SureStay Hotel by Best Western Florence

2.5 star property
Florence hotel with 24-hour fitness

Choose dates to view prices

In the heart of Northern Kentucky, SureStay Hotel by Best Western Florence offers a warm welcome with continental breakfast and a 24-hour gym. Stay connected with in-room WiFi and appreciate the convenience of laundry facilities, coffee in the lobby, and helpful staff who have earned top marks from previous guests.

Reviews

5.8 out of 10

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (9)

  • Daily housekeeping
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
The current price is CNY440
CNY508 total
includes taxes & fees
Jun 11 - Jun 12

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
8075 Steilen Dr, Florence, KY, 41042

What's nearby

  • Florence Mall - 1 min drive - 1.4 km
  • Cinemark Florence 14 - 1 min drive - 2.1 km
  • UC Health Stadium - 2 min drive - 1.4 km
  • Cincinnati Zoo and Botanical Garden - 21 min drive - 31.4 km
  • Ark Encounter - 25 min drive - 50.3 km

Getting around

  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 24 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 47 min drive
  • Cincinnati Union Terminal - 19 min drive

Restaurants

  • ‪Costco Food Court - ‬12 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Outback Steakhouse - ‬17 min walk

About this property

SureStay Hotel by Best Western Florence

  • When visiting Florence, SureStay Hotel by Best Western Florence is a great choice to consider. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 92 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Room service

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 2 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Florence?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at SureStay Hotel by Best Western Florence?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Hotel by Best Western Florence?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at SureStay Hotel by Best Western Florence?

No, this hotel doesn't have a casino, but Turfway Park Racing & Gaming (6-min drive) and Hard Rock Casino Cincinnati (18-min drive) are both nearby.

What is there to do at SureStay Hotel by Best Western Florence and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Does SureStay Hotel by Best Western Florence have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around SureStay Hotel by Best Western Florence like?

SureStay Hotel by Best Western Florence is located a short 19-minute walk from UC Health Stadium.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

SureStay Hotel by Best Western Florence Reviews

5.8

5.4

Cleanliness

6.6

Location

6.8

Staff & service

5.2

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Elevator
Smoking
Toilet
Building
Shower

Reviews

Verified

10/10 Exceptional

Wonderful staff, room was comfortable and clean!
Brandon, 5-night trip
Verified

4/10 Fair

Staff was super responsive and friendly. Toilet in hallway was disgusting. In room- bedside table was falling off the wall and couldn’t hold a phone, plate covers were missing, sheets stained, changed rooms 3x to get ac that worked.
Jordan, 1-night trip
Verified

4/10 Fair

Sink was leaking, bed sheets were dirty, the hotel needs to be updated bad. It was a good price and the staff was very friendly. Area around the hotel was very nice as well...lots of shopping and restaurants.
Ashley, 2-night trip
Verified

4/10 Fair

This hotel is quite dingy, smells horrible and the pets bark all the time. It says it has a gym which is literally the only reason I booked it but on check in I was informed that all of the weights had been stolen. The Staff is lovely though.
Elizabeth, 1-night trip
Verified

10/10 Exceptional

Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Linda, 3-night trip
Verified

10/10 Exceptional

The rooms were really nice. King bed was huge and clean. Such a cheap price for great quality!! Staff were really friendly too.
Emilia, 3-night trip
Verified

10/10 Exceptional

Clean rooms
Sharon, 1-night trip
Verified

8/10 Very good

The room was clean and in really good shape. You definitely get a quality room for the vslur price. My kids also liked the hotel. The breakfast was alright too. Food was average but well stocked. I would stay there again.
Verified

6/10 Good

Good value for the price

It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.
Kara, 1-night trip
Verified

6/10 Good

Decent property to stay at on a budget. That said, amenities provided at the budget rate were good. Staff was really nice. My biggest complaint were the bed bugs. I stayed 3 nights and left with itchy bites on my legs, shoulders, toes, chest, neck and forehead.
Constadine, 3-night trip
Verified

6/10 Good

the whole hotel smells like cigarettes even the rooms, but i had a good night, the bed sheets were stained by idk what
Paris, 1-night trip
Verified

10/10 Exceptional

Room a/c was nice and cold. Super nice staff. Great price.
Tyler, 3-night trip
Verified

8/10 Very good

Music Festival weekend

Bed comfortable, no hot water at the sink. Staff was nice.
Grace, 2-night trip
Verified

8/10 Very good

Great place for the $$$

Overall, the hotel is in an ideal location for a wedding with family. The room had a lot of damage; bathroom door you could see a hole where someone punched it in. A wall mirror was missing, multiple drill marks around the new mirror in the bathroom so it looks like a prior guest had done a great deal of damage to the room and they tried to fix it as best they could. The bed was awesome along with the refrigerator and microwave - both were essential and fantastic. Staff was very friendly and guests were as well.
James M, 4-night trip
Verified

4/10 Fair

Quick In & Out

This hotel room exhibited unacceptable hygiene conditions. The bedding contained burn damage, and the bathroom fixtures were unsanitary. While the air conditioning and hot water functioned correctly, the overall cleanliness was severely deficient.
1-night trip
Verified

6/10 Good

Hotel was convenient because is near a major highway, room smelled good, sheets were clean & bed was comfortable. Hallway smelled like cigarettes, shower was backing up, cleaning was poor.
1-night trip
Verified

6/10 Good

The hallway smelled like cigarette smoke. The clothes rack was broke The reading lite by the bed was hanging down The chair was missing a wheel The room was clean The breakfast was cereal, oatmeal or mini donuts Coffee and orange juice
Kimberly, 4-night trip
Verified

2/10 Poor

Front desk receptionist was so friendly. The hotel smelled like mold or mildew. We get in the room and it’s absolutely ridiculous. There’s a towel under the fridge, I guess it’s leaking. There was a towel behind the water head. The room was dirty and the walls needed repaired.
Latoshia, 2-night trip
Verified

4/10 Fair

This hotel spelled like mildew and smoke even though it stated it was a smoke free hotel. Breakfast was not real great, gravy was cold with the biscuits. The staff was very friendly and help ful in getting another room.
Sandra, 2-night trip
Verified

6/10 Good

It is in a good location, right off the highway close to a lot of amenities. Seems to be a lot of long term stays here, although it's pretty quiet in the rooms, it's very active outside with smokers hanging out by the entrances which is a bit off putting smell of marijuana strong in the halls. Carpet in my room very dirty and like sticky wire s put my shoes on when I got out to walk around..overall the stay was ok and serves it's purpose
Wendy, 1-night trip
Verified

4/10 Fair

Needs a serious overhaul.

The hotel is pretty dirty. The floors were sticky and the room was not very clean. The sheets didn’t seem very clean. We did have a decent breakfast. We would not stay again.
Barb, 1-night trip
Verified

10/10 Exceptional

Was clean only thing was the key stoped at 9 on checkout don’t shut the door
James, 1-night trip
Verified

4/10 Fair

Staff was excellent. Hotel was dirty and smelled strongly of urine in our room. Staff came and sprayed something on the carpet that smelled like peppermint but it wore off rather quickly. My daughter woke me up at 1am stating she was scared and heard gunshots! We left.
Beth, 1-night trip
Verified

2/10 Poor

Stink

First room was not cleaned up by a maid. Second room was properly set up. No info was given about timing of breakfast. Missed breakfast. No sign alerting us about breakfast. Complained to clerk and he said that he was not asked about breakfast and went back texting behind counter
Thomas, 1-night trip
Verified

2/10 Poor

Hotel was disgusting. Very old. Not clean. Had a 1/4 roll of toilet paper. TV couldn't even see what was playing. Over all terrible. Wouldn't recommend to anyone
Christopher, 1-night trip