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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Rochester hotel with indoor pool and restaurant

Choose dates to view prices

Located near the University of Rochester, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel offers a warm welcome with dry cleaning/laundry services and a business center. Relax by the indoor pool or work out at the gym while staying connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY722
CNY823 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(50 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
800 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 14 min walk - 1.3 km
  • Marketplace Mall - 15 min walk - 1.3 km
  • Tim Hortons Iceplex - 3 min drive - 2.2 km
  • University of Rochester - 11 min drive - 6.5 km
  • Rochester Institute of Technology - 12 min drive - 7.6 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 14 min drive
  • Rochester Station - 17 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Tully's Good Times - ‬18 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

  • At Holiday Inn Hotel & Suites Rochester - Marketplace by IHG, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4300 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Pool use is for registered hotel guests only.

Also known as

Holiday Inn Hotel Marketplace

Holiday Inn Hotel Rochester

Holiday Inn Hotel Rochester Marketplace

Holiday Inn Marketplace

Holiday Inn Rochester Marketplace

Holiday Inn Hotel Suites Rochester Marketplace

Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel

"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG and nearby?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG has an indoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Hotel & Suites Rochester - Marketplace by IHG like?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is a short 15-minute walk from Marketplace Mall and 16 minutes' walk from Monroe Community College.

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Reviews

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were impressive, fresh, and plentiful with a wide variety of choices. (23 reviews)
  • Parking was easy and plentiful with plenty of spaces available. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Bathroom
Amenities
Location
Shower
Family friendly

Reviews

Verified

10/10 Exceptional

This was a beautiful place on Jefferson Road in Rochester NY. I enjoyed staying there before my surgery at Sawgrass Monday 5/4/2026.
Rachel, 1-night trip
Verified

8/10 Very good

The room was clean and comfortable. It was also quiet which is wonderful for a hotel stay!
Misty, 3-night trip
Verified

8/10 Very good

Yes. Not easy to find a spot but it was easy enough.
Amy, 1-night trip
Verified

8/10 Very good

Rooms were fine. Lots of businesses around it, but a little sketchy at night.
Gabrielle, 2-night trip
Verified

8/10 Very good

Nice place near ROC.
Richard, 1-night trip
Verified

8/10 Very good

Breakfast is good!! Clean rooms, good bed. The only thing coffee needs is a new one. The problem is that the vent in the bathrooms needs to be fixed. Parking no problem 😊 and like ring bell room with flash good for deaf!
Dario, 5-night trip
Verified

10/10 Exceptional

Staff was exceptionally helpful & friendly especially Lindsay at the check-in desk and the bald gentleman managing the breakfast room. - his welcoming attitude was an huge morning boost! Excellent breakfast selections. The only complaint is the A/C unit is very loud when it’s running.
Michele, 2-night trip
Verified

8/10 Very good

Good breakfast, no towels in pool area after asking more than once.
Ashley, 1-night trip
Verified

8/10 Very good

Very good location with lots of shopping and food choices. Hotel staff was very friendly and breakfast was fresh and hot!
Arpita, 1-night trip
Verified

10/10 Exceptional

The room was clean, nice view. Also the hotel is very close to many food spots and other places in Rochester. The staff was so professional, I will stay here again!
Syreeta, 1-night trip
Verified

10/10 Exceptional

Great staff and guidance a nice great comfortable luxury room things we need was there
Nicholas, 1-night trip
Verified

10/10 Exceptional

great breakfast!
Jason, 1-night trip
Verified

10/10 Exceptional

Staff were incredibly nice. Fantastic breakfast.
Mark, 3-night trip
Verified

10/10 Exceptional

BEST BEDS IN ANY HOTEL EVER. I was in a first floor Accessible room, before the construction started and my bed was dreamy. Then I got moved up to 212 and the bed was even more lush. I had excellent interactions with most of the staff, shout out to Lindsey and the night crew, and I loved being able to walk over to Jimmy Johns and Petsmart. Even in full blown winter, the roads were in great shape. I recommend this hotel absolutely. CLEAN PERFECT ROOMS and AWESOME housekeeping.
Andrea, 3-night trip
Verified

10/10 Exceptional

Clean room, comfy beds, Bar-restaurant on site
Susan, 1-night trip
Verified

10/10 Exceptional

Nice
Bibek, 1-night trip
Verified

10/10 Exceptional

Cleanliness and quiet
Jennifer, 1-night trip
Verified

10/10 Exceptional

We made a last minute reservation after leaving another property that was in disrepair. The front desk staff went out of their way to make sure i got reward points for my stay and that everything was to our liking
Amy, 1-night trip
Verified

10/10 Exceptional

Check in staff, restaurant staff. Room was clean and comfortable
Martha, 1-night trip
Verified

10/10 Exceptional

Everything is great.
Alayne, 1-night trip
Verified

10/10 Exceptional

Nice hotel.

Nice hotel, a little pricey for what we got. Must have been a very busy weekend.
Hurley, 2-night trip
Verified

8/10 Very good

Close proximity to my travels.
Marlon, 1-night trip
Verified

2/10 Poor

The pool water was cold, the pool room was cold, there were no towels and when we called for some they brought hair towels/hand towels. A housekeeper came into our room at 8 am scared EVERYONE. I didn’t ask for an early check out! Didn’t try to leave till we told her to get out!
Stacie, 1-night trip
Verified

10/10 Exceptional

nice place and friendly staff for a quick stay while traveling
michael, 2-night trip
Verified

10/10 Exceptional

Great staff, clean property.
BO, 1-night trip