The valet service was exceptional. The highly professional staff provided outstanding assistance, exceeding expectations. Furthermore, their extensive local knowledge facilitated excellent recommendations for dining and grocery shopping.
Edgar
Edgar,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Good stay
Was there on vacation for 3 days, nice hotel over all, a but dated but it was quiet clean and comfortable
Rami
Rami,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Evelyn
Evelyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Buena
CESAR G
CESAR G,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Happy customer
My stay with my family was excellent!!! Check-in was quick and easy. The room was nice and clean. Great view from the window. Will definitely go back!
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Elaine
Elaine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Good overall
Very nice hotel. The people at the cafe were very kind to us.
The pillows made me get a neck ache.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 8 日
Wenhan
Wenhan,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
Overcharge
The Westin hotel didn't put me in the system with the hotel app I got charged twice on hotels .com and at the hotel they hotel did apologize for the inconvenience but wasn't given anything in return I still have the charge in my account and will have to wait till it clears besides that mess up it was good.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 27 日
LaQuetta
LaQuetta,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Long Beach 2 day trip
Great stay at this perfectly located hotel along Ocean Blvd. with views of the harbor, and the Breakers Hotel down the street. Clean, friendly and accommodating staff. Check in was easy and we were graciously upgraded and got a room on the 11th floor. Spacious, great lighting and big sink in the bathroom. Walking distance easy and close to everything. Felt safe and secure. Definitely staying there again when in town. Plus, I noticed three airlines and performers from theater across the street utilizing the hotel hospitality.
Summer
Summer,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Westin great. Hotels Support and Pacific Inn suck.
The Westin was perfect, unlike the Pacific inn in San Pedro where they were 100% blatant liars. Oh and hotels.com has zero provisions to protect customers from lying hotels.
Bruce
Bruce,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Lorie
Lorie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
LORENA
LORENA,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 10 日
The staff at the westin long beach are incredible and I in no way wish this review to reflect them at all. They were helpful and even put me in a very fancy suite when I was having a hard time a month ago travelling home around the time of the first fires. My concern is that upon arriving home, I immediately went to the hospital were I was told I contracted scabbies. I had to throw out my belongings and buy meds. There is no possible way I would have contracted the infestation from anywhere else --- I was in one location for 6 weeks and I am immunocompromised thus extremely careful with my surroundings. I believe that the very large two level suite hotel room sat for some time without changed sheets or being serviced which is a secret breeding ground for dust mites. I have called the hotel over 25 times this month, to be transfered to over 15 different people, relaying the story over and over again. I've called expedia who said they could refund me if they are able to get in touch with the manager but they too haven't been able to. The manager has left me two voice mails but every time I call back they are not available. I've emailed asking for a set callback time to no response, and I've emailed customer service and have received no response in 10 days. My case number is 653749755 and I'd very much like a refund as soon as possible. The time I have spent just trying to communicate to a person and to inform the hotel for other peoples safety is quite a lot this past month.