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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Beachfront property with spa, near Quinta Avenida

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Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Relax in comfort by the calm sea, surrounded by palm trees and sandy shores.
Relax in a tranquil outdoor space with a central bar, lounge seating, and lush greenery.
Stroll along the tree-lined pathway to the adult-only pool area.
Relax by the bar with a refreshing drink, surrounded by lush greenery and comfortable seating.
Relax in a serene spa area with a sauna and hot tub, surrounded by comfortable lounge chairs.
Escape to Viva Maya by Wyndham, A Trademark All Inclusive Resort, where the turquoise ocean meets powdery white sand. Indulge in a rejuvenating spa treatment or enjoy beach yoga and water sports like rowing/canoeing and sailing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY2,532
CNY3,083 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Relax in a spacious room with a large bed, comfortable seating area, and a large window offering a view of the outdoors.

Superior Garden, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

Relax in a spacious room with a large bed, seating area, and a window offering a view of the outdoors.

Accessible Room, 1 Queen Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

Relax in a spacious room with a large bed, seating area, and a window offering a view of the outdoors.

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Two beds with white and green bedding, a balcony with palm tree views, and a seating area.

Superior Ocean, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

Two beds with white and green bedding, a balcony with palm tree views, and a seating area.

Superior Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

Two single beds with wooden headboards, a tiled floor, and a sliding door leading to an outdoor area with greenery.

Deluxe, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Enjoy a comfortable stay with two beds, a desk, and a TV in this stylish room with a view.

Superior Garden, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(32 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

Relax in a spacious room with a large bed, seating area, and a window offering a view of the outdoors.

Superior Ocean, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 11 min walk - 1.0 km
  • Playacar Beach - 14 min walk - 1.2 km
  • Quinta Avenida - 3 min drive - 2.9 km
  • Xplor Theme Park - 6 min drive - 6.4 km
  • Xcaret Eco Theme Park - 9 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rosa Roja - ‬6 min walk
  • ‪RIU Yucatan - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk
  • ‪Wyndham Pool Bar - ‬1 min walk
  • ‪Miyagi - ‬7 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

At Viva Maya by Wyndham, A Trademark All Inclusive Resort, you can spend time at the beach enjoying beach massages, yoga, and volleyball, plus you'll be within a 15-minute walk of Playacar Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. La Terraza, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified property include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 604 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Archery
  • Rock climbing
  • Kayaking
  • Canoeing
  • Scuba diving
  • Windsurfing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space (18977 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Terraza - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Don Diego - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Portofino - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Miramare - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Cosmopolita by Viva - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.74 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
HELP_OUTLINE

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer free cancellation for a full refund?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 3 outdoor pools.

Are pets allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Viva Maya by Wyndham, A Trademark All Inclusive Resort and nearby?

Have fun with onsite activities like kayaking, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Viva Maya by Wyndham, A Trademark All Inclusive Resort also has 3 bars and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 5 onsite restaurants, featuring international cuisine.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Viva Maya by Wyndham, A Trademark All Inclusive Resort like?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is located on the waterfront in Playacar, a short 5-minute walk from Piste Cyclable sur Paseo Xaman-Ha and 14 minutes' walk from Playacar Beach. Travelers love the property's prime location.

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Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Drinks
Entertainment
Recreation
Booking

What guests liked

  • The beach at this property is big, clean, and well-maintained with plenty of seating and shade options. (81 reviews)
  • The pool area was big, well-maintained, and offered various activities, including lively pool parties with bubbles. (25 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Wonderful Staff which helped make this an amazing stay. Highly recommend this resort.
James Oliver, 6-night trip

10/10 Excellent

Loved the proximity to the beach.
Aaron Sydnie, 6-night trip

8/10 Good

Great resort, good food, nice location, easy access to Playa Del Carmen. Only downfall is seaweed on the beach is horrible. Best to go Oct to April.
Mark W, 7-night trip

10/10 Excellent

Very clean
Adrian De la, 3-night trip

10/10 Excellent

Personnal are nice, the bedroom is always clean and the food excellent. Restaurant Mexicain is the best one on the resort.
Sabrina, 6-night trip

2/10 Terrible

Terrible food. Old
Librada, 5-night trip

8/10 Good

The property was beautiful
Ximena Katiana, 3-night trip

10/10 Excellent

I enjoyed the all inclusive services : excellent meals ,beach sports especially the sailing and the staff were professional. I felt safe there ,used their safety box. Enjoyed my tours outside the resort too . Great arrangement by the concierge and I got gift 😍👍
@funmiforever at Viva maya Wyndham 👍😍⭐️
Adult pool at viva maya Wyndham , so much fun and drinks was readily available
Bicycle was available. Got one and played round with it
Boat sailing was fun too @vivamaya Wyndham resort
Temitope, 5-night trip

10/10 Excellent

All the staff was super kind
Natalie, 5-night trip

4/10 Poor

Costumer service was not the best, at the restaurants and front desk
Merelin Monserrat, 11-night trip

10/10 Excellent

I like everything
Fahira, 10-night trip

10/10 Excellent

Everything very good 👍 👌 😌 I love my vacations, My family is very happy and we will be back ❤️
Svetlana, 10-night trip

8/10 Good

Was perfect for a six day relaxing getaway. I did request a room away from the action (quiet location) room through Expedia, at time of booking, that was not accommodated- which was a bit disappointing- but certainly didn’t greatly impede much.
Tara, 6-night trip

8/10 Good

Friendly staff, however for a family with toddlers and strollers, they should have elevators or assign a first floor bedroom not the third floor, also the alcoholics drinks barely had alcohol.
Melina, 5-night trip

2/10 Terrible

The WiFi was horrible. I asked for the room phone & toilet to be fixed multiple times and wasn’t.

8/10 Good

Good hotel overall. Very balanced. Food options are great and lots of activities. Everything close by and.amazing location..recommended
yeison, 5-night trip

10/10 Excellent

Very nice place to say
Yahaira, 4-night trip

10/10 Excellent

We had a great family vacation. Stayed there for a week. Great clean beach. Food is amazing, great friendly staff.
Olga, 7-night trip

8/10 Good

We have been going here and the Azteca three doors down for 20 years. We love them both. We like that it is not a high-priced bougie place. keep it up, Wyndham. We have been Club Viva members for almost 15 years and love the value.
Michael, 7-night trip

10/10 Excellent

This is our second time at Viva Maya and we will be there again and again and again! We highly recommend this resort because of it's size, cleanliness and the staff. Thank you so much for another amazing week.
Janice, 7-night trip

8/10 Good

I didn't like that when i first got there, they didn't show me where my room was so I got lost and it was hot and i was very tired since i had been up since 1am. Other than that, the place is very clean and the staff is amazing...... i would return there again for a future vacation
Jenelle, 7-night trip

4/10 Poor

As an experienced traveler customer service was the worse ever. No explanation from staff when questions ask or rational of their answers compared to other facilities I have been. For a hotel chain with great expectations I was dumbfounded.
legna, 4-night trip

10/10 Excellent

Very good
Roman Antoni, 6-night trip

10/10 Excellent

This was my wife and Is 4th year in a row coming to Wyndham Viva Maya let me just say the people that work there from the front desk to the restaurants are so
paul angelo, 14-night trip

4/10 Poor

There was no air conditioner anywhere but the rooms. The ocean was super dirty and smelled horrible. Mini fridge in the room was empty. There was no water or any other drinks. The only good thing was the entertainment thing. You could go at the onsite restaurants only based on how many nights you were staying at the resort. The food was OK. I wouldn’t return there again.
Eralda, 6-night trip