Service at the breakfast buffet was a )ittle slow.
David
3 晚行程
4/10
This was a last minute booking as I had a change of plans while on a road trip. The room was not very clean. The carpet looked like it needed a deep cleaning with various substances on it, including what looked like blood. There was what looked like jelly on the wall. The night stand was gross and I ended up cleaning it with a wet wash cloth and some hand soap. The sheets and towels appeared to be clean. I raised these issues to the front desk at check out (I was too tired the night before). They offered to credit my stay. I still have not received the email they claimed they were going to send for that. I also have not received my $150 incidental deposit back and it has been a week.
Amy
1 晚行程
6/10
Rooms are rundown with dirty carpet and bathrooms. Need a full renovation.
kiran
1 晚家庭旅行
10/10
John
1 晚家庭旅行
6/10
If you’re just needing a place to stay for the night, this hotel is okay. The rooms were pretty dirty. The pool was available during our stay. The property itself was in a good area, with their being a movie theatre and several places to eat and shop around
真实旅客
1 晚行程
6/10
Comfortable average hotel at a good price. Some breakfasts had scrambled eggs, which were fresh and delicious.
Gordon
15 晚商务旅行
8/10
Good
Anthony
5 晚家庭旅行
4/10
General cleaning and maintenance of the property was not good. all the garbage cans and ash trays were full (especially outside). we had bad tummys mid afternoon after we ate eggs and sausage that morning.
LORIE
2 晚家庭旅行
6/10
Very dirty. The building needs remodeled it looks like it’s falling apart. The whole reason I booked the hotel was for the pool and when I get there the pool isn’t working. I asked for a refund they refused to give me a refund because the pool is just an amenity. I should have been told before hand that the pool wasn’t working. They ran out of most of their breakfast items. No butter no forks no eggs. Not the best hotel. The staff was mostly friendly but very disorganized and never at the front desk you had to walk to the back to get them to help you. Very unprofessional
Briana
3 晚家庭旅行
2/10
We had our room robbed within two hours of getting there. Manager at front desk was horrible and the rudest I have even experienced. She lied to other customers who had stuff missing as well and changed from no housekeeping enters a room to oh it must be with housekeeping. Some keyed them a key to our room. Additional customers told us they were allowing access to the stairwell by non guests. Police report filed. She refused a refund and refused to call her boss or give me her name. Unbelievable. Never stay here
Cheryl
1 晚家庭旅行
4/10
Hank L
1 晚商务旅行
10/10
Blanca O
2 晚行程
8/10
KRUNAL
3 晚行程
2/10
I was charged a smoking fee for no apparent reason. I made popcorn. I think they hot upset that i changed rooms becsuse the 1st one was dirty and the tv didnt work.
mark
1 晚商务旅行
2/10
Doug
1 晚商务旅行
2/10
Absolutely insane how terrible it was. Filthy. Unhelpful. Trash all in the hallways and overflowing from each bin. Couldn’t get my room cleaned after asking for 5 nights. Found a booger on our fresh towels.
Asked to borrow the vacuum and do it myself but was denied. Even found a piece of human scalp in my room! Still wouldn’t get cleaned or switched rooms.
Cameron
6 晚家庭旅行
4/10
Dennis
1 晚行程
2/10
The room was not clean and it took 2 days to clean the room. The breakfast was non existent. We got there before 7and the front desk said no more food was going out. It took more people complaining for them to do something. On our last day they cleaned our room. The elevator was broken and the second floor smelled bad. I usually don’t have a problem with LaQuinta but this one needs work in Colorado Springs. I have photos but I don’t want to put them out.
Sharon
3 晚家庭旅行
2/10
The hotel was dirty. Dogs and dog poop all over the property. The hotel smelled gross. We didnt spend much time in the hotel so we didnt care about that much. However, we checked out at 8 am on our last day and drove to texas. By 11 am we were in new mexico. We were charged that evening for smoking. When i called to ask them why they said someone smoked in my room between 11 am and 12 pm. Considering final check out is 11am anyways it wouldnt have been my room anymore even if we stayed until checkout. When i informed the front desk that i did not smoke nor was i even in the room at the time the alarm alertes to smoking let alone in the state anymore they said there was nothing they could do. I asked to speak to the manager 4 days in a row with an answer that she was not there or was busy. I completed the grievance form they emailed with still no response 5 days later. The last girl i spoke to had the nerve to tell me to chill the f out. I just want my $400 back and ill chill.
Jeana
2 晚家庭旅行
10/10
Terrha
4 晚家庭旅行
10/10
Katherine
3 晚行程
10/10
Deodoro
2 晚行程
6/10
The breakfast food was not very good, especially the eggs they were very bad.
But if you like waffles you can make your own waffles