This beautiful hotel is so walkable to all the transportation up into the mountains, tons of restaurant options, and shopping. It seems to be family run, and the service was exemplary. They went out their way to do simple extras like holding the door open for us when we had luggage. The free breakfast was fantastic, offering a large variety. Our balcony view of the Matterhorn was beautiful! We could also see the goats (and hear their bells) as they were paraded through town - so fun!