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El Paraiso Hotel Tulum

3.5 star property
Beachfront hotel with spa, near Playa Paraiso

Choose dates to view prices

Escape to El Paraiso Hotel Tulum, where a white sand beach and crystal-clear waters await. Unwind with free continental breakfast, bask in the sun at the beachfront dining area or treat yourself to a rejuvenating hot stone massage at the onsite spa. With an outdoor pool, garden bar and coffee shop/cafe nearby Tulum National Park.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free use of bicycles
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Room service

For families (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
The current price is CNY1,162
CNY1,587 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Exclusive Bungalow, Multiple Beds

  • Sea view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe

Luxury Double Room

  • Sea view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 786 reviews
The price is CNY425
CNY537 total
includes taxes & fees
Apr 14 - Apr 15
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About the neighborhood

Map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Playa Paraiso - 5 min walk - 0.4 km
  • Las Palmas Public Beach - 8 min walk - 0.7 km
  • Tulum Mayan Ruins - 6 min drive - 1.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive
  • Cancun Intl. Airport (CUN) - 103 min drive

Restaurants

  • ‪Carl's Jr. - ‬7 min drive
  • ‪Panza Tulum - ‬8 min drive
  • ‪Playa Pescadores - ‬9 min walk
  • ‪Mezzanine Restaurant - ‬9 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬4 min walk

About this property

El Paraiso Hotel Tulum

Placing you just steps from Playa Paraiso, El Paraiso Hotel Tulum offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Offering a beachfront location, El Paraiso Restaurante serves Mexican cuisine and is open for lunch. This Mediterranean hotel also features a beach bar, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu
  • Beach toys
  • Pool toys
  • Art supplies

What to do

  • On a private beach
  • Free beach club
  • Beach volleyball
  • Foosball
  • Bicycle tour information
  • Ecotours nearby
  • Motor boating nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Garden
  • Mosquito nets
  • 2 outdoor pools
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Comprehensive recycling policy
  • Water dispenser
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Recycling
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Paraiso. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Dining

El Paraiso Restaurante - This beachfront restaurant specializes in Mexican cuisine and serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Administrative fee: MXN 205 per person, per stay
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Does El Paraiso Hotel Tulum offer free cancellation for a full refund?

Yes, El Paraiso Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Paraiso Hotel Tulum?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at El Paraiso Hotel Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at El Paraiso Hotel Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at El Paraiso Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at El Paraiso Hotel Tulum and nearby?

Have fun with onsite activities like volleyball and cycling. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Paraiso Hotel Tulum also has a private beach and spa services, as well as a garden.

Are there restaurants at or near El Paraiso Hotel Tulum?

Yes, El Paraiso Restaurante offers beachfront dining, Mexican cuisine, and ocean views.

Does El Paraiso Hotel Tulum have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around El Paraiso Hotel Tulum like?

El Paraiso Hotel Tulum is a short 19-minute walk from Tulum Mayan Ruins and 6 minutes' walk from Las Palmas Public Beach.

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Reviews

El Paraiso Hotel Tulum Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is beautiful, clean, and offers stunning sunrises, with comfortable lounge beds and a variety of amenities. (20 reviews)
  • Breakfast was delicious and had a good variety, with many guests praising its quality and service. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Beach
Room
Location
Restaurant
National parks
Sunrise
Building
Taxi

Reviews

Verified

10/10 Exceptional

Nice and clean room, amazing location on the beach and helpful staff.
Rhys, 2-night trip
Verified

10/10 Exceptional

Very friendly staff with a familiar feel, the room was nicely decorated.
Trond, 2-night trip
Verified

10/10 Exceptional

Beautiful beach, very nice staff, comfortable room.
denis, 6-night trip
Verified

10/10 Exceptional

This is an amazing place to stay. I would stay again for sure. Very nice beach and you can take the electric car to go to the ruins. The only thing to keep in mind is that getting in and out of the hotel requires ordering a taxi from the hotel since they don't let anyone in and out of the park where the hotel is located. Very friendly staff and the room is very well equipped.
Mehiar, 4-night trip
Verified

8/10 Very good

it is 20 mins walk away from the Maya Ruins, we didnt chekc that in the first day. And there are free electric busses that take you the ruins in less than 10 minutes
Yakup, 3-night trip
Verified

10/10 Exceptional

Staff and service were excellent and I look forward to staying there again. Love the beach area too.
Alan, 7-night trip
Verified

10/10 Exceptional

Great place!
Roberto, 2-night trip
Verified

10/10 Exceptional

Great place
Elizabeth, 4-night trip
Verified

10/10 Exceptional

Fantastic and welcoming staff
Meghan, 1-night trip
Verified

10/10 Exceptional

The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum.
matthew, 4-night trip
Verified

10/10 Exceptional

The staff was very friendly and attentive. The restaurant onsite did not stay open very late so we had to get dinner offsite quite often.
Amy, 6-night trip
Verified

10/10 Exceptional

The place is very safe and quiet, eco-friendly, nice place to stay
Roberto Manuel, 3-night trip
Verified

10/10 Exceptional

Hotel
Ixchel, 2-night trip
Verified

10/10 Exceptional

The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind.
Amy, 7-night trip
Verified

10/10 Exceptional

This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was 👍
Wesley p, 9-night trip
Verified

10/10 Exceptional

Staff is extremely nice and polite.
Moris, 2-night trip
Verified

10/10 Exceptional

We loved the room, beach easy access and views. Hope they can serve dinner some day.
Monica, 4-night trip
Verified

10/10 Exceptional

Clean, quiet, and safe!
Cheryl, 2-night trip
Verified

10/10 Exceptional

Keep in mind the sargasm season when choosing a beach front resort. It was still lovely but i wasn't prepared. 😄
Kimberly, 4-night trip
Verified

10/10 Exceptional

Perfect beach hotel.

I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.
Mark, 1-night trip
Verified

10/10 Exceptional

Perfect location, right on the beach. Nice staff.
Linda, 1-night trip
Verified

10/10 Exceptional

Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.
Gilberto, 1-night trip
Verified

10/10 Exceptional

We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both.
Julia, 3-night trip
Verified

10/10 Exceptional

The staff was very helpful and pleasant. The room was clean, comfortable and quiet. The beach location was very nice. Could have stayed longer.
Claude, 3-night trip
Verified

10/10 Exceptional

Everything was perfect! It’s truly paradise.
Emily, 1-night trip