10 Very good

Tiene pocas opciones en la carta y solo un restaurante, esperaba comida más típica.
José de Jesús Deloya, 4-night trip

10/10 Exceptional

Location, easy access, clean, very enjoyable and highly recommended!..
José Luis, 2-night trip

10/10 Exceptional

Excelente lugar!! Buen servicio...
FRANCISCO, 1-night trip

10/10 Exceptional

This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Ralph, 1-night trip

8/10 Very good

Good value

Good value for money. Good swimming pool, which is important in such hot place like Palenque. 1km from city centre but taxi drives are cheap
Joao, 1-night trip

10/10 Exceptional

Excelente lugar y es congruente con el precio.
Melisa, 2-night trip

10/10 Exceptional

Very nice place, close ( drive) to town an Zona Arqueológica
Juan M, 1-night trip

10/10 Exceptional

9 out of 10 no coffee available in room or lobby o

Hotel is very clean staff are very professional and restaurant food was delicious
Rosa, 2-night trip

10/10 Exceptional

Todo bien
Alejandro, 1-night trip

10/10 Exceptional

Very confortable hotel

This is one of the best hotels we visited this summerbtime
MARIO, 3-night trip

10/10 Exceptional

Todo muy tranquilo muy amable, el restaurante muy rico su comida y la alberca genial.
Mayra Anastacia, 2-night trip

10/10 Exceptional

Excelente trato de las personas de la recepción
Francisco, 2-night trip

10/10 Exceptional

Buena ubicacion, amplio, Restaurant, Ambiente natural,
Julio, 3-night trip