The location of the hotel is absolutely amazing, along the Tambor bay. However, the rooms were very old and the buffet quality average.
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Hotel com.boas comodidades, atendimento dos funcionarios excelente.
真实旅客
4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Disappointing & poorly run. Only book if v cheap!
Lovely location and good facilities but poorly run.
- You queue to check in, you queue to eat, you queue to get a drink, you queue to report problems to reception. Why you need to get up before 7a.m. to queue to reserve an a la carte restaurant makes no sense.
- There was no running water for 12 hours during our stay. No explanation and no sight of the hotel management.
- Tambor beach is lovely, but remote. There is little phone coverage and the hotel wi-fi is pathetic.
- Not sure why the children’s entertainment at 8pm is turned up with such amplification so you get the full audio experience of the Okey Kokey whilst eating in the restaurant.
On the positive side the beach is gorgeous and the hotel itself and rooms are good. Especially impressive are the food & beverage staff who must fight what verges on a losing battle all day supplying food & drink for all the guests.
DAVID
DAVID,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
5 días de excelencia.
Muchas veces siempre se encuentra en una estadía en hotel, algo mal, pero esta vez fue la excepción. Todo estuvo excelente los 5 días: la comida, la habitación, los shows, la piscina, todo.
Roberto
Roberto,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 9 日
Nikos
Nikos,6 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 8 日
LUIS EMILIO
LUIS EMILIO,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
真实旅客
6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 27 日
Disappointing experience
So many people, it felt like a cruise ship. Long lines at the buffet. Mediocre food. Could not reserve a table for an evening meal at any of the restaurants because they were booked solid. Overall, it did not feel luxurious. I’m glad we only booked a room for one night.
Veronica
Veronica,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
I suggest better food, other than that ok
Alexsi
Alexsi,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 19 日
Nourriture moyenne
Benoit
Benoit,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
This was our second time at Barcelo Tambor. The staff was just as friendly and helpful as the previous time. This time we elected to ride the horses on the beach which was my wife’s life long dream, this was also excellent and thoroughly enjoyed.
michael
michael,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 5 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 14 日
Buena estadía para relajarse.
En general bastante bien, aunque la limpieza me quedo debiendo. Cuando llegamos no habian paños y nunca nos dejaron ninguno para cuando se salia de la ducha... Tuvimos que improvisar y colocar una alfombra del cuarto.
El personal muy amable
Gloria
Gloria,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 27 日
Bonne table, le supérior level en vaut la peine. Personnel magnifique 😍
Hugues
Hugues,4 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 11 月 18 日
-The personnel at reception were rude and the aea dedicated to persons with disabilities was not respected.
-There were no hand towels nor facial tissues in the room when we arrived.
-Shower towels were not changed every day, we had to ask for that
-We noticed missing weet floor signals in many areas of the hotel during rainy days.
-The main restaurant was overcrowded almost every day and there were not enough personnel to serve drinks.
MIGUEL ENRIQUE
MIGUEL ENRIQUE,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 11 日
La comida en general es regular. Las instalaciones están bien, es un edificio viejo entonces ya se nota la antigüedad en algunas partes de la habitación.
Nos toco mucha lluvia entonces casi no pudimos disfrutar del area de piscina, pero el show es entretenido.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 9 月 26 日
I didnt like the dayguests,who only came for the food and alcohol, very loud and some were drunk
marcus
marcus,21 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 7 日
Aracely
Aracely,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 30 日
Limpieza en general excelente,
Jorge
Jorge,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 8 月 30 日
El check mas de una hora y otras personas mas tiempo Las llaves que te dan no sirven en muchas ocasiones y tienes que volver a hacer fila. La comida horrible mi esposo y yo no,pudimos comer nada. Tienes que hacer largas filas para todo bebidas y comidas. Los platos quebrados, las sabanas de las camas con huecos. Lo unico bueno es la playa es muy hermosa y las piscinas.
Cedma
Cedma,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 27 日
...
Marcela
Marcela,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 26 日
Convenient
Kennetth
Kennetth,4 晚行程
Orbitz真实住客点评
6/10 好
2024 年 8 月 18 日
The property landscaping is beautiful. Long lines at bars and guests confused where lines begin/end…perhaps some signage could clear the confusion
Joe
Joe,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 17 日
The reception area was nice. The restaurant staff were (mostly) very good. The reception staff were very good. The bar staff were not good. They all looked thoroughly grumpy all the time, as though they didn't want to serve anyone ever. Only at the lobby bar in the evenings were the staff pleasant. At all bars the drinks were weak, poor quality and the cocktails bad tasting. Their idea of rose wine was to mix red and white. The hotel was fine, the rooms are dated but clean and the air con worked well. I don't like all the disclaimers you have to sign about not being sick in the pool or rooms and the associated fines - how much are they allowing people to binge drink that this happens often enough that all guests have to sign waivers? You see the bar staff just pouring endless quantities of liquors into people's own flasks and then wonder why people are smashed drunk and sick??? Yet it takes forever to get served just one glass of something if you are behaving normally.
There are nice features at the hotel - mini golf, a climbing wall for kids, trampoline and a nature park with lots of parrots to see. The playground would be nice but it's very broken and needs repairing in lots of places. You can't swim in the sea because of crocodiles and stingrays. It's also quite pebbly and not soft sand.
The food was pleasant but limited choice and rather bland. The hotel is very far from being a 5 star. Our family rates it 3* at best. I wouldn't come back.