In the heart of Nice, Best Western Plus Hotel Massena Nice offers a warm welcome with dry cleaning services, car rentals on site, and a cozy bar. Take advantage of in-room WiFi, luggage storage, and express check-out for a seamless stay. The helpful staff has received top marks from previous guests.
Best Western Plus Hotel Massena Nice offers a fantastic location, putting you just a 5-minute walk from Place Massena and Avenue Jean Medecin. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Promenade des Anglais and Cours Saleya are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Massena Tramway Station is 3 minutes and Opera - Vieille Ville Tram Station is 4 minutes.
At a glance
DONE
Hotel size
110 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets stay free (dogs and cats only, 1 total, up to 11 lbs per pet)
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite valet parking (EUR 35 per night; includes in/out privileges)
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
Room service (limited hours)
What to do
Beach nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1906
Safe-deposit box at front desk
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Fireplace
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Valet parking costs EUR 35 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Hotel Massena
Massena Hotel
Best Western Plus Hotel Massena Nice
Best Western Plus Hotel Massena
Best Western Plus Massena Nice
Best Western Plus Massena
l Hotel Massena
Best Plus Massena Nice Nice
Best Western Plus Hotel Massena Nice Nice
Best Western Plus Hotel Massena Nice Hotel
Best Western Plus Hotel Massena Nice Hotel Nice
Frequently asked questions
Are pets allowed at Best Western Plus Hotel Massena Nice?
Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 11 lbs per pet. Food and water bowls are available.
Is parking offered on site at Best Western Plus Hotel Massena Nice?
Yes. Valet parking costs EUR 35 per night.
What are the check-in and check-out times at Best Western Plus Hotel Massena Nice?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Hotel Massena Nice?
No, this hotel doesn't have a casino, but Casino Ruhl (8-min walk) and Beaulieu-sur-Mer Casino (12-min drive) are both nearby.
What's the area around Best Western Plus Hotel Massena Nice like?
Best Western Plus Hotel Massena Nice is in Nice City Centre, a short 3-minute walk from Massena Tramway Station and 6 minutes' walk from Promenade des Anglais. Travelers give top marks for the hotel's prime location.
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Reviews
Best Western Plus Hotel Massena Nice Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.2
Location
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, excellent, superb, and lovely with a good selection and varied reviews of quality. (30 reviews)
The hotel is within walking distance to the beach, offering easy access to this popular destination. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Breakfast
Beach
Old town
Bathroom
Restaurant
Shopping
Bed
Reviews
Verified
6/10 Good
Jun 1, 2026
Great location right in the mix of all action,
The hotel is perfect for sleeping
Jennifer
Jennifer, 3-night trip
Verified
8/10 Very good
Jun 1, 2026
Good location in city
kristoffer
kristoffer, 1-night trip
Verified
8/10 Very good
May 21, 2026
Well located hotel, good rooms slightly outdated.
Very good for shopping and nearby restaurants.
Olivier
Olivier, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Very good location, very good service, very good rooms.
Ariel
Ariel, 1-night trip
Verified
8/10 Very good
Apr 9, 2026
We had front facing room on the 2nd floor & opted for a balcony which was really nice. The room was clean & comfortable. The decor was a little dated & i did think it needed fresh pillows but overall very comfortable. The breakfast was lovely with very good choices & quality of food. The hotel had a poster showing where the locally- sourced food came from. The staff were very helpful & friendly. Location excellent, just off the main square & very close to bus & tram stops. I would stay there again.
Dawn
Dawn, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2025
staff very helpful with directions, how and where.
clean room, great location, good amenities
Rick
Rick, 6-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Good breakfast, service was great.
Melissa
Melissa, 3-night trip
Verified
6/10 Good
Mar 29, 2026
We had a deluxe room which was very basic. Tiny toilet , poor shower over bath, heating not working. Travel lodge type room. Canteen style breakfast. Excellent location but definitely not 4 star. Extremely helpful reception staff.
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Great location, it is clean, staff are very friendly.
Frank
Frank, 4-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Small room, reasonable price, great location and easily walkable to main shopping areas and the beach.
John
John, 4-night trip
Verified
10/10 Exceptional
Mar 22, 2025
Great location and amazing staff!
Julie
Julie, 8-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Stayed here a few times before. Staff are lovely, friendly and always happy to assist
Matthew
Matthew, 6-night trip
Verified
10/10 Exceptional
Dec 10, 2024
Good value and great location.
John
John, 2-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Nice staff, prefect location
SVETLANA
SVETLANA, 4-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Great location! Very nice staff. Would recommend
Laurel
Laurel, 3-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Excellent stay with so many dining options.
Very walkable, hotel is slightly dated but that does not dampen anything. It was an amazing stay thanks to breakfast and front desk staff.
Gurjeev
Gurjeev, 5-night trip
Verified
10/10 Exceptional
Sep 7, 2025
The staff here is incredible. Great location, older property but some sections and rooms are newer.
Hope
Hope, 6-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Superb reception staff. Extremely helpful and pleasant.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Convenient to transportation, the beach, dining.
Staff was super!
Loretta
Loretta, 7-night trip
Verified
10/10 Exceptional
Feb 20, 2024
Great staff and location 😍
Barinia
Barinia, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
This is my 4th time at this hotel. Always a pleasure, front desk is always friendly, professional and provides amazing service. Location is excellent close to everything and walking distant to old town, the sea, restaurants and shopping. Thanks for a great stay!
Veronica
Veronica, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2024
Great hotel
Friendly staff, great location. Good breakfast.
Scott
Scott, 3-night trip
Verified
10/10 Exceptional
Sep 13, 2025
The staff was friendly. The property was close to restaurants and transportation. The breakfast buffet was really good. The only thing is the shower and bathroom were very small.
Leonard
Leonard, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Everything was perfect!
I feel like the level of service is high enough to give 5 star, and I can’t forget the kindness and thoughtfulness of the complimentary candy!!
Definitely I will book again👍
choi
choi, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Great hotel in a great location just off the ‘Place Masséna’, which was very easy to get to via tram 2 from the airport. The welcome was warm and the staff very friendly and couldn’t do enough for you. The hotel itself was very clean and the breakfast was superb, again with the staff being very attentive to your needs!👍
When leaving to come home we needed to to check out before breakfast started but we were presented a take away breakfast bag with coffee👍
Our 1st time to Nice and won’t be out last and when we return will definitely be booking the Best Western Plus Hotel Massena Nice. Could not recommend highly enough.