I reserved a King bed room, upon arriving I found out it was on the 2nd. floor, I am disabled meaning I don't do steps well, When I said something to the clerk she moved me to a ground floor room that had 2 full size beds, hardly any room to turn around, 1st. thing I noticed was there were no towels-washcloths-shower mat-hand towels, back to the desk I went yes they gave me a complete set for two people, we were staying for 2 nights. Our toilet wouldn't flush, back to the desk again, a man came down and said it had come undone, it should them be fine, NOPE my husband continued to take care of it for the remainder of our stay, no phone to call office in our room! No breakfast on Sunday,. Only Yogurt and granola bars on Monday. Coffee and cups in room but no coffee maker. no hair dryer, our only waste basket wasn't emptied., housekeeping never stepped foot inside our room. The ramp into the lobby is extremely steep and could use a railing. The lobby is very deceiving to the guest rooms.