6/10 好
2025 年 5 月 6 日
When we booked we asked to stay in the handicapped room. We were told that was done. When we arrived we were told that the room was not available.
The entry was not set up very well for someone needing to use a walker. The sloped walkway was uneven and the door opened so that you had to walk past the door.
When we got into our room 3 light bulbs did not work.
The clerk Brittany went above and beyond in assisting us . She replaced 2 of the 3 bulbs (as that was all she had). She was very helpful in figuring out which of the 2 remotes to make the TV work.
Overall she was a bright spot in an otherwise unpleasant stay.
Elaine
Elaine,2 晚行程
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