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Hotel Crown Palais Kobe

3.5 star property
Central hotel with full-service spa, connected to a shopping center, near Kobe Harborland

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Photo gallery for Hotel Crown Palais Kobe

Daily buffet breakfast (JPY 2500 per person)
Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Meeting facility
Lobby
Public bath
Hotel Crown Palais Kobe offers a serene retreat near Minatogawa Shrine and Kobe Anpanman Children's Museum & Mall. Unwind in the indoor public bath, indulge in aromatherapy at the spa, or treat yourself to a massage. With multilingual staff and shopping on site, this hotel provides convenience and connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Breakfast available
  • Self parking
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Refrigerator
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY564
CNY682 total
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Harbor Deluxe Twin Room Non-smoking

In-room safe, individually furnished, desk, blackout drapes

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2

Harbor Twin Room

  • Sleeps 2

Harbor Superior Twin Room

  • Sleeps 3

●Rokko Triple Room,Non Smoking

  • Sleeps 3

View all photos for ●Rokko Deluxe Twin Room

In-room safe, individually furnished, desk, blackout drapes

●Rokko Deluxe Twin Room

  • Sleeps 3

Rokko Double Room

  • Sleeps 2

Rokko Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Basic Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for ●Harbor Deluxe Single Room-Non-Smoking

In-room safe, individually furnished, desk, blackout drapes

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1

View all photos for ●Harbor Deluxe Single Room-Smoking

In-room safe, individually furnished, desk, blackout drapes

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1

Semi-Double Room-Smoking

  • Sleeps 2

Semi-Double Room-Non-Smoking

  • Sleeps 2

Rokko Twin Room-Smoking

  • Sleeps 2

Rokko Triple Room-Non-Smoking

  • Sleeps 3

●Rokko Triple Room-Smoking

  • Sleeps 3

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Smoking

  • Sleeps 3

Economy Twin Room Smoking

  • Sleeps 2

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Rokko Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Twin

Bathroom amenities | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Twin

  • Sleeps 2

View all photos for Superior Twin

Miscellaneous

Superior Twin

  • Sleeps 3

View all photos for King

In-room safe, individually furnished, desk, blackout drapes

King

  • Sleeps 2

View all photos for Triple

Miscellaneous

Triple

  • Sleeps 3

Deluxe Twin

  • Sleeps 4

Deluxe Triple

  • Sleeps 3

Club King

  • Sleeps 2

View all photos for Club Twin

Miscellaneous

Club Twin

  • Sleeps 2

Club Deluxe King

  • Sleeps 2

Similar properties

Exterior
Centurion Hotel Grand Kobe Station
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
8.6 out of 10, Excellent, 1,003 reviews
The price is CNY371
CNY408 total
Nov 30 - Dec 1
Centurion Hotel Grand Kobe Station
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About the neighborhood

Map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650

What's nearby

  • Kobe Harborland - 1 min walk - 0.2 km
  • Motomachi Shopping Street - 6 min walk - 0.5 km
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.6 km
  • Meriken Park - 11 min walk - 1.0 km
  • Kobe Tower - 11 min walk - 1.0 km

Getting around

  • Kobe Airport (UKB) - 23 min drive
  • Itami Airport (ITM) - 49 min drive
  • Kansai Intl. Airport (KIX) - 85 min drive
  • Kobe Station - 6 min walk
  • Kobe Minatogawa Station - 19 min walk
  • Kobe Hyogo Station - 23 min walk
  • Nishimotomachi Station - 8 min walk
  • Kosokukobe Station - 10 min walk
  • Okurayama Station - 12 min walk

Restaurants

  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪神戸クック･ワールドビュッフェ ハーバーランド店 - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪万葉庵 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬5 min walk

About this property

Hotel Crown Palais Kobe

At Hotel Crown Palais Kobe, you'll be just a 5-minute drive from Kobe Harborland and Meriken Park. You can visit the spa to be pampered with massages, body treatments, or aromatherapy, and Mandarincourt, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Also, this hotel is within a short drive of Port of Kobe. Fellow travelers like that it's just a short walk to public transportation: Nishimotomachi Station is 8 minutes away and Kosokukobe Station is 10 minutes.

At a glance

DONE

Hotel size

    • 229 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1000 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Tea service at check-in

What to do

  • Shopping

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1992
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 23-inch LED TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.

Dining

Mandarincourt - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
TEPPAN ZENSOU - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2500 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to October 31 2025 (dates subject to change):
  • Spa

Parking

  • Self parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Does Hotel Crown Palais Kobe offer free cancellation for a full refund?

Yes, Hotel Crown Palais Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Crown Palais Kobe?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Crown Palais Kobe?

Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Crown Palais Kobe?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Crown Palais Kobe and nearby?

Hotel Crown Palais Kobe has a spa.

Are there restaurants at or near Hotel Crown Palais Kobe?

Yes, there are 3 onsite restaurants, featuring Chinese cuisine.

What's the area around Hotel Crown Palais Kobe like?

Hotel Crown Palais Kobe is in Kobe City Centre, a short 8-minute walk from Nishimotomachi Station and 4 minutes' walk from Kobe Harborland.

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Reviews

Hotel Crown Palais Kobe Reviews

8.6

Excellent

8.4

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

Popular mentions

Location
Room
Bed

Reviews

8/10 Very good

Nice quiet hotel near shopping and boardwalk.
Christopher, 2-night trip

10/10 Exceptional

Nice Hotel
Shuji, 1-night trip

10/10 Exceptional

Perfect location , on harbor land , very close to station .
Jose, 1-night trip

10/10 Exceptional

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Simon, 3-night trip

8/10 Very good

The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Tuan, 1-night trip

8/10 Very good

The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Warren, 1-night trip

8/10 Very good

Bed was small for two adults to share
Michael, 3-night trip

6/10 Good

Staffs are helpful The hotel ocation is good as it is very close to the JR station and umie shopping mall. The triple room is big and its view is nice as well. But it is a bit hot in the room, even turn on the air conditioner to 20 degrees (which is already the lowest degree you can abjusted).
KIT MAN, 4-night trip

10/10 Exceptional

very good
YOSHITOMO, 1-night trip

6/10 Good

換気扇が弱い
Tetsuya, 1-night trip

6/10 Good

Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Yoshiaki, 1-night trip

2/10 Poor

Disappointing hotel experience

The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards. The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.
1-night trip

8/10 Very good

もう何年も続けて、今回で5回目のご宿泊になります。いつも印象が良く、立地もとても便利です。 HMIグループとマリオットホテルグループが提携し、こちらのホテルもマリオット系列になると伺いました。 滞在中は公共施設がまだ工事中で、一部の客室サービスも引き継ぎの途中のようでしたが、宿泊の利便性には全く支障がありませんでした。
CHIN, 7-night trip

10/10 Exceptional

（2025年10月利用）改装中でところどころ仮囲いなどがしてあったりしましたが、利用には支障なし。 私が泊まった部屋は明らかに「改装後」で、非常に美しくピカピカでした。 最上階の朝食レストランからの眺望も素晴らしく、素敵な気持ちで1日を始めることができました。 JR神戸駅から地下街を通じて直結で、雨に濡れずに行ける点も便利です。
Soichiro, 1-night trip

8/10 Very good

駅近で大浴場もありとても良かったです。
HIDEAKI, 1-night trip

8/10 Very good

good renovated hotel, but the public bathroom was not available on the stay, which was not announced on any Web-sites in advance.
Chikara, 1-night trip

10/10 Exceptional

どこに行くにも便利な場所。 部屋も清潔で朝食ビュッフェも良かった。 有料でしたが大浴場も広くてとても良かった。
MASAMI, 2-night trip

8/10 Very good

宿泊するにはアクセスもよかった。 バスタブのシャワーヘッドが使いにくい。 ベットカバーにシミが目立っていたのが残念でした。
Noriko, 1-night trip

6/10 Good

大浴場があるが利用は無料ではなかった、でも12時チェックアウトでゆっくりできた。タバコでカーテンに穴があいていた、絨毯も少し焦げていた。朝食は丁度いい品揃えだった。
Sakura, 1-night trip

10/10 Exceptional

全体的に満足できるサービス、スパ、朝食でした
1-night trip

10/10 Exceptional

部屋もきれいで スパまであって大満足でした
SACHIE, 1-night trip

10/10 Exceptional

神戸の定宿です。大浴場もあって、言う事なし。
Hiroyuki, 1-night trip

10/10 Exceptional

快適に過ごせました
Hiromi, 1-night trip

10/10 Exceptional

便利 部屋も広々として良い
ikuko, 2-night trip

6/10 Good

トイレ、風呂場の換気扇があればいいですね
takayuki, 1-night trip