Near Wells Cathedral, The Crossways offers a tranquil retreat with free English breakfast and picturesque views from the terrace. Enjoy the convenience of in-room WiFi, laundry facilities, and a well-equipped business center - all while being surrounded by helpful staff.
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU
What's nearby
Glastonbury Festival Site - 6 min drive - 3.1 km
Wells Cathedral - 12 min drive - 7.1 km
Glastonbury Tor - 15 min drive - 12.1 km
Wookey Hole Caves - 23 min drive - 10.6 km
Cheddar Gorge - 30 min drive - 25.5 km
Getting around
Bristol International Airport (BRS) - 56 min drive
Castle Cary Station - 16 min drive
Frome Station - 26 min drive
Bruton Station - 28 min drive
Restaurants
The George Inn - 8 min drive
Fosso Lounge - 11 min drive
Strangers with Coffee - 10 min drive
The Crown at Wells - 11 min drive
Tuckers Fish And Chip Shop - 10 min drive
About this property
The Crossways
When you stay at The Crossways, you'll be within a 15-minute drive of Wells Cathedral and Kilver Court. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this luxurious inn include a snack bar/deli and a terrace. Fellow travelers love the helpful staff and overall property condition.
At a glance
DONE
Hotel size
22 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning
Restaurant
Bar/lounge
Barbecue grills
Snack bar/deli
Working away
Business center
4 meeting rooms
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Facilities
Terrace
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet
Frequently asked questions
Does The Crossways offer free cancellation for a full refund?
Yes, The Crossways does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Crossways?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Crossways?
Yes, there's free self parking.
What are the check-in and check-out times at The Crossways?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at The Crossways and nearby?
Recommended spots to visit include Wells Bishop's Palace (4.1 mi) and Wells Cathedral (4.2 mi), along with Kilver Court (4.8 mi) and Glastonbury Tor (6 mi).
Are there restaurants at or near The Crossways?
Yes, there's an onsite restaurant.
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Reviews
The Crossways Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent, with many guests praising its quality, presentation, and variety. (29 reviews)
The in-room jacuzzi bath was a lovely extra and a highlight of the stay. (3 reviews)
The spa bath in the room was a nice extra and a jacuzzi bath was to die for. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Food
View
Bed
Bathroom
Location
Shower
Bar
Reviews
Verified
10/10 Exceptional
Mar 21, 2026
Great venue and lovely staff. Good food with a Nepalese section. This is our 6th stay and we'll be back. Very convenient for Bath and West showground.
Gareth
Gareth, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Very friendly staff; clean, spacious, comfy executive room; comfy and welcoming bar/lounge area; very quiet location; first class food.
Brigitte
Brigitte, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Lovely stay, breakfast included and was lovely, room was lovely and cosy
Natalie
Natalie, 1-night trip
Verified
8/10 Very good
Jan 5, 2026
Lovely large bedrooms and spotlessly clean. I didn’t eat at hotel but husband and children said food in evening was average but a nice breakfast with lots of choice.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Superb Friendly Hotel with excellent staff and great food
David
David, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Fantastic as always.
Great food, great room, great service.
Liam
Liam, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Comfortable breakfast excellent pleasant staff. I would book afain
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Great hotel, well located to explore the area
Mr G
Mr G, 2-night trip
Verified
10/10 Exceptional
Feb 26, 2025
Friendly staff, good food, clean comfortable room
Eileen
Eileen, 2-night trip
Verified
10/10 Exceptional
Aug 25, 2024
Fantastic stay,comfortable bed,wonderful shower and a great location.
Leanne
Leanne, 2-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Perfect!
A beautiful clean hotel in the middle of nowhere which made it even better! Travelled down for a wedding at Pennard Farm and didnt know what to expect but a really lovely place.
Staff were really friendly and welcoming and breakfast was beautiful.
A truly pleasant stay.
Lisa
Lisa, 1-night trip
Verified
8/10 Very good
Oct 27, 2024
Really nice country setting, friendly staff, great breakfast
Jon
Jon, 1-night trip
Verified
8/10 Very good
Oct 15, 2025
Bar had lots of choice. Room overall was clean, although the bin hasn't been emptied.The bed was comfy and the shower Easy and safe parking
Stefan
Stefan, 4-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Country comfort
Delightful small hotel in the countryside. Plenty of parking space. Tastefully decorated, quality fittings, clean and comfortable. Good restaurant with excellent food and service. Excellent place for a quiet holiday, or stopping place for a driving holiday through Somerset.
Raymond
Raymond, 1-night trip
Verified
8/10 Very good
Oct 14, 2025
Bar had lots of choices. The room was clean, although the bin hasn't been emptied. Comfy bed and a good working shower and bathroom. Very friendly staff. Breakfast could do with fresh fruit, most is out of tins.
Stefan
Stefan, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2025
A great find! Lovely hotel with oversized rooms.
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
Sep 7, 2024
Beautiful, family friendly
Laura
Laura, 1-night trip
Verified
8/10 Very good
Nov 8, 2024
Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2024
Welcoming staff, easy parking, room was clean and modern.
Verified traveler
1-night trip
Verified
8/10 Very good
Feb 4, 2024
Comfortable stay
Nice location, comfortable bed, good shower and amenities.
Haider
Haider, 1-night trip
Verified
10/10 Exceptional
Feb 27, 2025
West Country stay
Stayed at the Crossway which is in a small village near Shepton Mallet. Lovely hotel and lovely, friendly staff. Very nice food and convenient for Wells, Shepton Mallet and Glastonbury
Gareth
Gareth, 3-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Fantastic stay over Christmas. Made to feel very welcome, fab staff and good food. Lovely big room
Helen
Helen, 3-night trip
Verified
10/10 Exceptional
Mar 12, 2025
A great stay at the Crossways Hotel
My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
G
G, 3-night trip
Verified
8/10 Very good
Aug 20, 2024
Lovely hotel
A lovely stay with our young family. Great cooked breakfast and nice room. Nice, quiet location and lovely decor. Close to Glastonbury and beautiful area.