Communication Center

AKA Patagonia

3.0 star property
Suburban lodge in Natales

Choose dates to view prices

Escape to AKA Patagonia, a rural retreat surrounded by nature. Unwind on the serene terrace or stroll through the lush garden. With in-room WiFi and free bicycle rentals, you're all set for an adventure. Previous guests rave about their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Free use of bicycles
  • Terrace
  • Garden
  • Front-desk safe
  • Picnic area
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Free self parking
  • Hair dryer

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Bedroom, Hot Tub

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 Bedroom, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Hot Tub

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Hot Tub

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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The price is CNY826
CNY826 total
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About the neighborhood

Map
Gabriel Silva (CAMINO 1), Huerto 151, Natales, Magallanes y la Antártica Chilena, 6160000

What's nearby

  • Mirador Cerro Dorotea - 7 min drive - 3.7 km
  • Costanera - 8 min drive - 4.1 km
  • Cueva del Milodon - 9 min drive - 4.4 km
  • Puerto Natales Casino - 10 min drive - 5.1 km
  • Plaza de Armas - 10 min drive - 5.7 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 10 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 113.8 miles/183.1 km

Restaurants

  • ‪El Asador Patagónico - ‬7 min drive
  • ‪Santolla - ‬7 min drive
  • ‪Mesita Grande - ‬7 min drive
  • ‪Café Artimaña - ‬7 min drive
  • ‪Baguales Brewery & Restaurant - ‬7 min drive

About this property

AKA Patagonia

  • AKA Patagonia is a great choice for a stay in Natales. Free perks include WiFi, self parking, and self-serve breakfast daily between 4:00 AM and 1:00 PM. Free bike rentals, a terrace, and a garden are other highlights.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • A virtual front desk provides assistance to guests
    • Guests are required to download the property's WHATSAPP mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 4:00 AM–1:00 PM

Services

  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Virtual front desk

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Home comfort

  • Heating (climate-controlled)
  • Espresso maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Yard
  • Heated floor (bathroom)

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed during May, June, July, and August.

Children & extra beds

  • Rollaway beds are available for CLP 50.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

AKA Patagonia Lodge

AKA Patagonia Natales

AKA Patagonia Lodge Natales

Frequently asked questions

Is AKA Patagonia currently open?

The property is closed during May, June, July, and August.

Does AKA Patagonia offer free cancellation for a full refund?

Yes, AKA Patagonia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at AKA Patagonia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at AKA Patagonia?

Yes, there's free self and extended parking.

What are the check-in and check-out times at AKA Patagonia?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at AKA Patagonia?

No, this lodge doesn't have a casino, but Puerto Natales Casino (7-min drive) is nearby.

What is there to do at AKA Patagonia and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities like a picnic area and a garden.

Does AKA Patagonia have any outdoor private spaces?

Yes, every room features a deck or patio and a yard.

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Reviews

AKA Patagonia Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a lovely touch, excellent, good, delicious, and sufficient. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Bed
Service staff
Breakfast
Room

Reviews

Verified

10/10 Exceptional

I loved the concept of the hotel in general. Nice room. Great amenities. Fran (at thecreception) was very kind and amazing on everything.
Rogerio, 1-night trip
Verified

10/10 Exceptional

The welcome and breakfast were terrific. Loved the hot tub too!
jennifer, 1-night trip
Verified

8/10 Very good

The rooms are modern and the breakfast is delicious every day. We had a few issues which weren’t resolved during our entire 4 night stay (blinds being broken, lost item erc.) but it didn’t stop us having a lovely time.
Victoria, 5-night trip
Verified

8/10 Very good

The lady on reception was very helpful on our arrival. We had a take away breakfast which was lovely. The tiles in the shower need to be repaired. The water from the shower has weakened the grout and the tiles anre loose annd the grout comes out while you shower. Only one negative we arranged a taxi for 6.15am with the reception lady with a taxi man she arranged called Daniel. Also he did nut arrived and caused a little distress as we had a busy to catch and had to wait for it to arrive.
HILLARY, 1-night trip
Verified

8/10 Very good

Clean and comfy room Great breakfast Amazing vibe However the Hot tub water did not feel right to soak in. It was not clear nor treated and it seemed that there was some rot wood areas
Marilyn, 1-night trip
Verified

10/10 Exceptional

Very nice and helpful staff, easy checkin, rooms nice, great rain shower, the breakfast was top notch
Chris, 1-night trip
Verified

10/10 Exceptional

Very cute hotel! Very friendly staff. Great scenery as well.
Yiwei, 1-night trip
Verified

10/10 Exceptional

Lovely little boutique property just outside the town. Extremely easy to get to and from to allow for a perfect balance of R&R and access to town. Beds are extremely comfortable and the hostess is so extremely kind and welcoming.
Erica, 2-night trip
Verified

10/10 Exceptional

Super nice and friendly staff. Breakfast is very good and sufficient. We took the gravel road to the property but it’s only 2 km . Very quiet and small . Highly recommended.
Yen, 1-night trip
Verified

8/10 Very good

The place is very clean and beautiful. Bathrooms are modern and again super clean, they have towel warmers. There is a dining and living room area with bath also. They have table games that we enjoyed, coffee, hot water, cold water. Breakfast is excellent.
Maria, 1-night trip
Verified

10/10 Exceptional

Beautiful place! So very clean and comfortable. Great decor. Breakfast was good. Great concept of having breakfast in the fridge ready for us. Also, being able to cook our own eggs, Brilliant! The only thing is it is not in town and is a bit out of the way. If you have a car it should be no problem because they have a parking area.
2-night trip
Verified

10/10 Exceptional

AKA Patagonia is a great choice for those looking for a more secluded, premium hotel experience in Puerto Natales but without the high prices of other similar hotels. The cabins are a bit small but were well appointment, and the bed was incredibly comfortable. It was easy for Uber drivers to pick us up and drop us off (a convenient location for going to town for dinner or going to the park for the day). We didn't have a car but parking looked easy as well. We enjoyed hanging out in the lobby area where they have a kitchen you can use to cook food and the breakfast each morning was a lovely touch. Also the wifi was strong. 10/10 would stay here again!
Jacquelyn, 1-night trip
Verified

10/10 Exceptional

Perfect!
Gabriel, 3-night trip
Verified

8/10 Very good

Love the simple Nordic aesthetic but the Onsen-like tube could have been wormer and/or have temperature control. I didn’t mind the remoteness, but getting a taxi or uber to town can be a challenge. An attendant at breakfast would be nice bcz I wanted to broil eggs but couldn’t find pots and pans. Overall, I wish I had more time just to enjoy the serene place.
phil, 1-night trip
Verified

10/10 Exceptional

Away from downtown noice
Gopala, 3-night trip
Verified

10/10 Exceptional

Excellent hotel
Verified

10/10 Exceptional

AMAZING!!

This hotel is AMAZING! Friendly and helpful staff, super clean and beautiful rooms. Will always stay there while in the area.
Cassandra, 1-night trip
Verified

6/10 Good

This is more of a hostel situation, where you are very much on your own because the staff is never around
Ben, 2-night trip
Verified

10/10 Exceptional

Highly recommend
Bohdonna, 1-night trip
Verified

10/10 Exceptional

What an amazing time we’ve had here! It’s a few miles away from the downtown, but that means we’ve had gorgeous views, nice walks, peaceful days and nights. The owners are so kind and everything is tech-friendly and “auto-service.” Breakfast was ready to go the night before and that was perfect for our early days. They have an awesome coffee machine that makes great espresso, too! The rooms are comfortable and the rain show is awesome! They even remembered to celebrate our honeymoon, which was so thoughtful. I absolutely recommend this place and we’d easily come back!
4-night trip
Verified

4/10 Fair

While the hostess and the design vibe of the hotel were amazing, the rooms are a bit old - with falling blinds and moldy spots in corners. The superior room’s hot tub is also a very awkward feature as it is placed outside of the room, and the night of our stay the wind was freezing and strong. Other than that the superior room is exactly the same as the regular.
YU TAI, 1-night trip
Verified

4/10 Fair

The cabins/rooms are nice & modern. Everything else about the experience was not positive. The site does not have anyone working there the majority of the time, so you are on your own to check in & stay there. That is normally not an issue, but the staff does not communicate or follow-up with information that is vital. I called to set up a late check in and had to follow up with 2 additional calls. On the 3rd call I was told they would send the information on the What App, which I advised I did not have. I requested text as the form of communication. He agreed and we texted from that point on. He never sent the lock code or our cabin number because he was not in the office. He said he would send the next morning. I texted the next morning to remind him to send the information. I did not receive any information because he failed to communicate with the other person these instructions. I had to make other arrangements for the nights stay. I finally received the information the 2nd day when I called (again). It was then explained that the information was sent, but it was not communicated to the other person that it needed to be texted. We finally got into the room. The breakfast the next morning was ok. There are a lot of places to stay in Punta Arenas that are much better than AKA and that have a desire to meet the minimum customer service requirements. This is not an isolated experience. There were 3 other guests that had similar issues/problems.
Michael, 2-night trip
Verified

10/10 Exceptional

Tout était parfait Merci
Fabrice, 4-night trip
Verified

10/10 Exceptional

Excelente, mas sem cama para crianças.

Excelente. Hotel novo, confortável, ótimo café da manhã. Mas, fiz a reserva para um casal e uma jovem e não tinha cama para a minha filha. Também não conseguiram toalhas para ela.
SIMONE, 1-night trip
Verified

10/10 Exceptional

Muy bonito
Jose, 1-night trip