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The Queen at Chester Hotel, BW Premier Collection

4.0 star property
Victorian hotel with restaurant, near Chester City Walls

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Photo gallery for The Queen at Chester Hotel, BW Premier Collection

Classic hotel entrance with a prominent corner position and multiple stories.
Enjoy a drink at the bar, which offers a selection of beverages and comfortable seating.
Relax in a serene outdoor seating area surrounded by decorative elements and umbrellas.
Relax in a serene space with a central seating area, lush greenery, and a large window offering a view of the exterior.
Relax in a traditional space with a plush seating area and elegant dining table.
In the heart of the city, The Queen at Chester Hotel, BW Premier Collection offers a tranquil retreat with breakfast and dinner at Kings Quarters. Unwind by the fireplace in the lobby or take in scenic views from the garden and terrace. With free WiFi, helpful staff have left guests feeling well taken care of.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Connecting rooms available
  • Parking available
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY575
CNY690 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Relax in a stylish room with a large bed, bench, and single chair, surrounded by a geometric patterned design.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Relax in a spacious room with a large bed, a comfortable chair, and a decorative wall panel featuring a framed portrait.

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Relax in a classic room with a large bed, wooden headboard, and cozy seating area.

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Restful retreat with a large bed, bedside tables, and a beautiful framed artwork.

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Relax in comfort with a large bed, sofa, and armchair, surrounded by a geometric-patterned headboard and sheer curtains.

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Relax in a stylish room with a large bed, reading lights, and a spacious wardrobe.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Relax in a stylish room with a large bed, desk, and comfortable chair.

Deluxe Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Two large beds with tufted headboards flank bedside tables and lamps, set against a geometric-patterned wall.

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
City Rd, Chester, England, CH1 3AH

What's nearby

  • Chester Cathedral - 13 min walk - 1.2 km
  • Chester City Walls - 13 min walk - 1.2 km
  • University of Chester - 15 min walk - 1.3 km
  • Chester Racecourse - 3 min drive - 2.0 km
  • Chester Zoo - 6 min drive - 3.8 km

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Manchester Airport (MAN) - 39 min drive
  • John Lennon Airport (LPL) - 40 min drive
  • Chester Station - 1 min walk
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 10 min drive

Restaurants

  • ‪Town Crier - ‬1 min walk
  • ‪Istanbul BBQ - ‬6 min walk
  • ‪The Old Harkers Arms - ‬5 min walk
  • ‪The Deva Tap - ‬4 min walk
  • ‪Hoole Fish Bar - ‬7 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

The Queen at Chester Hotel, BW Premier Collection puts you just a 5-minute drive from Chester City Walls and Chester Racecourse. Guests looking for a bite to eat can check out Kings Quarters, which serves breakfast and dinner. A bar/lounge, a terrace, and a garden are other highlights at this Victorian hotel. Fellow travelers love the helpful staff and breakfast.

Languages

English, Hindi, Polish

More about this property

VISIBILITY

At a glance

Hotel size

    • 218 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Uncovered onsite self parking (GBP 15 per night)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Banquet hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Kings Quarters - This restaurant serves breakfast and dinner.
Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50.00 per pet, per day

Parking

  • Uncovered self parking costs GBP 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester
HELP_OUTLINE

Frequently asked questions

Are pets allowed at The Queen at Chester Hotel, BW Premier Collection?

Yes, pets are welcome. There's a charge of GBP 50.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at The Queen at Chester Hotel, BW Premier Collection?

Yes. Self parking costs GBP 15 per night.

What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Queen at Chester Hotel, BW Premier Collection and nearby?

The Queen at Chester Hotel, BW Premier Collection has a garden.

Are there restaurants at or near The Queen at Chester Hotel, BW Premier Collection?

Yes, there's an onsite restaurant, Kings Quarters.

What's the area around The Queen at Chester Hotel, BW Premier Collection like?

The Queen at Chester Hotel, BW Premier Collection is in the heart of Chester, a short 1-minute walk from Chester Station and 16 minutes' walk from Chester City Walls. Travelers say the area is walkable and good for families.

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The Queen at Chester Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Lobby
Train station
Food
Bar
Bed

What guests liked

  • Breakfast was very good with a great selection and delicious food. (74 reviews)
  • The restaurant served excellent food with a good choice of options and the staff were very friendly and helpful. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Lovely Victorian station hotel, beautifully decorated in the traditional style. Great location
Gail, 2-night trip

10/10 Excellent

Great hotel, spacious, good breakfast.
Carl, 1-night trip

8/10 Good

Staff were great at check-in
Colin, 2-night trip

10/10 Excellent

The Queen Hotel, is excellent, the staff are very friendly, helpful and polite.
Anthony, 2-night trip

8/10 Good

Great hotel in great location close to the station and a short walk to city centre. Would recommend.
Amy, 1-night trip

10/10 Excellent

Hotel nice and quiet, lots of lovely restaurants in the city centre about 15 mins walk. Hotel bar was nice and open late.
Jo, 1-night trip

8/10 Good

A nice hotel but a fair wee walk into town
Alastair, 1-night trip

10/10 Excellent

We enjoyed our stay at the hotel. The bed and beddings were comfortable and clean and the bathroom was well provisioned (we particularly liked the shower). We only stayed one night but had a really restful time. The hotel also offers an excellent baggage storage service which we loved as we could store our heavy luggage while we explored the beautiful town of Chester.
Leonard, 1-night trip

8/10 Good

It was close to transport,parking was easy and close to the town
Margaret, 1-night trip

10/10 Excellent

Great stay
Chris, 1-night trip

10/10 Excellent

We have visited this hotel on several occasions and it is lovely to see it after the refurbishment. It has been done to a very high standard and the dining options available are excellent.
Catherine, 2-night trip

10/10 Excellent

The property was full of character. Very spacious with several areas to relax inside and outside. The food was excellent on both breakfast and evening meal. The bedroom was spacious. Staff friendly and helpful.
Julie, 2-night trip

10/10 Excellent

Such a beautiful hotel, so clean and tidy, would definitely stay again.
T, 2-night trip

10/10 Excellent

The hotel interior is beautiful and clean
Andy, 3-night trip

10/10 Excellent

Breakfast was brilliant. The room was great. The courtyard was a splendid place to sit and relax
Sam, 2-night trip

8/10 Good

The building was beautiful!
Derek, 1-night trip

10/10 Excellent

Great hotel staff super friendly everyone was very welcoming woukd definitely recommend right infront of the station too.
Mohamed Yusuf, 1-night trip

8/10 Good

It was an awesome stay, beautiful stay. Close to all important sites
Bhanu Priya, 2-night trip

10/10 Excellent

Fantastic hotel! Great location. Great service…
Chris, 2-night trip

2/10 Terrible

Waited in a quite big queue for around 15 minutes just to book in whilst worrying about getting a parking ticket outside as only allowed 20 minutes waiting as only one staff member on reception. The next day I saw more people queuing. The facilities and room and cleanliness of the whole hotel are excellent so sort out the issues at reception
Janet, 2-night trip

8/10 Good

Na
Thomas, 1-night trip

8/10 Good

Easy to find , has parking and helpful staff
David, 1-night trip

10/10 Excellent

Lovely building with lots of character and cute cat. Comfortable room with nice bathroom.
Mairi, 3-night trip

10/10 Excellent

Lovely stay . Plea
Michelle, 1-night trip

10/10 Excellent

Queen Hotel perfect

Chester is a lovely place to stay but staying at the queen hotel makes it just perfect
farrah, 1-night trip