In the heart of Sofia, Sofia Balkan Palace combines art and culture with modern comforts. Savor breakfast, lunch, or dinner at Stardust restaurant or explore the on-site art gallery and shopping mall. With free in-room WiFi, a garden to unwind in and helpful staff to guide you through your stay.
Enjoy your visit to Sofia with a stay at Sofia Balkan Palace. Guests can visit the fitness center for a workout or grab a bite to eat at Stardust restaurant, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Serdika Station is 2 minutes and Lavov Most Station is 12 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (EUR 31.00 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking limited
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
24-hour room service
Water dispenser
Traveling with children
Baby bath
Bed rails
What to do
Shopping
Working away
Business center
7 meeting rooms
Conference center (13563 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Bicycle rentals
Facilities
1 building/tower
Built in 1956
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
Art gallery on site
Designer stores on site
Shopping mall on site
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Outdoor furniture
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Stardust restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: EUR 50 per person, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.53 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 23.00 per person
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for EUR 59.0 per day
Airport shuttle for children between the ages of 1 and 12 costs EUR 30 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self parking costs EUR 31.00 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Mobile payment options include: Google Pay and Apple Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel
Frequently asked questions
Does Sofia Balkan Palace offer free cancellation for a full refund?
Yes, Sofia Balkan Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofia Balkan Palace?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sofia Balkan Palace?
Yes. Self parking costs EUR 31.00 per day. Parking spots may be limited.
Is airport shuttle service offered by Sofia Balkan Palace?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Sofia Balkan Palace?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Sofia Balkan Palace and nearby?
Sofia Balkan Palace has a fitness center and a garden.
Are there restaurants at or near Sofia Balkan Palace?
Yes, there's an onsite restaurant, Stardust restaurant.
What's the area around Sofia Balkan Palace like?
Sofia Balkan Palace is in Sofia City Center, a short 2-minute walk from Serdika Station and 3 minutes' walk from Sofia Court House. The local area is popular with nature enthusiasts and our guests say it is very central.
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Sofia Balkan Palace Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bathroom
Bed
Luxury
Restaurant
Lobby
Parking
What guests liked
Breakfast options were excellent and plentiful with a wide variety of choices. (30 reviews)
The property is located near many dining options with excellent breakfast available. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
Jul 6, 2025
Good hotel with great dining and shopping option
Jeff
Jeff, 3-night trip
10/10 Excellent
Jul 30, 2025
Cool building where
Daniel
Daniel, 1-night trip
10/10 Excellent
Aug 3, 2025
Great value for money considering that this is one of the prime hotels in Sofia. Beautiful old building. Breakfast buffet was good. I got a nice bottle of champagne as an Expedia royal member.
Philip
Philip, 1-night trip
10/10 Excellent
Jun 30, 2025
Wonderful staff, great breakfast, & beautiful room. Highly recommended!
Anna
Anna, 3-night trip
10/10 Excellent
Jun 18, 2025
I had a great experience staying at this hotel and would highly recommend it.
Irina
Irina, 2-night trip
10/10 Excellent
Jul 12, 2025
Fantastic, very luxurious.
Viktor
Viktor, 1-night trip
10/10 Excellent
Jun 17, 2025
It is in a great location & it’s a very nice place!
Zoran
Zoran, 2-night trip
10/10 Excellent
Jun 24, 2025
This is a great hotel. The staf are so nice &
The rooms are big and very nice.
I would recommend this hotel & will stay again .
PETER
PETER, 2-night trip
8/10 Good
Jul 29, 2025
nice but no swimming pool
marcin
marcin, 1-night trip
10/10 Excellent
Apr 27, 2025
Really nice central place to stay.
Sally
Sally, 2-night trip
10/10 Excellent
Jun 16, 2025
Super clean and convenient
William
William, 2-night trip
10/10 Excellent
Jul 19, 2025
good
RASHIDA
RASHIDA, 5-night trip
10/10 Excellent
Apr 17, 2025
Great hotel, awesome location
Pavel
Pavel, 2-night trip
6/10 Okay
Aug 3, 2025
The hotel is beautiful, but AC didn’t work properly… it was crazy hot . No matter how I was lowering the temperature to low, it stayed on 25 C … the room 309 AC needs to be fixed
Katsiaryna
Katsiaryna, 1-night trip
6/10 Okay
Jul 31, 2025
The room was not clean. In fact someone had drawn a smiley face in the dust above the tv. It also seemed that the sheets had not been changed as there was fit and debris under the made comforter.
Nevena
Nevena, 1-night trip
4/10 Poor
Jul 3, 2025
Not a 5 star hotel for sure. Cleanliness is bad, bedsheets changed only if you ask. Towels not changed, floors not mopped, dusty all over.
The location is convenient.
Desislava
Desislava, 2-night trip
6/10 Okay
Jun 27, 2025
First off, i picked this place becasue of location. IMO best location. I have stayed at this hotel 5 times in the last ten years. it seems to me, with every stay, the place looks worse and offers less than before. New ownership etc. Used to be the best in town and now it has that old musty hotel odor. Will i stay here next time , i come to Sofia, most likely..
Marie Mae
Marie Mae, 3-night trip
6/10 Okay
Jul 13, 2025
Parking not convenient as out sourced
Subhash
Subhash, 2-night trip
2/10 Terrible
Jul 4, 2025
N/
Zoran
Zoran, 1-night trip
10/10 Excellent
May 13, 2025
All the major tourist attractions are at your door step. From airport there is a train one can catch into the city centre where it’s station is located just across the street from the hotel.
Moaaz Bin
Moaaz Bin, 4-night trip
10/10 Excellent
Jun 27, 2025
As expected
Muhammad
Muhammad, 3-night trip
8/10 Good
Jun 13, 2025
Nice hotel... condition of room have to be improved for 5* closet door missing and bathroom not in best condition
Kai
Kai, 2-night trip
10/10 Excellent
May 20, 2025
This was the most beautiful hotel I have ever stayed in. The staff were all friendly and they gave me an early check in and upgraded me to a suite. ( Expedia gold member perk). The location was walking distance to everything. I actually can’t wait to go back.
Nancy
Nancy, 1-night trip
8/10 Good
Feb 16, 2025
Excellent stay and met my expectations. The breakfast was excellent!