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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Rochester hotel with indoor pool and restaurant

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Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Exterior
Bar (on property)
Property amenity
Exterior
Property amenity
Located near the University of Rochester, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel offers a warm welcome with dry cleaning/laundry services and a business center. Relax by the indoor pool or work out at the gym while staying connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY776
CNY885 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

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Lobby

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8.0 out of 10, Very Good, 1,001 reviews
The price is CNY878
CNY1,001 total
includes taxes & fees
Aug 24 - Aug 25
DoubleTree by Hilton Rochester
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About the neighborhood

Map
800 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 14 min walk - 1.3 km
  • Marketplace Mall - 15 min walk - 1.3 km
  • University of Rochester - 6 min drive - 5.4 km
  • Strong Memorial Hospital - 6 min drive - 5.4 km
  • Rochester Institute of Technology - 7 min drive - 7.6 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 14 min drive
  • Rochester Station - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬12 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

When you stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish, Ukrainian

More about this property

VISIBILITY

At a glance

Hotel size

    • 120 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4300 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Pool use is for registered hotel guests only.

Also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel
HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG and nearby?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG has an indoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Hotel & Suites Rochester - Marketplace by IHG like?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is a short 15-minute walk from Marketplace Mall and 16 minutes' walk from Monroe Community College.

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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Location
Bathroom
Amenities
Shower
Family friendly

What guests liked

  • The property offers a convenient location with plenty of dining options nearby, including fast food and dine-in choices. (9 reviews)
  • Parking was easy and plentiful with plenty of spaces available. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Nice location for shops
Jacob, 1-night trip

10/10 Excellent

Easy parking, Friendly Staff, The building was so clean, pool area was amazing, free cookies, great breakfast ( they need a waffle maker 👨‍🍳). Great location that’s near all.
MAHALA, 1-night trip

10/10 Excellent

We enjoyed Rochester property very much
Karla, 1-night trip

10/10 Excellent

Great staff, clean property.
BO, 1-night trip

10/10 Excellent

nice place and friendly staff for a quick stay while traveling
michael, 2-night trip

10/10 Excellent

Clean Environment
Annie, 1-night trip

8/10 Good

Very satisfied
LIZANDRO, 1-night trip

10/10 Excellent

Nice room with the view 🌧️
Michelle, 1-night trip

2/10 Terrible

Hotel was overbooked and had to search for new hotel 11 in the night
Karthik, 1-night trip

8/10 Good

The hotel was fine. Our room was an "older style" room. There were some items that coule use a face-lift. Bathroom soap dispenser looked as if it was just used and not cleaned. Breakfast was not bad for the price.
Rebekah, 1-night trip

8/10 Good

The staff was rude about breakfast
loni, 1-night trip

10/10 Excellent

Great place they even sent a text asking how my stay was thanks
Natlie, 3-night trip

10/10 Excellent

The personal at the front desk.
Robert, 1-night trip

6/10 Okay

Bed was terrible. Rooms & hall ways kind of dark appearance with all the wall papers and dark carpets. Not pleasant looking.
SYAM, 1-night trip

6/10 Okay

The lighting is so dark. Hallways were dirty. This place could definitely use some upgrades. I usually stay at the hotel across the street but decided to give this place a try. I’ll go back to my old place. It’s the same price.
Sarah, 1-night trip

8/10 Good

Near the highway and lots of restaurants
CURT, 3-night trip

10/10 Excellent

Very nice and clean hotel. Friendly staff!
Jacob, 1-night trip

4/10 Poor

Upon entering the room we found the rug soaking wet. Tried calling front desk but phone was not working. Walked to front desk and was told we could check out and that was our only option. Wallpaper on walls peeling. Very unhappy.
Jennifer, 1-night trip

8/10 Good

Nice quiet place
Don, 1-night trip

10/10 Excellent

Very pleased with our stay. We switched from our “regular” hotel in this area, but this is our new one!
Craig, 4-night trip

10/10 Excellent

Weekend away!

We were in the area for a weekend away. Very nice, clean hotel. Room was very spacious as we has a king suite. Staff was friendly and helpful. Close to everything in the city. We would stay here again.
lisa, 2-night trip

10/10 Excellent

The room was spotless and the hotel is in a great safe location.
Kate, 1-night trip

10/10 Excellent

Nice clean property and great beds and bedding, friendly staff and good breakfast.
Joseph, 1-night trip

8/10 Good

Meh Hospitality, Clean Room, Fine Stay

Front desk person was pretty unprofessional. The overall room experience was nice and I would recommend this place for comfort. Breakfast was okay, a decent variety and hours.
2-night trip

10/10 Excellent

I was pleasantly surprised by my stay here. The place was clean and standard BUT the pool was big and warm with plenty of towels and seating. The breakfast buffet was fresh with lots of choices like eggs, French toast, bacon, yogurt bar with fresh fruit, and much more. It was close to all the shopping and restaurants. Would definitely stay here again.
Erin, 1-night trip