Querían cobrar doble cuando ya estaba pagada la estancia y casualmente también un servicio a la habitación
Silvia Elena
Silvia Elena,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Guillermo Emilio
Guillermo Emilio,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 23 日
Cancún Bay
O resort tem uma pequena faixa de areia na praia e poucas áreas com guarda sol. As piscinas fecham muito cedo e os restaurantes também. O all inclusive não é o tempo todo, os restaurantes fecham cedo e abrem tarde. E também tem muito barulho perto dos apartamentos.
LAERCIO
LAERCIO,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Alberto
Alberto,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Jorg
Jorg,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 3 日
Esperava mais
Vanessa
Vanessa,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 8 日
El hotel bien, pero el servicio hacia el mexicano pésimo.
José Rafael
José Rafael,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Edward
Edward,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
I liked everything, all the staff was excellent, restaurants had delicious food, pools are great, and they make things as good as they can for the visitors.
The only thing that I was not very impressed was with the bar-pool and beach-pool; there was a good amount of debris in the corners of the pool.
Armando Alvarez
Armando Alvarez,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 26 日
Timothy Joel
Timothy Joel,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 26 日
The staff is great and very friendly and helpful. The area is safe and there is a Starbucks and convenience store within walking distance. Breakfast was really good but lunch and dinner were just ok. There is little to no authentic Mexican food, it’s mostly cafeteria type which may be typical of resorts in Cancun, but this was my first trip there. The pool was nice and the beach area is small but pretty.
Nicole
Nicole,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 25 日
The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water….
The beach is small and surrounded by marina and boat.
Guillaume
Guillaume,9 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 25 日
Shannon Elizabeth
Shannon Elizabeth,14 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Opinión de fin de semana
La comida no era la mejor, estaba bien pero nada complicado. Las bebidas no me gustaban.
Bien ubicado, limpio algo caro para lo que es. El bar de la alberca cierra 6 pm y la alberca 8 pm.
El otro bar cierra a las 11 pm pero todos están ahí pidiendo por que es la única opción que queda. Es un hotel ya viejo, necesita remodelarse.
Gabriela
Gabriela,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Sidney
Sidney,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Jeff john
Jeff john,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Enjoyed our stay. Food was good. Room as air conditioning. Lots of fun stuff to do. Friendly staff. Would book here again.
Baby
Baby,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 22 日
This is a smaller property, it was exceptionally clean and well maintained.
Alfredo Acosta
Alfredo Acosta,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 21 日
Todo excelente, los servicios, las instalaciones y la ubicación, lo único que podría decirse que molestó fue el constante hostigamiento de la concierge para vender a la fuerza paquetes vacacionales, es entendible que sea su trabajo, pero hay que saber cuando parar.
Paulina
Paulina,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 19 日
Overall great resort. Perfect for families.
Sarah
Sarah,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 19 日
Very nice
Danille
Danille,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Ivan Aleksandrovich
Ivan Aleksandrovich,9 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 18 日
We enjoyed the resort. Staff were excellent.
Our room was dated with quick amature repairs done (globs of silicone sealant in bathroom, etc), balcony door nearly impossible to slide. We loved the food at the main buffet. Found the lunch sushi difficult to access (wait line, very slow service) and the reservation dinner in main courtyard was NOT worth the effort - food average and had to have the seafood salad removed due to the smell (as per our seafood lovers). Also, our meal at this restaurant was drowned out by (bad) karaoke. In the evenings, noise from the main bar was clearly heard in our room until late (we have kids).
Overall a good place and we would stay there again but would prefer a room further from the main courtyard.