Well I first noticed when i pulled into the parking lot, limited parking up front, maybe 10 spots and 2 handicapped spaces. The police were there too. I had to park in the back. People in the back were in cars smoking marijuana hanging out. The front lawn area was upkept and overgrown, that needed to be cut. There were some homeless people roaming and hanging around the hotel. Now check-in l get to my room with tons of luggage for a 5 day stay, the key does work. Housekeeping notices and helps me out by opening the door. Well someone was LITERALLY in that room. After they make themselves known we closed the door with apologies. She opens another room for me and I go back downstairs to let them know the new room I'm in now. She assigns me a key to a COMPLETELY DIFFERENT ROOM than what I just explained. Just a mess after a10 hour ride. The room "looked" clean but there were balls of hair (asked them to come and sweep) on the hard floor, linens and towels weren't quite white. We asked for more towels coming in from the day, well we had to bring all of the old ones down and then walk into the laundry room to drop them off first. We were in IA for a softball tournament and wanted to wash (include the new towels that we bought in IA, washing machines out of order), vending machines out of order too. Beds were very uncomfortable and hard. I even felt the springs. Nice across the street at The Holiday Inn Express where my teammates were. Best part were lots of food and shopping near