Porto Real

2.5 star property
City-center Ciudad del Carmen hotel with outdoor pool

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Photo gallery for Porto Real

Outdoor pool
Business Suite, 1 Queen Bed | Private kitchenette | Full-size fridge, dishwasher, griddle, cookware/dishes/utensils
1 bedroom, individually decorated, individually furnished
Porch
Standard Suite | Living area | 32-inch flat-screen TV with cable channels, TV
Porto Real, in the heart of the city, offers a tranquil oasis with a lush garden and outdoor pool. Stay active with access to the gym or relax knowing you have free in-room WiFi and dry cleaning services at your fingertips.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Daily housekeeping
The current price is CNY367
CNY433 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Business Suite, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Luxury Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Premium Suite

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120

What's nearby

  • Victoriano Nieves Cespedes Museum - 7 min walk - 0.6 km
  • Our Lady of Carmen Church - 13 min walk - 1.1 km
  • Zaragoza Park - 13 min walk - 1.1 km
  • Church of Our Lady of Fatima - 20 min walk - 1.7 km
  • Norte Beach - 10 min drive - 2.2 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Capiros Pizza - ‬5 min walk
  • ‪El Norteño II - ‬7 min walk
  • ‪SM Sonora's Meat - ‬6 min walk
  • ‪Los 3 Taquitos - ‬8 min walk
  • ‪La Josefina - ‬10 min walk

About this property

Porto Real

When visiting Ciudad del Carmen, Porto Real is a great choice to consider. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool.

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 3 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

What to enjoy

  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Griddle
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Local maps

Fees & policies

Optional extras

  • Laundry facilities are available for an extra charge of MXN 0

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 100 per pet, per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Porto Real Hotel
Porto Real Ciudad del Carmen
Porto Real Hotel Ciudad del Carmen

Frequently asked questions

Does Porto Real offer free cancellation for a full refund?

Yes, Porto Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Porto Real?

Yes, there's an outdoor pool.

Are pets allowed at Porto Real?

Yes, cats and dogs are welcome, with a limit of 3 total. There's a charge of MXN 100 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Porto Real?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

What is there to do at Porto Real and nearby?

Porto Real has an outdoor pool and a fitness center, as well as a garden.

Does Porto Real have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a dishwasher, and cookware.

What's the area around Porto Real like?

Porto Real is in Santa Margarita, a short 7-minute walk from Victoriano Nieves Cespedes Museum and 12 minutes' walk from Our Lady of Carmen Church.

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Reviews

Porto Real Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

Reviews

10/10 Exceptional

Great staff and service. Clean and safe
Mariela, 6-night trip

10/10 Exceptional

Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax
Carlos, 3-night trip

10/10 Exceptional

The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more!
Dave, 4-night trip

10/10 Exceptional

security
Sergio, 5-night trip

6/10 Good

Un poco complicado respecto a la persona que atiende ( la que da informes). No el policía que te recibe el bien. Fue complicado comunicarme con ella no contesta y siempre está ocupada. Tienes que adaptarte a sus tiempos y a su manera. Y eso fue lo complicado, el lugar super bien .
Sandra, 1-night trip

10/10 Exceptional

Todo bien
Michelle, 1-night trip

8/10 Very good

Todo muy bien solo sugiero cambiar las toallas están un poco desgastadas y que el pago se pueda hacer por aquí por medio de expedía
Kathia Christhell, 1-night trip

6/10 Good

Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro.
Adriana, 4-night trip

4/10 Fair

En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9.
JOSE ANTONIO, 4-night trip

8/10 Very good

Buena opción sobre todo si se viaja con mascota
Sandra, 1-night trip

10/10 Exceptional

Excelente!!!

Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100%
David Victoriar Romero, 3-night trip

8/10 Very good

Habitación es muy cómoda y grande
Helmut, 1-night trip

10/10 Exceptional

Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente. Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias.
Erick Rubén Arias, 3-night trip

10/10 Exceptional

Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones.

4/10 Fair

Su guardia del hotel quiso abusar cobrándonos un té de $20 en $150 😂
Máximo, 1-night trip

8/10 Very good

Una experiencia única en el lugar. Muy tranquilo todo y espacioso.
ISAID ROBERTO ORTIZ, 1-night trip

10/10 Exceptional

Magnifico

Es un lugar con más facilidades y servicios de lo que esperaba, limpio y detallado.
4-night trip

6/10 Good

The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture.
Jose, 14-night trip

10/10 Exceptional

Excelente departamento de 2 habitaciones y sala muy amplia con cocineta con aire acondicionado y lo mejor el precio me volveria a hospedar
jose, 1-night trip

10/10 Exceptional

Clean, spacious and welcoming. We chose this hotel because it was dog friendly and there was an enclosed grassy courtyard around the pool where the dogs could roam and we could relax. The parking is secure, underground so that was great too as we were loaded up for our journey from Canada to Merida. Highly recommend!!
Valerie, 1-night trip

10/10 Exceptional

Esta perfecto como estadía, cómodo solo que la cama aunque es queen es un poco pequeña, el día que llegamos no estaba limpia la habitación y esperamos que la limpiaran fue el único inconveniente.. está muy bonito… lo mejor es que las ventanas las puedes abrir sin problemas ya que tienen tela mosquitera.. sin duda volvería a hospedarme
3-night trip

10/10 Exceptional

MUY RECOMENDADO

Todo muy bien comodo y limpio, recomendado
1-night trip

10/10 Exceptional

Excelente Estancia

Nuestra estancia fue excelente, ya en varias ocasiones nos hemos hospedado en este hotel y hemos tejido buenas experiencias, bastante recomendable
Ricardo, 4-night trip

10/10 Exceptional

Agradable
1-night trip

6/10 Good

Refrigerator broken, lied about bed size, supposed to be queen, was double. Need to say pet fee up front and how much. Overall, was nice, but fix your frig and website!
1-night trip