We arrived in the middle of the night to a locked lobby and an agent access window. There was some confusion as to the type of room I reserved, but it was difficult to understand the clerk. He was friendly and professional, especially when he informed a loudly complaining woman beside me that she was now on "the blacklist"and showed her the door. Not the most auspicious start, but it was 3 AM on a Saturday night. The bed was comfortable, but the bathroom fixtures were even more visibly worn than the towels, which were clean, I think. The next morning, over 30 minutes before checkout time, the friendly clerk knocked on our door to send us on our way.