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Sunstar Alpine Hotel Flims

4.5 star property
Flims ski hotel with spa and free ski shuttle

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Nestled in the mountains, Sunstar Alpine Hotel Flims offers a serene retreat with breathtaking views. Rejuvenate with Ayurvedic treatments and massages at the onsite spa or get active on the slopes using our free ski shuttle and rentals.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free ski shuttle
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Babysitting services
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room (Budget)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Budget)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room, Balcony

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Budget)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Budget)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room, Balcony

  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
RUDI DADO, 8, Flims, Graubuenden, 7018

What's nearby

  • Flims Ski Resort - 5 min walk - 0.4 km
  • Lake Cauma - 8 min walk - 0.7 km
  • Laax Ski Area - 14 min walk - 1.2 km
  • Alpen Arena - 15 min walk - 1.3 km
  • Foppa Gondola - 15 min walk - 1.3 km

Getting around

  • Reichenau-Tamins Station - 14 min drive
  • Ilanz/Glion Station - 17 min drive
  • Ems Domat-Ems Station - 17 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Camino - ‬5 min drive
  • ‪Legna Bar - ‬17 min walk
  • ‪Arena Bar - ‬17 min walk
  • ‪Ella - ‬15 min walk
  • ‪Mulania Restaurant - ‬5 min drive

About this property

Sunstar Alpine Hotel Flims

  • Sunstar Alpine Hotel Flims features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, Ayurvedic treatments, or mani/pedis. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate access to ski passes and storage.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Babysitting
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 15 per night; includes in/out privileges)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle*
    • Free train station pick-up
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground
  • Babysitting services
  • Children's menu

What to do

  • Hiking/biking trails
  • Golf lessons nearby
  • Mountain biking nearby
  • Rafting nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (420 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1908
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Free stocked minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Carigiet - This restaurant specializes in Regional cuisine and serves dinner only. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 50 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of CHF 15 per accommodation, per night

Parking

  • Self parking costs CHF 15 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sunstar Alpine Flims

Sunstar Alpine Hotel Flims

Sunstar Flims

Sunstar Flims Hotel

Sunstar Hotel Flims

Sunstar Hotel Flims

Sunstar Alpine Flims Flims

Sunstar Alpine Hotel Flims Hotel

Sunstar Alpine Hotel Flims Flims

Sunstar Alpine Hotel Flims Hotel Flims

Frequently asked questions

Does Sunstar Alpine Hotel Flims offer free cancellation for a full refund?

Yes, Sunstar Alpine Hotel Flims does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunstar Alpine Hotel Flims?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Sunstar Alpine Hotel Flims?

Yes, pets are welcome. There's a charge of CHF 15 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sunstar Alpine Hotel Flims?

Yes. Self parking costs CHF 15 per night. Parking spots may be limited.

Is airport shuttle service offered by Sunstar Alpine Hotel Flims?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sunstar Alpine Hotel Flims?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Sunstar Alpine Hotel Flims and nearby?

Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sunstar Alpine Hotel Flims also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Sunstar Alpine Hotel Flims?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around Sunstar Alpine Hotel Flims like?

Sunstar Alpine Hotel Flims is a short 7-minute walk from Flims Ski Resort and 12 minutes' walk from Lake Cauma.

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Reviews

Sunstar Alpine Hotel Flims Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

A beautiful experience set in natural surroundings

Sunstar hotels know true hospitality. They have exceptional attention to detail and we would have liked to have stayed at this hotel a week. The room was wonderful, the service was amazing and our room rate included lift passes which I think was such an incredible touch on an already wonderful experience. Absolutely no doubt I will be returning to this hotel.
Verified

10/10 Exceptional

the Sunstar hotel has been sold

we enjoyed our stay, the hotel has a homey feeling, country style of the past, helpful staff, excellent breakfast buffet, quiet surrounding, in walking distance to the main ropeway station, and a most gracious front desk, all this making a great holiday though a bit short. was looking forward to return but it will not happen to my regret.
Pierre, 1-night trip
Verified

10/10 Exceptional

Excellent family stay, cool dayhikes to the lakes

Very family and child friendly place! Excellent service, crib and child chair provided anytime. There's also a playroom for kids, right next to the bar! :-)
Marlon, 3-night trip
Verified

10/10 Exceptional

Sehr schöne Lage. Guter Empfang. Sehr grosszügiger Büffet.
1-night trip
Verified

10/10 Exceptional

Très bonne adresse !

Excellent rapport qualité prix, bel hôtel très bien situé. C’est très intéressant de prendre la demi pension car on y mange très bien. Patron et personnel très sympathique, à recommander !
Sylvie, 2-night trip
Verified

10/10 Exceptional

HOTEL MARAVILHOSO....EXCEPCIONAL LOCALIZAÇÃO SHOW...ATENDIMENTO EXCELENTE....ACOMODAÇÕES UM CHARME....
1-night trip
Verified

8/10 Very good

Schönes Hotel als klasse Ausgangsbasis für Wanderungen etc, familienfreundlich
2-night trip
Verified

8/10 Very good

Good, solid choice for a family with kids.

This was a good hotel for an extended family with kids with awesome shuttle service to the slopes. The reception/concierge was great--so friendly. This is an old hotel though. Yes, it is charming. But older furnishings, look, etc. Everything worked fine; no issues with TV, water, internet, etc. Large, clean bathroom, comfortable beds. Our particular room for 2 was on smaller side (other adults and kids stayed in another), but it did have a great terrace and the weather permitted us to use it. Breakfast was good and generous, more on the American (heavier) rather than European style of food, but great variety. We did not have dinner at the hotel, so cannot say anything about that. We did have drinks at the bar, and the service there left something to be desired. Our family enjoyed our drinks until staff started turning off all the lights at around 10ish, which to us is way too early. We moved ourselves to the lobby area to finish our drinks and conversation. The gentleman who shooed us out of the bar was working the breakfast room the next morning so perhaps he needed his rest. Also, the hotel is located very close to the bus drop off area. Upon arrival our GPS misled us and we ran around in circles, so we suggest really researching this before going. The area is fine; within short walking distance to plenty of small shops and restaurants. Overall a solid choice. We were here for peak of snowboarding season, so not inexpensive, but you pay for location!
David, 1-night trip
Verified

8/10 Very good

Sehr gute Lage und freundlicher + kompetenter Service
3-night trip
Verified

10/10 Exceptional

Great decor/ambiance in the hotel. Nice view from our balcony. Great pool area for relaxing after a day of skiing. Free shuttle to the slopes was great...no schlepping of equipment to the town shuttle!! Staff was extremely friendly. Would definitely stay here again!
2-night trip
Verified

8/10 Very good

Die Zimmer müssten erneuert werden. Kein Lift zum 5. Stock!!
Gustav, 2-night trip
Verified

6/10 Good

Überteuertes Hotel

Überteuertes Hotel für ein normales Standard-Zimmer. Die grösste Fläche des Hotels ist mit Teppich versehen. Das Teppich sieht mind. 35 jährig alt aus und verleiht einen schmudeligen Touch. Sollte mal ersetzt weden oder in heutiger Zeit ohne Teppich. Freundlichkeit des Empfangspersonal ist sehr nett.
2-night trip
Verified

10/10 Exceptional

Flims/Laax skiing

The hotel is super friendly, clean, and has everything you need to enjoy the mountains in the area, either in winter or summer. They also have a very nice and clean wellness area, the pool is on the small side but is still very comfortable. For skiing you need to take the hotel shuttle or walk to the bus stop which is about a 5 minute walk. I would stay here again.
Patrick, 2-night trip
Verified

10/10 Exceptional

Sehr schönes Hotel mit super Wellness-Bereich. Gutes Essen und sehr freundliches Personal.
7-night trip
Verified

2/10 Poor

Massenunterkunft Jugenherbergsstyle

Wir haben für eine Nacht ein Zimmer für vier Personen gebucht. In der Buchungsbestätigung wurden vier Einzelbetten bestätigt, die sich vor Ort als zwei simple Pritschen herausstellten, wie man sie aus Jugendherbergen kennt. Diese wurde in ein sehr kleines Zimmer gequetscht, sodass man fast nicht mehr um das eine Queen Bett herumlaufen konnte. Das war eine riesige Enttäuschung, da normalerweise Beistellbetten klar ausgewiesen werden, dieses Hotel sich das aber verkniffen hat. Hätten wir gewusst, dass wir eben nicht vier Einzelbetten erhalten, wären wir niemals in das Hotel gefahren. Vor Ort wurde alles auf Fehler von hotels.com geschoben und man stellte sich quer und mir wurde empfohlen, das nächste Mal einfach über deren Seite zu buchen - ein nächstes Mal wird es aber hunderprozentig nach so einer Enttäuschung einfach nicht geben.
Malte, 1-night trip
Verified

8/10 Very good

Es ist zwar ein wenig weit von der Talbahnstation weg, aber der hervorragende Schuttle Service kompensiert es. Ich würde das Hotel wieder wählen.
Xie, 1-night trip
Verified

4/10 Fair

VECCHIO HOTEL

OTTIMA POSIZIONE MA HOTEL VECCHIO E PERSONALE SCORTESE, COLAZIONE SCARSA
IVAN, 1-night trip
Verified

10/10 Exceptional

Really nice hotel excellent buffet breakfast and nice location
Ana, 2-night trip
Verified

8/10 Very good

Sehr schönes hotel, zimmer war gross, personal sehr freundlich
1-night trip
Verified

10/10 Exceptional

Magi

Mycket mysigt och fräscht hotell i Schweiziska bergen, bra bastu och spa och nära till restauranger och natur.
ludwig, 1-night trip
Verified

8/10 Very good

Übernachtung war am Geburtstag, als Aufmerksamkeit des Hotel-Teams gab es eine handgeschriebene persönliche Karte und eine sehr gute Flasche Wein.
1-night trip
Verified

4/10 Fair

Bei 4 Sternen erwarte ich mehr

Das Hotel ist in die Jahre gekommen und wir haben wohl auch noch ein Budget-Zimmer erwischt. Ich fühlte mich eingeengt im Zimmer... Das Frühstück war sehr gut, aber der Frühstücksraum ist wie in einer Jugendherberge..
Stephanie, 2-night trip
Verified

10/10 Exceptional

Great hotel for family

Fantastic hotel. Great atmosphere and location. Pianist played at night. Room with a great view. Included Breakfast was amazing. It felt like a 5 star hotel. Walking distance to a gorgeous lake with plenty of activities. We liked it so much that we delayed our departure time to our next destination.
Alessandra, 1-night trip
Verified

10/10 Exceptional

Rekommenderas!

Mycket trevligt hotell, gratis parkering, pool och bastu. Gratis minibar på rummen!! Frukostbuffén var superb och den enda middagen vi åt på hotellet var också helt fantastisk! Bara några minuter till fantastiskt vackra Cauma-sjön.
Adrian, 4-night trip
Verified

10/10 Exceptional

Single Room more spacious than expected, with bathtub. Facilities include sauna and steam bath, which facilitated me to relax myself after hiking around.
Charles, 2-night trip