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The Palace, a Luxury Collection Hotel, Madrid

5.0 star property
Luxury hotel with restaurant, near Thyssen-Bornemisza National Museum

Choose dates to view prices

In the heart of Madrid, The Westin Palace offers a tranquil retreat with a beautiful garden and shopping on site. Unwind at the spa with a massage or manicure/pedicure, then stay connected with high-speed WiFi. Previous guests rave about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Laundry facilities
The current price is CNY2,607
CNY2,868 total
includes taxes & fees
Dec 1 - Dec 2

Why we love this property

Luxury city showcase
This city center luxury hotel showcases local artists amid a lush garden. The expertly curated displays provide a cultural respite from urban exploration.
Diverse dining options
The hotel's restaurant and bar serve vegetarian, vegan, and locally-sourced cuisine. A buffet breakfast features vegetarian options to start the day.
Deep sleep comfort
Drift into dreamland on pillowtop mattresses with premium, hypo-allergenic bedding. Indulge with in-room massages and 24-hour room service.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Courtyard View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Twin Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | Smart TV

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Living room | Smart TV

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking | City view

Royal Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 168 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Grand Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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Property grounds
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  • Pool
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  • Parking available
9.8 out of 10, Exceptional, 839 reviews
The price is CNY2,565
CNY2,822 total
includes taxes & fees
Dec 14 - Dec 15
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About the neighborhood

Map
Plaza de las Cortes, 7, Madrid, Madrid, 28014

What's nearby

  • Thyssen-Bornemisza National Museum - 1 min walk - 0.1 km
  • Prado Museum - 3 min walk - 0.3 km
  • Gran Via - 6 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Atocha Cercanías Station - 16 min walk
  • Anton Martin Station - 7 min walk
  • Banco de Espana Station - 7 min walk
  • Sevilla Station - 8 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Faborit - ‬1 min walk
  • ‪VIPS - ‬1 min walk
  • ‪La Dolores - ‬3 min walk
  • ‪Lobby, The Palace, A Luxury Collection Hotel - ‬1 min walk

About this property

The Palace, a Luxury Collection Hotel, Madrid

The Palace, a Luxury Collection Hotel, Madrid offers a great location, putting you within just a 10-minute walk of Prado Museum and Gran Via. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Anton Martin Station is 7 minutes and Banco de Espana Station is 7 minutes.

At a glance

DONE

Hotel size

    • 470 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 1 AM
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 45 per person

Children & extra beds

  • Rollaway beds are available for EUR 110.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does The Palace, a Luxury Collection Hotel, Madrid offer free cancellation for a full refund?

Yes, The Palace, a Luxury Collection Hotel, Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Palace, a Luxury Collection Hotel, Madrid?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at The Palace, a Luxury Collection Hotel, Madrid?

Yes. Parking spots may be limited.

What are the check-in and check-out times at The Palace, a Luxury Collection Hotel, Madrid?

Check-in start time: 2:00 PM; Check-in end time: 1 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Palace, a Luxury Collection Hotel, Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) is nearby.

What is there to do at The Palace, a Luxury Collection Hotel, Madrid and nearby?

The Palace, a Luxury Collection Hotel, Madrid has a 24-hour fitness center and a garden.

Are there restaurants at or near The Palace, a Luxury Collection Hotel, Madrid?

Yes, there's an onsite restaurant.

Does The Palace, a Luxury Collection Hotel, Madrid have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Palace, a Luxury Collection Hotel, Madrid like?

The Palace, a Luxury Collection Hotel, Madrid is in Madrid Centro, a short 7-minute walk from Anton Martin Station and 6 minutes' walk from Gran Via.

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Reviews

The Palace, a Luxury Collection Hotel, Madrid Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was great, with a wonderful buffet spread and excellent service. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Restaurant
Food
Building
Lobby
Concierge
Bathroom

Reviews

10/10 Exceptional

Rooms were very nice as well as great service.
Clotilde, 5-night trip

10/10 Exceptional

Great new hotel
roberto, 1-night trip

10/10 Exceptional

Excellent service in a beautiful setting.
Henry, 1-night trip

10/10 Exceptional

Great hotel great location

Can’t say enough positive things about the hotel. Great beds, pillows, room service was amazing. Hotel was in great location. Walkable to all the sites. Would recccomend and stay again. Service was amazing. The staff incredible. Really went out of there way to help.
Simos, 1-night trip

10/10 Exceptional

This hotel is truly extraordinary!!! Exquisite!! We’ve traveled all over the world and have stayed in many Five Star hotels but this was and away the best!! Truly a gem!
MARK B, 4-night trip

10/10 Exceptional

Great place would stay again. Great location.

Wow. Great hotel. Would definitely recommend. Amazing service. Room service was great. Bed was very comfortable. Pillows were comfortable. Would stay again for sure. Everyone was very helpful. Great location. Very centrally located next to all the museums and sites are within walking distance.
Simos, 1-night trip

10/10 Exceptional

Great and the Hotel Staff are so helpful!
Dawil De Jesús, 2-night trip

10/10 Exceptional

You feel so safe, and protected at all times, super fast and wonderful Room service, mini Bar is outstanding and a step ahead all other Hotels, breakfast is incredible and inclused
Jorge, 3-night trip

8/10 Very good

Great staff and service. Very accommodating, and the front desk, concierge and entire hotel was very kind and met every effort.
Bryan, 3-night trip

10/10 Exceptional

Lovely hotel great location in the heart of Madrid
Masooda, 2-night trip

8/10 Very good

Great place to stay
Robert, 1-night trip

10/10 Exceptional

Solid hotel. Great breakfast. Sharp room.
juan s, 2-night trip

10/10 Exceptional

Wonderful stay! My go to hotel while in Madrid. The location is perfect. Will return 😊
MARIA ODALYS, 3-night trip

10/10 Exceptional

Excellent location, beautiful hotel well refurbished.
2-night trip

2/10 Poor

No bell aid at curbside. We have expedia gold. We were not upgrade as we should. Hotel ins’t full. After complaining they changed us to an even smaller room. It was late we accepted. No bottle of wine that was supposed to be givem to us. Terrible seevice for a 5 star hotel of more than 700 euros a night
Rodolfo, 1-night trip

10/10 Exceptional

Excellent room, breakfast, service.
Tanya, 2-night trip

8/10 Very good

We enjoyed our stay.
chetana, 2-night trip

10/10 Exceptional

Excelente
margot, 2-night trip

10/10 Exceptional

Upscale hotel . Nice rooms, friendly staff
Vinay, 4-night trip

10/10 Exceptional

The location is the best
Carlos, 2-night trip

10/10 Exceptional

Great hotel and great location
Laura, 1-night trip

10/10 Exceptional

Nice hotel, good breakfast
2-night trip

10/10 Exceptional

This hotel is perfect on many - if not all - aspects. It is worth every cent spent.
Genevieve, 2-night trip

10/10 Exceptional

Loved the hotel.
Virginia, 3-night trip

10/10 Exceptional

Wonderful, cozy stay in a very convenient location