In the heart of the shopping district, Holiday Inn Ciudad Juarez, an IHG Hotel offers a warm welcome. Relax by the swimming pool or stay connected with in-room WiFi and make use of dry cleaning/laundry services.
La Rodadora Espacio Interactivo - 10 min walk - 0.9 km
Plaza Las Misiones - 3 min drive - 1.6 km
Plaza Juárez Mall - 4 min drive - 1.9 km
American Consulate - 5 min drive - 2.7 km
Getting around
Ciudad Juarez Intl. Airport (CJS) - 18 min drive
El Paso International Airport (ELP) - 38 min drive
El Paso Union Depot - 31 min drive
Restaurants
El buen sazón - 4 min walk
Taqueria 70 - 17 min walk
Little Caesars Pizza - 18 min walk
El Arrancadero - 16 min walk
Toro Quintaco - 12 min walk
About this property
Holiday Inn Ciudad Juarez by IHG
At Holiday Inn Ciudad Juarez by IHG, you'll be within a 15-minute drive of American Consulate and Paso del Norte International Bridge. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Los Misiones, which serves Mexican cuisine and is open for breakfast and dinner. Other highlights include a fitness center and a bar/lounge. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
196 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
5 meeting rooms
Conference center (2088 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
El Refugio - Onsite bar. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 250 per person
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Children under 10 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez
Frequently asked questions
Does Holiday Inn Ciudad Juarez by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Ciudad Juarez by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Ciudad Juarez by IHG?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Ciudad Juarez by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Ciudad Juarez by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Ciudad Juarez by IHG?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Holiday Inn Ciudad Juarez by IHG?
No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (13-min drive) and Sunland Park Racetrack and Casino (20-min drive) are both nearby.
What is there to do at Holiday Inn Ciudad Juarez by IHG and nearby?
Holiday Inn Ciudad Juarez by IHG has an outdoor pool and a fitness center.
Are there restaurants at or near Holiday Inn Ciudad Juarez by IHG?
Yes, Los Misiones offers Mexican cuisine.
What's the area around Holiday Inn Ciudad Juarez by IHG like?
Holiday Inn Ciudad Juarez by IHG is a short 3-minute walk from Central Park and 10 minutes' walk from La Rodadora Espacio Interactivo.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Holiday Inn Ciudad Juarez by IHG Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, good, and excellent by multiple guests. (10 reviews)
Free parking was a convenient and easy feature at this property. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Bed
Breakfast
Food
Location
Children
Water
Lobby
Parking
Reviews
Verified
10/10 Exceptional
Apr 6, 2026
Clean and quiet!
Luis
Luis, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Very friendly and helpful staff. Nice and clean bedrooms, excellent food at breakfast and dinner!
Ana Laura
Ana Laura, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Homely friendly hotel
Hospitality, kindness, cleanliness ans service were there as expected
All the staff from reception to restaurant were really friendly.
I’ve highly recommended this Hotel.
Can be easily reached and most of the shopping centers and sights are nearby.
Mariana
Mariana, 13-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Great hospitality from staff!
Ivonne
Ivonne, 3-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Clean and good service
Victor
Victor, 8-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Service was excellent, friendly and always helpful.
Rooms were clean and comfortable. Shuttle service impeccable ..
The only thing that needs improvement is the coffee. Coffe in the rooms is terrible you can do better.
Overall an excellent work. Highly recommended
Jorge
Jorge, 3-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Very clean, well kept place. Great value
SHAWN
SHAWN, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Friendly staff. Clean lobby. Very comfortable beds. Outside was well lit. I would definitely stay there again.
Courtney
Courtney, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Good place to stay!! Very nice and clean. Staff very friendly.
Claudia
Claudia, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2025
Property was very clean and very friendly staff.
Cassandra
Cassandra, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Great room very clean
Osvaldo
Osvaldo, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Nice hotel, clean, rooms are good size, bed was comfortable, has a mini fridge, nice staff, on site restaurant has good menu though price are on the upper side, has full bar, hotel has shuttle service “only to” American Consulate & Medical Clinics, there is a market like 5-7 min walk from hotel (S Mart). Not much to do around the hotel.
Note: American Consulate & Medical Clinic is not far but kinda far to walk.
Would stay there again.
Usiel
Usiel, 4-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Everybody was really kind and attentive, Room and Bathroom Clean, Breakfast Buffet at its Finest.
Glenys
Glenys, 9-night trip
Verified
10/10 Exceptional
Jul 16, 2025
Me and my family always stay here, we feel safe the beds are so comfortable and always clean. Breakfast is always delicious and staff is great. Have stayed here for over 5 times ⭐️⭐️⭐️
Martha
Martha, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2024
Everyone was super nice and helpful, the rooms were clean and comfortable food was delicious i would stay here again
Myra
Myra, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2025
The staff in restaurant and check in are awesome!
Lisa
Lisa, 1-night trip
Verified
8/10 Very good
Jul 12, 2025
Wonderful place to stay, people are nice nice
It was great ,the room was nice, clean and big ,I look forward to saying there again, thank you👌
Fidel
Fidel, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2024
This hotel was amazing, clean and very beautiful
Juan
Juan, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2024
Staff were very helpful with accommodations.
Arturo
Arturo, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
The hotel was felt safe, it was clean, and convenient. Is located on the side of a busy highway and it was noisy. A convenient store was across the street
Liliana C.
Liliana C., 1-night trip
Verified
10/10 Exceptional
Oct 1, 2025
I’ve stayed here so many times and it so always so clean and the staff is so friendly. It’s always a 10/10!
Karina
Karina, 4-night trip
Verified
10/10 Exceptional
Nov 5, 2024
Staff is amazing, they are kind and helpful. We had a great stay!
Nora
Nora, 1-night trip
Verified
8/10 Very good
Jun 22, 2025
The location of this hotel is great. Near a lot of restaurantes and shopping mall. The hotel is starting to show some wear and tear but overall a decent place to stay.
Antonio
Antonio, 3-night trip
Verified
10/10 Exceptional
Mar 29, 2025
Super clean friendly staff
Karina
Karina, 3-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Very easy checking process nice and quiet atmosphere