The reservation on Hotels.com said breakfast was included, but upon arrival there weren't many things that could be improved, including the hotel's maintenance.
Douglas
Douglas,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 8 日
We had to move to three diffrent rooms they wasn’t serving breakfast pool was closed and killed a cockroach
Brittany
Brittany,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 7 日
This hotel needs updated photos. This is a classic bait and switch type of deal. Old, run down, needs updates badly. Little to no hot water, Stains on furniture, fixtures falling off the walls,toilet wouldn't flush with out help. I will say the staff was nice that's about all this place has going for it. When we checked in we were also advised they had stopped offering breakfast. Not that it mattered for our staff but the indoor pool is also closed until further notice.They need to adjust the listing on hotels.com to tell you that in advance. I would advise staying away from this place until they get it together.
joey
joey,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 4 日
The staff was very nice, but that was the extent of my positive experience. I was sad that after checking in we learned the pool was broke. My little 5 year old was so excited to swim. Then we get to the elevators and there is built up dirt around the door. The room did not look very clean. The walls had patches on them. The shower walls were patched all over. The tub was either very stained or dirty. The plug to make a bath would not go down because of the soap scum build up. The carpet left stains on my socks. I found hair in my bed. (Animal and human) My son went to shower and there was three roaches. Unless you are desperate I would stay somewhere else.
Tiffanie
Tiffanie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 24 日
Amenities could be better especially breakfast. And the pool was not in working order which should have been disclosed with the room confirmation.
RITA
RITA,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 21 日
Michael
Michael,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 16 日
No TV, no breakfast, the pool was out of service. The toilet seat wasn't fastened down. Worst experience ever.
Linda
Linda,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 16 日
They definitely need to scrub the tub. The flooring in the bathroom is very uneven and missing grout on the tiles. These TVs didn’t work but was too tired to go get something else
John
John,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
The place is old tired and it has been through the wringer! From the toilets not full flushing, sink wouldn’t drain. I couldn’t turn on the faucet to the bathtub it was frozen to shower use. The rusty 5 lights above the mirror didn’t turn on. And that’s just the bathroom…!
Jonathan
Jonathan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Yolanda
Yolanda,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 9 日
I booked this stay for a work trip. After checking in I asked what time breakfast was only to be told they weren’t serving breakfast that week, Also found out pool, laundry room, and elevator were all out of service that week. I booked specifically to use those Amenities for my limited work allowance. No partial refund, no allowing me to book another hotel. I was stuck and went way over budget having to go other places to use the amenities that should have been included in my stay. Staff was nice and beds were comfortable. Next time I’ll make sure I have access to everything before checking in.
Heather
Heather,6 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 5 日
The rooms smell and the AC doesn’t work. There is chipped paint and hole in walls. The AC vent had what looked like black mold in it
Sarah
Sarah,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 10 月 4 日
No Breakfast. Couldn’t understand the man, as to why. Wished I had shower shoes. Air conditioner? No working elevator.
Donald
Donald,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 10 月 3 日
Shelby
Shelby,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 2 日
Breakfast areas was void of food. Looked like maybe a waffle maker but didn’t see any plates. Sad. Stair case smelled.
Jeff
Jeff,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 28 日
Sucked
Charles
Charles,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 28 日
Room was ehh bathroom was dirty especially the toilet had pee all around the bowl tub was nasty beds had stains on the sheets breakfast was put out Saturday but not how it was explained when I booked my stay today when I check out there was no breakfast this hotel definitely needs a over haul
Dave
Dave,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 28 日
They had waffels and two kinds of cereal. The breakfast was terrible the pool wasnt even open. The breakfast and pool is the reason i stayed there.
Rusty
Rusty,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 28 日
I will start out with what was good with our stay. Staff was friendly, water pressure was really good, bed was comfortable and the a/c was good. Bad was, facility and parking lot was dirty, bed cover had a moist white stain, bathroom was dirty and stool float got stuck and would not fill up the tank at times. We found one roach running across the top of the bed in the middle of the day. No breakfast during the week. The towels were thread bare and not enough wash rags (2) . When the room was cleaned they did not leave any Coffey cups. Other then that it was convenient to the convention center in st Louis without having to stay on that big city.
micheal
micheal,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 27 日
Sherron
Sherron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 27 日
The Air conditioning worked well, and the room was clean. Nobody was checking the breakfast supplies, and the desk clerk had to be asked to bring items that ran out.
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Cozy and comforting
Kentaveon
Kentaveon,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 22 日
The elevator was at the end of the hall. The deposit was $100. The water pressure in the shower was very poor. The whole place smelled of cannabis, which was making me feel ill and have a headache.