The hotel was amazing. Friendly staff, food was good as well. My spa experience was absolutely amazing as well. At the Spa, I requested a deep tissue massage and I must say, it was the best deep tissue massage that I have ever had. I don't recall the name of the massuese that conducted the massage but I showed my appreciation to a job well done.
Jean Baptiste
Jean Baptiste,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Angelo
Angelo,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 18 日
honest review
The resort is beautiful. Our room was hot and took a minute to cool off. The bar drinks are a hit or miss. we were not able to experience all of the restaurants because they either closed early or needed a reservation and when we tried to make a reservation it was "booked". Staff were friendly and the check in process was smooth. I wish it was more adult entertainment on the adult side such as more clubs. overall my stay was good but I was highly disappointed in the food. we had to travel outside of the resort just to experience real jamaican food.
Tyasia
Tyasia,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 15 日
We had a lot of fun. We stayed on the adult side. The pool was great. It did seem like more of a younger crowd there. Food wasn’t very good and lot of maintenance issues for a fairly new hotel. Ocean view is more of a pool view with a partial ocean view. Some of the staff was great, others seemed to do a lot of complaining in Jamaican under their breath. We had fun but probably wouldn’t return, lot of better options.
Mark
Mark,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Hotels.com sucks
Resort was awesome. Hotel.com sucks. I won’t use them again.
Adwanna
Adwanna,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Latoya
Latoya,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Nicola
Nicola,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Cheryl-Ann V
Cheryl-Ann V,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Niannza
Niannza,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
I loved the entire ambience of the hotel, food was great, room service was quick, entertainment was good.
Erica
Erica,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
It was an awesome experience, the food was so good, room service was great and love the amnesties. The internet access was poor.
Kadian
Kadian,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
It was amazing could not be better!!
Desroy
Desroy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
We had an amazing time the Master Privilege Suite was amazing with the Butler service. The food and vibe was great! We will definitely be going back
LaTasha
LaTasha,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Their is 14 restaurants to choose from
Genesis
Genesis,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Billing error
My reservation was booked for two instead of one so I was charged double. Upon arrival they could not fix the error till the next day because reservations was closed for the day. The next day I had to arrive to the front desk 5 times as they were trying to fix the issue and refund me. I was told a different thing every time. No staff was rotated constantly and no one communicated with each other so I had to repeat the problem every single time, making it frustrating as well as taking away from vacation time. The reservation department could not provide the corrected paperwork after being told several times they would. I had to force the poor guy that was at the front desk to provide me with the documentation I needed to show me the correct amount.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Elouise
Elouise,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Briana
Briana,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Maurice
Maurice,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Daniel
Daniel,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
This place was a blast!! I would definitely go back! Everyone was great. The staff was awesome and friendly! I have to say this was one of the best vacations to date!!
Edward Eric
Edward Eric,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 2 日
The rooms were modern and spacious with plenty of storage space. The beach butlers were attentive to our needs. The Privilege service was exceptional. I’d definitely recommend. The only issue for us was that their response time needs improvement when calling the front desk. One suggestion regarding the maintenance of the building I’d like to make is that they need to paint over the yellow water marks that appear on almost all the buildings. It’s not aesthetically pleasing. But overall it’s a great property and I’m taking my entire family back with me.
Devon
Devon,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 2 日
This is a very beautiful resort very clean and probably the best all inclusive food I’ve had. Reason for the low scores was the staff we checked in at 3pm and our rooms was not ready till about 530. We were never checked on how we were doing or if we needed anything. We were talked into doing a tour and they said it wasn’t a time share guess what it was a time share and when we said we weren’t interested they tried to guilt trip us saying they won’t be able to feed their kids and they won’t get paid. Room service was only for “privileged” which is the time share signup basically. We wanted to try a restaurant called “sugar cane” but there was always a 2 hour wait when the restaurant is empty, don’t know why we can’t make reservations . There was many empty tables outside of thier restaurants but they said noone can eat on them it’s basically for show. Other than that it is a very beautiful resort. It’s a resort you go to relax and rewind. If you want to party this is not the resort for you there was not much activities or night time activities besides silent disco. After 10pm the resort is basically dead. 2.5/5 stars