Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km
Hakataza Theatre - 20 min walk - 1.6 km
Port of Hakata - 3 min drive - 3.3 km
Marine Messe Fukuoka - 3 min drive - 3.7 km
Getting around
Fukuoka Airport (FUK) - 13 min drive
Ariake Saga Airport (HSG) - 94 min drive
Yakuin Station - 6 min walk
Tenjin Station - 8 min walk
Nishitetsu-Fukuoka Station - 11 min walk
Watanabe-dori Station - 1 min walk
Tenjin-minami Station - 8 min walk
Yakuin-odori Station - 12 min walk
Restaurants
BISTRO LA ATORI - 3 min walk
ナマステ堂 - 3 min walk
KAMAKIRI COFFEE TAKASAGO - 9 min walk
大観苑 - 1 min walk
ピッツェリア ファリーナ - 2 min walk
About this property
Hotel New Otani Hakata
At Hotel New Otani Hakata, you'll be just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can check out Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Fukuoka Anpanman Children's Museum and Hakataza Theatre are just a 5-minute drive away. Fellow travelers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.
At a glance
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Hotel size
372 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 3 and younger eat free breakfast
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1500 per day)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
4 restaurants
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Alarm clock
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Sembazuru - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Green house - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open select days.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children
Parking
Self parking costs JPY 1500 per day
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.
Also known as
Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka
Frequently asked questions
Does Hotel New Otani Hakata offer free cancellation for a full refund?
Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Hakata?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Hakata?
Yes. Self parking costs JPY 1500 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel New Otani Hakata?
Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.
Are there restaurants at or near Hotel New Otani Hakata?
Yes, there are 4 onsite restaurants, featuring Japanese cuisine.
What's the area around Hotel New Otani Hakata like?
Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.
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Hotel New Otani Hakata Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Amenities
Bed
Lobby
Trip
Breakfast
Store
Metro station
What guests liked
Breakfast options, both Western and Japanese styles, were great and delicious. (7 reviews)
The property's restaurants served excellent food and there were many great local restaurants nearby. (4 reviews)