In the heart of Troy, Best Western Plus Franklin Square Inn Troy/Albany offers a warm welcome with its free full breakfast and coffee shop/cafe. Take advantage of the garden, laundry facilities, luggage storage, elevator, 24-hour front desk and laundry services. The hotel's location near Rensselaer Polytechnic Institute has left guests praising its convenient setting.
Rensselaer Polytechnic Institute - 3 min walk - 0.3 km
Troy Waterfront Farmers' Market - 5 min walk - 0.4 km
Troy Savings Bank Music Hall - 5 min walk - 0.5 km
Russell Sage College - 6 min walk - 0.6 km
Getting around
Albany Intl. Airport (ALB) - 20 min drive
Schenectady, NY (SCH-Schenectady County) - 36 min drive
Hudson, NY (HCC-Columbia County) - 41 min drive
Pittsfield, MA (PSF-Pittsfield Municipal) - 55 min drive
Albany-Rensselaer Station - 14 min drive
Albany International Airport Station - 14 min drive
Schenectady Station - 29 min drive
Restaurants
‪Dinosaur Bar-B-Que - ‬7 min walk
‪Lime Leaf Thai Bistro - ‬2 min walk
‪Brown's Brewing Company - ‬3 min walk
‪Ryan's Wake - ‬2 min walk
‪518 Craft Bar + Tasting Room - ‬6 min walk
About this property
Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany puts you in a great location, within just a 10-minute walk of Rensselaer Polytechnic Institute and Troy Savings Bank Music Hall. Guests can enjoy the 24-hour fitness center or take advantage of nearby hiking/biking trails. Other features include a terrace and a garden. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
88 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
What to do
Hiking/biking trails nearby
Working away
Business center
Computer station
Conference space
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Garden
Terrace
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Visual alarms in hallways
Handrails in stairways
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Hotel Best Western Plus Franklin Square Inn Troy/Albany Troy
Troy Best Western Plus Franklin Square Inn Troy/Albany Hotel
Hotel Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany Hotel
Best Western Plus Franklin Square Inn Troy/Albany Hotel Troy
Frequently asked questions
Are pets allowed at Best Western Plus Franklin Square Inn Troy/Albany?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Plus Franklin Square Inn Troy/Albany?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Franklin Square Inn Troy/Albany?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Best Western Plus Franklin Square Inn Troy/Albany and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a 24-hour fitness center and a garden.
What's the area around Best Western Plus Franklin Square Inn Troy/Albany like?
Best Western Plus Franklin Square Inn Troy/Albany is a short 3-minute walk from Hudson River and 4 minutes' walk from Rensselaer Polytechnic Institute. Travelers say that the hotel is in a great location.
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Reviews
Best Western Plus Franklin Square Inn Troy/Albany Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, great, and excellent with many choices. (71 reviews)
The fitness room was pretty good and a welcomed perk. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Restaurant
Parking
Shower
Coffee
Desk
Reviews
Verified
10/10 Exceptional
Nov 7, 2025
Parking was easy, safe and breakfast was great
Erika C
Erika C, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
New clean atmosphere in all areas. Always great people at the desk. Wonderful , comfortable rooms. Nice breakfast.
Marilyn
Marilyn, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
The Christmas decorating was stunning. The front desk staff were extremely friendly and helpful!!
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Room spacious snd spotless. Staff welcoming. Breakfast had lots of choices, all good.
Diane
Diane, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
We always stay here when we're in Troy. Staff are outstanding! Plus great breakfast, and location. Right across the street from our favorite restaurant - Emery's.
Vincent
Vincent, 4-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Hotel was recently refurbished. Beds were comfortable. Breakfast had many choices. I couldn’t believe during a snow storm that happened while we were there, someone on the hotel staff scraped off the snow on our car!
Jeffrey
Jeffrey, 3-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Clean rooms, nice front desk
KARINA
KARINA, 1-night trip
Verified
10/10 Exceptional
May 27, 2025
Great stay here again! Super convenient location and clean hotel.
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 29, 2025
Its in a great location of downtown troy. Nice restaurants, shops, bakeries, etc
Dorraine
Dorraine, 3-night trip
Verified
8/10 Very good
Jul 18, 2025
Great stay. Good breakfast
Bed was a little uncomfortable but otherwise the room was good.
Amanda
Amanda, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Breakfast was good. Beds were comfortable. Location is perfect for us. Will stay here again
ADRIENNE
ADRIENNE, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Great location near stores, restaurants, and the river. Updated rooms, fantastic breakfast included.
Pamela
Pamela, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Staff was very helpful and they had laundry facilities. Perfect for our long trip.
Catherine
Catherine, 1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Loved this place!
Very clean which is most important to me, great variety of breakfast foods and nice amount of hours that it was available, plus great little town, I will stay longer next time!!
Kathleen
Kathleen, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2025
Very nice and quiet stay. Continental breakfast was also nice.
Carissa
Carissa, 1-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Location and facility were top class
Gabriel
Gabriel, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Excellent Hotel
Very clean and staff is exceptionally welcoming. Comfortable beds and pillows.
Nikki
Nikki, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
This hotel is well-maintained and staffed, and is ideally located at the edge of the historic downtown area, which is full of classic buildings and row houses. There is a very lively Dinosaur BBQ right across the street, and other restaurants nearby. Visiting Troy is an unexpected treat!
Kenneth
Kenneth, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
There's parking, but also you can easily walk to several restaurants and the free breakfast is great with vegan options.
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Rhe eooms were sparkling clean, breakfast was 😋 delicious. Room was a little small but it worked fine and was functional.
Cindy
Cindy, 1-night trip
Verified
8/10 Very good
Jun 5, 2025
A great value hotel close to Troy centre. Very helpful staff and good sized rooms.
Mark
Mark, 4-night trip
Verified
8/10 Very good
Jul 31, 2025
Good breakfast!
Breakfast was one of the better free hotel breakfasts I’ve had!
Mary E
Mary E, 1-night trip
Verified
8/10 Very good
May 29, 2025
AWESOME dining options!
Jaull
Jaull, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
i was pleasantly surprised by this hotel. It was very clean and quiet. The hospitality staff were very friendly. The room was in great condition and the bathroom was plenty roomy. The fitness center was sparse, but the treadmill worked and I appreciated that they kept the temperature down so you weren't dying from the heat.