The weather was nice. The hotel room, staff and service were great.
Nicole
Nicole,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
arleen
arleen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Great stay
Hotel beds were amazing, things were clean and staff were excellent. Major perk was the door staff; they even made sure my kid didn’t run out into the street while trying to get into the car. Everyone on site absolutely understood the assignment. Amazing place.
Kayla
Kayla,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Ethan
Ethan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 4 日
Hotels.com advertises lounge access with room and dates I selected. The lounge is closed on Saturdays and Sundays. It took hours to convince hotels.com of the error, of which they were declaring I had not read the fine print. There was no fine print or policy stating the closed dates on their website. In the end I received 10% deduction and 1000% aggravation. Hotels.com is quickly becoming irreverent.
MATTHEW
MATTHEW,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Tesa
Tesa,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 25 日
DANIEl
DANIEl,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 16 日
Beautiful bones, unrestful night
The room was not very clean. The floors were especially dirty. The decor and bed were nice as well as the view of the city. However, if you stay in this room 1006 be prepared to be up all night listening to car alarms as the hotel is situated right next to a garage. Literally we had at least 10 car alarms going off that seemed to never stop. My niece who lives in Chicago says that’s what people do to locate their vehicle! I was thinking it was car theft. Also hotel staff are very deceptive. They told us we had a $25 credit to the restaurant, so of course we spent 140 there thinking they would credit us that 25 dollars on our bill. The waitress even said that is how it would work. When I checked out they charged me this “destination fee” for 25 bucks plus two extra taxes. When I asked about it the manager said that’s how it works? They charge you an additional amount of money? It made zero sense. I also used the Hilton parking garage for a fee of $70 that I was told to pay at this hotel. After I left early in the morning the validated ticket they gave me wouldn’t work. So I had to sit there stopping traffic to call them at the hotel while my husband called the parking garage to get the gate to open. I honestly think this hotel has beautiful features in the lobby but I seriously question the management of this hotel. Beware!