Located near Paradise Playhouse, The Elms Hotel & Spa offers an inviting retreat. Tee off on the 18 holes of golf or unwind with a treatment at the onsite spa, followed by a meal at Three Owls restaurant. With in-room WiFi, a firepit, and helpful staff that previous guests rave about.
Hall of Waters and Cultural Museum - 9 min walk - 0.8 km
Excelsior Golf Course - 3 min drive - 1.8 km
Worlds of Fun - 23 min drive - 38.2 km
T-Mobile Center - 31 min drive - 54.6 km
Kansas City Convention Center - 31 min drive - 55.0 km
Getting around
Kansas City International Airport (MCI) - 41 min drive
Restaurants
McDonald's - 6 min drive
Sonic Drive-In - 4 min drive
Wabash BBQ - 4 min walk
Ventana Gourmet Grill - 8 min walk
Golden Leaf - 4 min drive
About this property
The Elms Hotel & Spa, a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel puts you just a 5-minute drive from Hall of Waters and Cultural Museum and Excelsior Golf Course. Guests can visit the spa to indulge in massages, hydrotherapy, or mani/pedis, and Three Owls serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and an outdoor pool. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
DONE
Hotel size
153 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (up to 75 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite valet parking (USD 30 per night)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Room service (late night)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Water skiing nearby
Winery tours nearby
Working away
8 meeting rooms
Conference space (11000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1912
ATM/banking
Garden
Picnic area
Terrace
Fireplace in lobby
24-hour fitness center
Adjacent to a golf course
An outdoor pool
An indoor pool
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Firepit
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Yard
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Three Owls - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern - Overlooking the pool, this brewpub serves light fare only. Open select days.
Cafe Soterian - This café serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 29.41 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 10 to 30 for adults, and USD 10 to 30 for children
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation (may vary based on length of stay)
Parking
Valet parking costs USD 30 per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel
Frequently asked questions
Does The Elms Hotel & Spa, a Destination by Hyatt Hotel offer free cancellation for a full refund?
Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 100 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Elms Hotel & Spa, a Destination by Hyatt Hotel and nearby?
Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Elms Hotel & Spa, a Destination by Hyatt Hotel also has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna, a picnic area, and a garden.
Are there restaurants at or near The Elms Hotel & Spa, a Destination by Hyatt Hotel?
Yes, Three Owls offers alfresco dining and pool views.
Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have any outdoor private spaces?
Yes, every room features a yard.
What's the area around The Elms Hotel & Spa, a Destination by Hyatt Hotel like?
The Elms Hotel & Spa, a Destination by Hyatt Hotel is located a short 10-minute walk from Hall of Waters and Cultural Museum.
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Reviews
The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Location
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The spa offered a range of treatments, a relaxing grotto, and exceptional services that left guests feeling highly relaxed. (58 reviews)
The pool was a highlight, with many guests praising its unique features, such as the lap pool, pool bar, and relaxing atmosphere. (35 reviews)
The hot tubs, both indoor and outdoor, were a highlight of the stay, offering a relaxing and enjoyable experience. (21 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Spa
Bed
History
Restaurant
Food
Bar
Amenities
Massage
Reviews
Verified
10/10 Exceptional
May 28, 2026
We enjoyed pool and hot tub.
The property grounds were well maintained.
Great stay
Brittany
Brittany, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Room was nice, enjoyed our time in the salt cave too. Very relaxing stay.
Elena
Elena, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
The rooms and staff were amazing ! Highly recommend the paranormal tour !
Ricardo
Ricardo, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
It is my favorite hotel. The staff is so friendly. I love the hot tub, coffee shop, and restaurant/tavern areas. Don’t miss this place
Nicholas
Nicholas, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Tidy room, excellent staff, beautiful building, history, and immaculate services!
Valerie
Valerie, 2-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Great spa service, ghost tour was fun and informative, rooms were clean and comfy. Drinks in the tavern were fantastic. Outdoor hot tub in snow was awesome *open til midnight!
Jeremy
Jeremy, 1-night trip
Verified
8/10 Very good
Dec 14, 2025
Wonderful spa!
Michael
Michael, 1-night trip
Verified
8/10 Very good
Jan 12, 2026
Love this resort! Room could have been a little cleaner but everything else was perfect.
Tony
Tony, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Romantic and historic!
If you have the chance to take the paranormal tour, do it! The spa is lovely and pool and hot tub are open 24 hours! We'll be back!
Chuntell R
Chuntell R, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Great buffet nice staff
BARBARA
BARBARA, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Clean room and the amenities are good.
Adam
Adam, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Very nice historic hotel. Everything was clean and room was very comfortable . We did have issues with housekeeping showing up but the manager was responsive and fixed any issue. The grounds are beautiful , the spa experience was awesome. Definitely would return for another stay.
Diane
Diane, 3-night trip
Verified
10/10 Exceptional
Oct 8, 2025
room was clean and spa was wonderful. The restaurant was amazing
SHELLEY
SHELLEY, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
The outdoor hot tub is marvelous!
Anthony
Anthony, 2-night trip
Verified
8/10 Very good
Feb 2, 2026
Everything was really good about our stay. Staff, service, food and room were awesome.
The 25.00 “destination fee” tacked on at checkout outside of the Expedia payment leaves a bad taste. Not much transparency in what you are paying thru Expedia.
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2026
The staff were incredibly kind, observant and helpful. The room was very clean. Shower tiles could use some maintenance, but they were clean. The Three Owls restaurant/bar was excellent, although severely understaffed. But those working were very nice, and the food and drinks were excellent. I will definitely be returning, and I will recommend to friends and family.
Veronica
Veronica, 1-night trip
Verified
8/10 Very good
Dec 26, 2025
The massage was relaxing. The grotto was just okay, more seating needed, steam sauna could used more steam.
randy
randy, 2-night trip
Verified
10/10 Exceptional
Feb 3, 2026
The woman at the front desk remembered my name after.meeting me one time the day before a young man came up to iur room to help with our tv. He was very polite and gracious.
Lori
Lori, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Spa services were amazing. Everyone was friendly. Loved the paranormal tour!
Lindsey
Lindsey, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
The Elms is for sure a must stay destination. The staff went the extra mile all the time. The historical charm was a big draw. The property was so beautiful to walk around. Out door pool was closed for the season but that will bring us back during the summer. The hot tub is open until midnight. We used the spa and it was worth it. The city is fun to stroll through and explore the historic downtown.
Shawn
Shawn, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2025
My favorite place to stay!
The Elms is my go to place to enjoy some tranquil alone time. The rooms are clean, and the beds are amazingly comfortable. The staff are awesome, the food at The Three Owls is delicious, the halls are quiet, and the grounds are lovely to walk. I'm looking forward to my next visit to relax and unwind.
Maryanne
Maryanne, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2025
The Elms is a staple for destination hotels! It's a magnificent hotel with an interesting history, a relaxing spa, lovely hot tubs, friendly and helpful staff, yummy food and GHOSTS!!!! Who could ask for more?!?
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Staff was exceptional! Julia for early AM coffee always greeted with a smile and kind word. Mackenzie and CJ at the front desk - ever helpful. Shelby in the restaurant truly served … got the cook to make poached egg yolk runny! And Onika (so?) was an excellent concierge in the spa.
Bruce
Bruce, 3-night trip
Verified
10/10 Exceptional
Oct 3, 2025
The spa experiences were fantastic!! We were both so relaxed by the end of our weekend!