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Palace Hotel Tokyo

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Surrounded by Tokyo's Imperial Palace East Gardens, Palace Hotel Tokyo is a serene retreat. Take advantage of shopping on site, indulge in French cuisine at ESTERRE or unwind with yoga classes and massage treatment rooms. With free WiFi and multilingual staff, guests appreciate the helpful service.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Separate bathtub and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY5,106
CNY6,459 total
Jun 28 - Jun 29

Why we love this property

Work meets play
Located in the city center's business district, this hotel offers meeting rooms and spa services. Unwind with massages, hot tub, and 24-hour room service.
Flavor-filled dining spots
Taste French cuisine at the on-site restaurant, indulge in full breakfast, or unwind at the cafe. This hotel also boasts 3 bars for evening refreshment.
Blissful spa retreat
A full-service spa offers daily treatments including massages and facials. The garden, sauna, and hot tub create perfect relaxation spots. Yoga classes await.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

9.6 out of 10
Exceptional
(27 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(12 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)
  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

9.6 out of 10
Exceptional
(12 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite Room

Executive Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite Room

  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Garden Suite Room

Garden Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite Room

  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Chiyoda Suite Room

Chiyoda Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite Room

  • Park view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Park Suite

Living area | LCD TV, DVD player, pay movies

Park Suite

  • Sleeps 2
  • Free WiFi

View all photos for Palace Suite

Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

Palace Suite

  • Sleeps 2
  • Free WiFi

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

  • Sleeps 3
  • Free WiFi

View all photos for Park Suite

Park Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Park Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Suite King

Premier Suite King | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

  • Park view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite Twin

Premier Suite Twin | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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The price is CNY3,060
CNY3,871 total
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About the neighborhood

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Imperial Palace East Gardens - 3 min walk - 0.3 km
  • Marunouchi Building - 6 min walk - 0.6 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 13 min walk - 1.2 km
  • Hibiya Park - 15 min walk - 1.3 km

Getting around

  • Haneda Airport (HND) - 41 min drive
  • Tokyo Station - 6 min walk
  • Yurakucho Station - 17 min walk
  • Kanda Station - 18 min walk
  • Otemachi Station - 1 min walk
  • Nijubashimae (Marunouchi) Station - 6 min walk
  • Takebashi Station - 13 min walk

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪カレーショップ C&C - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪Tully's Coffee - ‬4 min walk

About this property

Palace Hotel Tokyo

  • When you stay at Palace Hotel Tokyo, you'll be in a great location, within just a 10-minute walk of Imperial Palace East Gardens and Museum of the Imperial Collections. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a 24-hour fitness center. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Otemachi Station is steps away and Nijubashimae (Marunouchi) Station is 6 minutes.

At a glance

DONE

Hotel size

    • 284 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 3300 per night; includes in/out privileges)
    • Onsite valet parking (JPY 4300 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Yoga classes
  • Shopping

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian cotton sheets
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Evian Spa Tokyo has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ESTERRE - This restaurant specializes in French cuisine and serves lunch and dinner.
GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 6900 per person

Children & extra beds

  • Rollaway beds are available for JPY 40000.0 per night

Parking

  • Self parking costs JPY 3300 per night with in/out privileges
  • Valet parking costs JPY 4300 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Palace Tokyo

Hotel Tokyo Palace

Palace Hotel Tokyo

Palace Tokyo

Palace Tokyo Hotel

Tokyo Hotel Palace

Tokyo Palace

Tokyo Palace Hotel

Grand Palace Chiyoda

Grand Palace Hotel Tokyo

Hotel Grand Palace Tokyo, Japan

Palace Hotel Tokyo Japan

Palace Hotel Tokyo Hotel

Palace Hotel Tokyo Tokyo

Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo offer free cancellation for a full refund?

Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel Tokyo?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Palace Hotel Tokyo?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel Tokyo?

Yes. Self parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is noon.

What is there to do at Palace Hotel Tokyo and nearby?

Onsite recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Palace Hotel Tokyo?

Yes, ESTERRE offers French cuisine.

What's the area around Palace Hotel Tokyo like?

Palace Hotel Tokyo is in Chiyoda, a short 1-minute walk from Otemachi Station and 20 minutes' walk from Tokyo Imperial Palace.

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Reviews

Palace Hotel Tokyo Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was abundant with a variety of food and beverage options, including both western and Japanese style choices. (21 reviews)
  • The 24 hour gym is fantastic and of top quality. (4 reviews)
  • The spa at this property is of top quality and very clean. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Amenities
Restaurant
Breakfast
Balcony
Family friendly
Food

Reviews

Verified

10/10 Exceptional

Great room. Great staff. Great amenities. Fantastic view.
Seth, 6-night trip
Verified

10/10 Exceptional

Simply stunning. The best luxury hotel I have stayed in for a very long time with a superb choice of restaurants and bars which are just beautiful
Garry, 3-night trip
Verified

10/10 Exceptional

Five star service across the board. Great accommodations, lovely staff, great breakfast. The restaurants on 6th floor are fantastic. We visited during Sakura season and this hotel did not disappoint.
Miguel, 5-night trip
Verified

10/10 Exceptional

Friendly and helpful staff, excellent amenities and buffet breakfast
Kelly, 2-night trip
Verified

10/10 Exceptional

Room was wonderful and staff was magnificent
Debra, 1-night trip
Verified

10/10 Exceptional

Clean and friendly
Tiffany, 4-night trip
Verified

10/10 Exceptional

The Palace Hotel did not disappoint. It was an excellent stay. The staff was helpful, courteous, and knowledgeable. The hotel itself is beautiful and the rooms were spacious and comfortable. .Great location close to the Ginza District and the Imperial Palace. The breakfast had a good variety to choose from.
NATHAN, 3-night trip
Verified

10/10 Exceptional

Our favorite stay in Tokyo! Amazing service and such a beautiful room and amenities.
Sierra, 1-night trip
Verified

10/10 Exceptional

Clean beautiful toons and exceptional helpful staff.
cindy, 1-night trip
Verified

10/10 Exceptional

The hotel was absolutely amazing. Top notch for service, gym, spa, super helpful and polite staff, high quality restaurants, the best breakfast. Our room was huge and clean- simply spotless. It was so quiet as well. The bed was comfortable. 5 stars for everything, highly recommend!
Elena, 4-night trip
Verified

10/10 Exceptional

Great rooms. Super clean
Lance, 2-night trip
Verified

10/10 Exceptional

Staff was excellent, property and views are beautiful and serene in the middle of Tokyo, Highly recommended.
Elaine, 4-night trip
Verified

10/10 Exceptional

Soooooo beautiful and the service was impeccable! Great location too!
Laura, 5-night trip
Verified

10/10 Exceptional

Our room was beautiful, very clean and comfortable! The staff couldn’t have been more courteous and attentive. We would come again on our next visit to Japan.
Eric, 1-night trip
Verified

10/10 Exceptional

The staff were extremely attentive and helpful. I had injured myself on my trip so they were very accommodating in helping with my bags and organising taxis.
James, 1-night trip
Verified

10/10 Exceptional

room very clean and staff helpful
Jack, 3-night trip
Verified

10/10 Exceptional

Clean, spacious, and the staff takes good care of its guests.
David, 1-night trip
Verified

10/10 Exceptional

If I could rate it even higher I would…Not only the hotel is on an excellent location, it offers great facilities and the most amazing service. We re definitely going back.
Athanasios, 7-night trip
Verified

10/10 Exceptional

Beautiful 5 star hotel with service to match and kind staff that looks after your every wish/need; Plenty of breakfast choices in buffet; Walk to Tokyo Station and Ginza is 30” walk or 10” cab ride; Jaw dropping beautiful views of park;
Kathryn, 4-night trip
Verified

10/10 Exceptional

Best Hotel in Best Location
Ali, 1-night trip
Verified

10/10 Exceptional

The staff were all pleasant and spoke solid English. The rooms were clean. The breakfast buffet had a wide variety of food selection. The hotel had a lot of amenities.
Shannon, 4-night trip
Verified

10/10 Exceptional

Wonderful staff, beautiful place, and close to lots of local attractions.
Gavin, 1-night trip
Verified

10/10 Exceptional

One of the best in Tokyo

The ammenities and service were excellent. Highly recommended.
Joseph, 3-night trip
Verified

10/10 Exceptional

Great service and location
Majella O, 2-night trip
Verified

10/10 Exceptional

Excellent property with multiple dining options, great location and excellent staff.
Kevin, 2-night trip