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Poole Quay Hotel

3.0 star property
Bayfront hotel with 2 bars/lounges, near Poole Harbour

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Near Tower Park, Poole Quay Hotel welcomes you to a tranquil retreat with golf, a sun-kissed terrace, and lush gardens. Unwind in one of the 2 bars or connect to WiFi while planning your day; previous guests rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • WiFi in the lobby
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Harbor View

Standard Double Room, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Double Room, Harbor View

8.0 out of 10
Very good
(4 reviews)
  • Harbor view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Harbor View

Standard Twin Room, 2 Twin Beds, Harbor View | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Twin Room, 2 Twin Beds, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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The price is CNY510
CNY612 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Map
The Quay Poole Dorset, Poole, ENG, BH151HD

What's nearby

  • Poole Harbour - 2 min walk - 0.2 km
  • Poole Quay - 2 min walk - 0.2 km
  • Baiter Park - 8 min walk - 0.7 km
  • RNLI College - 11 min walk - 1.0 km
  • Lighthouse, Poole's Centre for the Arts - 14 min walk - 1.2 km

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 34 min drive
  • Heathrow Airport (LHR) - 137 min drive
  • Parkstone Station - 5 min drive
  • Poole Station - 12 min walk
  • Holton Heath Station - 12 min drive

Restaurants

  • ‪Slug & Lettuce - ‬8 min walk
  • ‪The Lord Nelson - ‬5 min walk
  • ‪Rockfish - ‬7 min walk
  • ‪The Brewhouse - ‬6 min walk
  • ‪Oriel On The Quay - ‬5 min walk

About this property

Poole Quay Hotel

At Poole Quay Hotel, you'll be within a 10-minute drive of Poole Harbour and Tower Park. For a bite to eat, guests can check out Harbour View Restaurant, which is open for breakfast, lunch, and dinner and offers ocean views. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (990 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Adjacent to a golf course
  • Bicycle parking
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Harbour View Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Anchor Bar - Overlooking the ocean, this pub serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Full breakfast is offered for an extra charge of approximately GBP 12 for adults and GBP 6 for children
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Diners Club, JCB International

Also known as

Poole Thistle

Thistle Hotel Poole

Thistle Poole

Poole Thistle Hotel

Thistle Poole Dorset

Thistle Poole Hotel Poole

Thistle Poole Hotel

Thistle Hotel

Thistle Poole

Poole Quay Hotel Hotel

Poole Quay Hotel Poole

Poole Quay Hotel Hotel Poole

Frequently asked questions

Does Poole Quay Hotel offer free cancellation for a full refund?

Yes, Poole Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Poole Quay Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Poole Quay Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Poole Quay Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).

Is there an onsite casino at Poole Quay Hotel?

No, this hotel doesn't have a casino, but Genting Casino Bournemouth (12-min drive) is nearby.

What is there to do at Poole Quay Hotel and nearby?

Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars, a picnic area, and a garden.

Are there restaurants at or near Poole Quay Hotel?

Yes, Harbour View Restaurant offers ocean views.

What's the area around Poole Quay Hotel like?

Poole Quay Hotel is located on the waterfront, a short 4-minute walk from Poole Harbour and 4 minutes' walk from Poole Quay. Travelers give top marks for the hotel's prime location.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

9.0

Location

8.2

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Breakfast
View
Restaurant
Bathroom
Bed
Port
Food

Reviews

Verified

8/10 Very good

Very pleasant stay and staff were more than friendly and helpful
Adrian, 1-night trip
Verified

8/10 Very good

Good hotel

Brilliant stay friendly staff good location
Denise, 1-night trip
Verified

10/10 Exceptional

Great base for our visit to Brownsea island. Staff were friendly and efficient. Food was excellent.
Susan, 1-night trip
Verified

8/10 Very good

Close to restaurants and shopping. The staff were very approachable and helpful.
Mindy, 1-night trip
Verified

10/10 Exceptional

Poole quay stay.

Upon arrival we received a friendly welcome and check in was fast. Clean room and a great location.
Martin, 1-night trip
Verified

8/10 Very good

Friendly helpful staff. A great location for Poole harbour!
Liz, 1-night trip
Verified

10/10 Exceptional

Hotel and location fantastic views of harbour plenty of places to eat friendly and helpful staff good car parking whats not to like i am a regular visitor clean comfortable lovely dining room and bar with views of harbour brownsea island lots going on i love it
Pamela, 1-night trip
Verified

10/10 Exceptional

Great reception staff. Plentiful parking, great views over harbour. Hotel slightly dated but clean, good size room & powerful shower.
Sara, 1-night trip
Verified

8/10 Very good

Brilliant location

Amazing location. Room dated but comfortable and clean. Would stay again for sure
View from hotel outside bar area
Lucy, 2-night trip
Verified

8/10 Very good

Helpful and courteous staff. A good location for dining, tourist boats almost stop in front (harbor 90 seconds walk), and double decker on/off bus stops in front.
Donald, 1-night trip
Verified

10/10 Exceptional

Great venue

Excellent staff amazing team. Thank you all
Gill, 2-night trip
Verified

10/10 Exceptional

Plenty of parking spaces and a lovely spacious room
Philip, 1-night trip
Verified

10/10 Exceptional

The location is perhaps the main thing about this hotel. It cant get any better than this in terms of location. The Poole Harbor view is fantastic from the Hotel. However the hotel facilities seem rather tired looking despite recent refurbishments
Roshan, 2-night trip
Verified

10/10 Exceptional

All the staff were really friendly. The room was lovely, clean and roomy. Breakfast was good, plenty of variety. The hotelnis in a perfect location, overlooking the harbour and just a short walk to the shops, pubs and restaurants. Plenty of parking spaces and secure.
julie, 2-night trip
Verified

8/10 Very good

The hotel has a very nice view of the harbour. However, the carpets the hotel are very old, they need to be replaced.
Maureen, 2-night trip
Verified

10/10 Exceptional

Staff lovely & helpful, room was spotless. Only negative is as slighly older building no modern day fittings, ie no plug sockets by beds or usb ports in rooms for phone charging.
Liz, 3-night trip
Verified

8/10 Very good

Room was basic but very clean. Bed and pillows comfortable. Breakfast was ok and the view was great. Staff were very helpful and friendly and the stars of this stay for sure. If you’re on a limited budget you could do a lot worse.
Jonathan, 1-night trip
Verified

8/10 Very good

Perfectly adequate

Room seemed clean and the bed was comfortable enough as i slept quite well, staff were friendly enough, the hotel is quite well situated with a good amount of restaurants nearby if you don't want to eat in
Stephen, 2-night trip
Verified

8/10 Very good

The power shower was excellent as was the room. Breakfast coffee not very good the young lady on duty each morning was excellent, but rushed off her feet more staff needed at breakfast! All staff we encountered were very friendly and helpful all in all an enjoyable stay!
Jane, 3-night trip
Verified

8/10 Very good

Located in a historic area with coach and boat tours available. Red two floor hop on, hop off bus located outside hotel front door. Well worth doing.
Donald, 5-night trip
Verified

8/10 Very good

Dated hotel in great location

Dated hotel, in great location breakfast should be avoided, room clean and bed ok, had a room near to 1st floor dining area and noise was terrible. Ask for higher number room
david anthony, 2-night trip
Verified

4/10 Fair

The property is in a great location and easily walkable to the harbour and old sections of Poole. The hotel itself needs some tender loving care. The breakfast buffet is sub-standard and definitely is not worth the price. All staff were very pleasant and helpful.
Scott, 1-night trip
Verified

10/10 Exceptional

Excellent Service

The staff were absolutely amazing. Reception staff to those who catered for our business meeting lunch were all brilliant, polite, helpful and went the extra mile. Thank you Kayleigh for the drinks service at the end of our business meeting and your service and conversation in the bar in the evening.
Neily, 1-night trip
Verified

6/10 Good

It was clean but very dated and could do with an upgrade urgently. Good position.
Elaine, 1-night trip
Verified

6/10 Good

The shower was luke warm and dripped, costing the hotel money in extra water bills. The reception and other staff were very helpful and it was very convenient to find pet friendly accommodation for our new puppy so close to our ferry terminal.
Ian, 1-night trip