Escape to El Paraiso Hotel Tulum, where a white sand beach and crystal-clear waters await. Unwind with free continental breakfast, bask in the sun at the beachfront dining area or treat yourself to a rejuvenating hot stone massage at the onsite spa. With an outdoor pool, garden bar and coffee shop/cafe nearby Tulum National Park.
Placing you just steps from Playa Paraiso, El Paraiso Hotel Tulum offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Offering a beachfront location, El Paraiso Restaurante serves Mexican cuisine and is open for lunch. This Mediterranean hotel also features a beach bar, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.
At a glance
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Hotel size
15 rooms
Arranged over 1 level
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Beach bar
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's menu
Beach toys
Pool toys
Art supplies
What to do
On a private beach
Free beach club
Beach volleyball
Foosball
Bicycle tour information
Ecotours nearby
Motor boating nearby
Snorkeling nearby
Scooter/moped rentals nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Garden
Mosquito nets
2 outdoor pools
Designer stores on site
Bicycle parking
Full-service spa
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Comprehensive recycling policy
Water dispenser
Outdoor furniture
Mediterranean architecture
Accessibility
Smooth flooring in room
Room amenities
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Balcony or patio
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Champagne service
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Recycling
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Paraiso. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.
Dining
El Paraiso Restaurante - This beachfront restaurant specializes in Mexican cuisine and serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum
Frequently asked questions
Does El Paraiso Hotel Tulum offer free cancellation for a full refund?
Yes, El Paraiso Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Paraiso Hotel Tulum?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at El Paraiso Hotel Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at El Paraiso Hotel Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at El Paraiso Hotel Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at El Paraiso Hotel Tulum and nearby?
Have fun with onsite activities like volleyball and cycling. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Paraiso Hotel Tulum also has a private beach and spa services, as well as a garden.
Are there restaurants at or near El Paraiso Hotel Tulum?
Yes, El Paraiso Restaurante offers beachfront dining, Mexican cuisine, and ocean views.
Does El Paraiso Hotel Tulum have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around El Paraiso Hotel Tulum like?
El Paraiso Hotel Tulum is a short 19-minute walk from Tulum Mayan Ruins and 6 minutes' walk from Las Palmas Public Beach.
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El Paraiso Hotel Tulum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.8/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Beach
Room
Location
Restaurant
National parks
Taxi
Food
Transportation
What guests liked
The beach was described as beautiful, clean, and spectacular with great access to sun loungers and a beach club. (18 reviews)
Breakfast was delicious and had a good variety, with excellent service. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 27, 2025
Un lugar privado, relajado y el personal muy muy amable
Karla
Karla, 2-night trip
10/10 Exceptional
Mar 25, 2025
La ubicación es la mejor de Playa Paraiso, tiene un club de playa y el trato del personal de hacen tener una estadia de ensueño.
Alfonso
Alfonso, 2-night trip
10/10 Exceptional
Aug 8, 2025
We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both.
Julia
Julia, 3-night trip
10/10 Exceptional
Apr 6, 2025
La atención por parte de las señoritas excelente, limpieza de cuartos e instalaciones muy buenos
Alejandra
Alejandra, 1-night trip
10/10 Exceptional
Jan 17, 2025
Staff and service were excellent and I look forward to staying there again. Love the beach area too.
Alan
Alan, 7-night trip
10/10 Exceptional
Mar 9, 2025
Fantastic and welcoming staff
Meghan
Meghan, 1-night trip
10/10 Exceptional
Jul 1, 2025
Keep in mind the sargasm season when choosing a beach front resort. It was still lovely but i wasn't prepared. 😄
Kimberly
Kimberly, 4-night trip
10/10 Exceptional
Feb 7, 2025
Hotel
Ixchel
Ixchel, 2-night trip
10/10 Exceptional
Oct 20, 2024
Great place
Elizabeth
Elizabeth, 4-night trip
10/10 Exceptional
Sep 2, 2024
Great place!
Roberto
Roberto, 2-night trip
10/10 Exceptional
Jan 15, 2025
Un lugar muy seguro y tranquilo
Alejandra
Alejandra, 1-night trip
10/10 Exceptional
Jan 20, 2025
Todo espectacular
Darinel
Darinel, 1-night trip
10/10 Exceptional
Oct 28, 2023
agusticidad
Muy cómodo buena ubicación amabilidad buena habitación 10/10 el desayuno muy muy bueno
Azael
Azael, 2-night trip
8/10 Very good
Mar 14, 2025
The staff was awesome(x10)!!!. Everything was on point. Clean facilities and beutiful beachfront. The only thing that I wish they would provide is dinner so your not out looking for food like Dora the Explorer at night.
Augustine
Augustine, 4-night trip
8/10 Very good
Aug 15, 2024
Buena, lo prueban los seis días de estancia
Carlos
Carlos, 3-night trip
10/10 Exceptional
Jun 9, 2023
The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum.
matthew
matthew, 4-night trip
10/10 Exceptional
Sep 8, 2020
Definitivamente un lugar perfecto para la relajación y paz hotel que tiene un club de playa y cómodas instalaciones
Pickyguy
Pickyguy, 1-night trip
10/10 Exceptional
May 8, 2023
The place is very safe and quiet, eco-friendly, nice place to stay
Roberto Manuel
Roberto Manuel, 3-night trip
10/10 Exceptional
Mar 10, 2025
I did like all the environment except for 1 part of the room, it was under construction and it looked strange even tough it was covered. Besides that, the people and the rest of the hotel were amazing. Thank you.
Eric
Eric, 3-night trip
10/10 Exceptional
Jul 20, 2024
Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.
Gilberto
Gilberto, 1-night trip
6/10 Good
Nov 20, 2024
Complicado complicado complicado... Solo la playa vale la pena
ITZY
ITZY, 1-night trip
10/10 Exceptional
Sep 23, 2023
This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was 👍
Wesley p
Wesley p, 9-night trip
10/10 Exceptional
Jun 18, 2023
We loved the room, beach easy access and views. Hope they can serve dinner some day.